Residence Inn by Marriott San Juan Isla Verde

3.5 star property
3.5-star eco-certified hotel near Carolina Beach

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Photo gallery for Residence Inn by Marriott San Juan Isla Verde

Lobby
Point of interest
2 outdoor pools, sun loungers
Terrace/patio
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Housekeeping

Explore the area

Map
6500 Isla Verde Avenue, Isla Verde, Carolina, 00979
  • Isla Verde Beach
    ‪2 min walk‬
  • Carolina Beach
    ‪9 min walk‬
  • Jose Miguel Agrelot Coliseum
    ‪7 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min walk‬

Room options

Suite, 1 Bedroom

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds

  • 46 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds

  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Carolina

Heart of Carolina.With a stay at this Isla Verde hotel, you'll be within half a mile (1 km) of Carolina Beach and 6 miles (10 km) of Jose Miguel Agrelot Coliseum. Casino del Mar at La Concha Resort and Condado Beach are also within 6 miles (10 km).

What's nearby

  • Isla Verde Beach - 2 min walk - 0.2 km
  • Carolina Beach - 9 min walk - 0.8 km
  • Casino del Mar at La Concha Resort - 7 min drive - 6.9 km
  • Jose Miguel Agrelot Coliseum - 7 min drive - 6.5 km
  • Condado Beach - 8 min drive - 8.4 km

Getting around

  • Pinero Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 5 min drive

Restaurants

  • ‪Mi Casita Restaurant - ‬5 min walk
  • ‪Metropol - ‬4 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬1 min walk
  • ‪24 Market Place - ‬5 min walk
  • ‪La Bodeguita - ‬4 min walk

About this property

Residence Inn by Marriott San Juan Isla Verde

3.5-star eco-certified hotel near Carolina Beach
Residence Inn by Marriott San Juan Isla Verde offers its guests 2 outdoor swimming pools and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 2 meeting rooms, and coworking spaces. The eco-certified Residence Inn by Marriott San Juan Isla Verde also features a terrace, a garden, and laundry facilities. For a fee, parking is available.

This 3.5-star Carolina hotel is smoke free.

  • 1 building
  • 231 guestrooms or units
  • 9 levels
  • Built in 2022
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Residence Inn by Marriott San Juan Isla Verde offers 231 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 19 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence INN SAN Juan
By Marriott Juan Isla Verde
Residence Inn by Marriott San Juan Isla Verde Hotel
Residence Inn by Marriott San Juan Isla Verde Carolina
Residence Inn by Marriott San Juan Isla Verde Hotel Carolina

Residence Inn by Marriott San Juan Isla Verde Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1304 out of 2013 reviews
Rating 8 - Good. 377 out of 2013 reviews
Rating 6 - Okay. 188 out of 2013 reviews
Rating 4 - Poor. 79 out of 2013 reviews
Rating 2 - Terrible. 65 out of 2013 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

EVELINA

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is overall nice and pretty clean and we felt safe there. Most of the staff is not very nice or hospitable, there was maybe one or two women who actually greeted us and was very accommodating. Anytime we ordered food before going to the pool they seemed to forget us and had to be reminded 2-3 times. We washed our beach/pool wear and some clothes but the washer and dryer don’t work well. We did about 3 dry cycles but the clothes were still damp. When we brought them back to the room everything smelled like old water. We ended up leaving two blankets we brought because they stunk so bad. Speaking of smell, the room has a very mildewy smell each time you walk in. The hotel was in walking distance to the beach, but each time we went the front was out of beach chairs. My kid loved the kiddie pool. The breakfast that is included is mediocre, you’re better off going out or to the restaurant on site. Uber is readily available for anything not in walking distance. Overall a good stay, but little things kept happening that made us not want to stay here in the future.

6/10 Okay

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we booked was partial ocean front. The view we got was a building 10’ away with zero view. Hotel never corrected issue and did not return my emails.

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was a 5-10 min walk to the beach which I loved. Lots of food option near including 24hr CVS. The kitchen in the room was a plus. Overall property was nice but just a little worn down (ex. Sofas in room, lobby and outside lounge area). Free buffets breakfast was not good only pork options which we couldn’t eat as Muslims and my husband wasn’t allowed to bring me any food to the room, we had our 3 month old asleep in the room so we both couldn’t go.
Stayed 4 nights in Feb 2025

2/10 Terrible

LUCILE, MADISON

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a system glitch and my reservation was booked for 2/7-2/8 instead of 3/7-3/8 and hotel refused to allow a correction.
Stayed 1 night in Feb 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent in both the bar/restaurant area, but especially Mariselle (spelling?) at the front desk… she is a real asset!

6/10 Okay

Atiya

Travelled with group
Check in was a disaster . We had to check in a day late due to inclement weather . Communicated with the hotel what our issue was and that we would be checking in a day late . Front desk attendant said they made a note of it , just for us to arrive and have no room already set for us . They ended up putting us in a handicap suite that had stains on the floor , a phone that didn’t work , and housekeeping that only visited our room once the entire trip . It’s very inconvenient to have to walk to the front desk every time we needed new towels . The hotel was also not willing to accommodate our stay on the last day due to the inclement weather pushing our trip back . We called 48 hours prior to adjust the room and was told it would be honored but upon arrival it wasn’t , forcing us to have to find another hotel to go to for the last day of our trip . Overall , the stay wasn’t all that . The bar and pool areas are ok , service was entirely too slow . It should never take 30 minutes for a drink to be made when the bar isn’t even full . The only person who really helped us out was JC , our waiter . He was quick and super helpful the entire trip . He should definitely be in management because he was a problem solver for us ! Overall , I don’t think we’ll be back .
Stayed 3 nights in Jan 2025

6/10 Okay

Gladys Calixto

Stayed 5 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with group

Just ok

The lobby and common areas of the hotel are very nice. The location is good as it is close to the airport, beach, and restaurants. The room itself was just ok. Smelled kind of musty and stale. The shower was terrible because it’s not fully closed in so water sprays all over the bathroom floor. Rooms need to be updated and cleaned more thoroughly. Review your bill carefully before checking out.
Stayed 3 nights in Jan 2025

10/10 Excellent

Melissa

Stayed 5 nights in Dec 2024

8/10 Good

Santiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property itself was great. Unfortunately our room had a little damage to it. It smelled and felt humidid, even with the AC on. Plus there was Central Air issues because the AC would automatiaclly drop on its own, making the room colder while sleeping. The pool was amazing and getting to lunch or dinner options even better. The beach is walking distance, with an amazing vibe. Great location to get to different sites and airport.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

Nice hotel. It was quiet and the room was comfortable and well-spaced out. The location was good. Short walk to the beach. They give you chairs that have straps on the back so you can put them on like back packs when you go. Drinks at the hotel are pricey. I'll add this next part as someone on doing another review mentioned so I'll verify it. They charge an extra $40 per day as a resort fee. This can be used towards food or drinks but you still paid for it. It does not carry over to the next day so if you forget and don't go get drinks or food, oh well. For price reference we got 2 pina colada's which were $16 ea. After you tip and tax you spent the $40. You can find cheaper elsewhere. Plenty of restaurants around. We didn't rent a car this time. There really isn't much site seeing in this part of San Juan. All the site seeing is in Old San Juan and you're probably not walking that far. There are plenty of Ubers around for that sort of thing if you didn't rent a car.
Stayed 3 nights in Jan 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Further away from beach and San Juan than I thought.Otherwise, very clean and functional with professional staff
Stayed 4 nights in Jan 2025

10/10 Excellent

Nikyiah Starr

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Khai Quang

Stayed 3 nights in Jan 2025

8/10 Good

Isa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The things we liked about this property was the room was comfortable and clean, the shower was amazing, and the staff was excellent. The things we didn't like was there is a loud fan that runs constantly that you can't turn off and the breakfast buffet was constantly out of food. It's convenient to the airport and has a nice little pool. Would stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Gina

Travelled with partner
Liked: Amenities, property conditions & facilities
The hotel was newly renovated and the service was great Even though we had to walk 3 blocks to the beach it was still very good They were very accommodating to our needs and breakfast was a plus Pool was fun for kids and adults and bar and food serve was great
Stayed 4 nights in Jan 2025

10/10 Excellent

India

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeanine A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really scared at first because of the mildew and mold smell everyone was saying but it didn’t have that at all, the place was clean and organized and friendly for first time people traveling. Just watch out for the hidden fees it was a 40 dollar destination fee and then a 50 dollar fee (that gets returned) for no reason I was very confused and There was only the check out guy that was a bit rude but besides that it was good
Stayed 4 nights in Jan 2025

10/10 Excellent

Zackary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was awesome!!!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Keith

Stayed 7 nights in Jan 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Value, Great Customer service
Stayed 3 nights in Jan 2025

10/10 Excellent

michele

Stayed 2 nights in Jan 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Birgit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience at the residence inn. The only downside was the early breakfast 7-9. I would have preferred 8-11 When you fly from ny you lose one hour ! The staff was very friendly and it was very convenient.
Stayed 3 nights in Jan 2025