2/10 – Terrible
Caroline C.
5 mai 2025
Grossly Misrepresented Listing vs. Reality
DO NOT STAY HERE. The owner Dan has digitally staged his listing. Upon arriving, you can see that Dan has left of the neighborhood surrounding his house because it woud give a potential renter-as it did me in person-a unsafe feeling. When we entered the house, we immediately noticed that the living space is grossly misrepresented. Part of the reason we chose this space was due to the living area. VRBO said it was okay for owners to change what is listed, but I do believe so. I feel as though when you "Book with Confidence" you expect to find what you have paid for or at least something comparable. There was no running hot water in the kitchen which was okay with VRBO because we could get hot water from the bathrooms. In one of the bathrooms, there was a window that would not close. This caused the room to be hot, unsecure, and noisy. There was a side door that would not seal. There was no air in the bathrooms or kitchen. There was also a propane take hooked up to a dryer. When I first booked this house, I had a intution that it was a scam when Dan took my money but would not answer my questions until VRBO made him. VRBO promised me that if the fact the house misrepresented or I did not feel comfortable at the listing, they would find me something else. They lied. I would not book this house because there is no guarntee that Dan is going to be honest. Also, I have first hand experience with VRBO, you cannot "Book with Confidence." They stand by their clients; not customers.




Caroline C.
Séjour de 2 nuits en avril 2025