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Residence Inn by Marriott San Juan Isla Verde

3.5 star property
3.5-star eco-certified hotel near Carolina Beach

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Photo gallery for Residence Inn by Marriott San Juan Isla Verde

Lobby
Point of interest
Lobby
Property amenity
2 outdoor pools, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
6500 Isla Verde Avenue, Isla Verde, Carolina, 00979
  • Isla Verde Beach
    ‪2 min walk‬
  • Pine Grove Beach
    ‪8 min walk‬
  • Carolina Beach
    ‪9 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min walk‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds

View from room

Studio, 2 Queen Beds

  • 46 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

View from room

Studio, 2 Queen Beds

  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Room

Hampton Inn & Suites San Juan

  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
4.6 out of 5, Wonderful, (1576)
The price is CA $458
per night
CA $563 total
includes taxes & fees
8 Mar - 9 Mar
Hampton Inn & Suites San Juan

About the area

Carolina

Heart of Carolina.With a stay at this Isla Verde hotel, you'll be within half a mile (1 km) of Carolina Beach and 6 miles (10 km) of Jose Miguel Agrelot Coliseum. Casino del Mar at La Concha Resort and Condado Beach are also within 6 miles (10 km).

What's nearby

  • Isla Verde Beach - 2 min walk
  • Carolina Beach - 9 min walk
  • Casino del Mar at La Concha Resort - 7 min drive
  • Jose Miguel Agrelot Coliseum - 7 min drive
  • Condado Beach - 8 min drive

Getting around

  • Pinero Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 5 min drive

Restaurants

  • ‪Mi Casita Restaurant - ‬5 min walk
  • ‪Metropol - ‬4 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬1 min walk
  • ‪24 Market Place - ‬5 min walk
  • ‪La Bodeguita - ‬4 min walk

About this property

Residence Inn by Marriott San Juan Isla Verde

3.5-star eco-certified hotel near Carolina Beach
Residence Inn by Marriott San Juan Isla Verde offers its guests 2 outdoor swimming pools and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 2 meeting rooms, and coworking spaces. The eco-certified Residence Inn by Marriott San Juan Isla Verde also features a terrace, a garden, and laundry facilities. For a fee, parking is available.

This 3.5-star Carolina hotel is smoke free.

  • 1 building
  • 231 guestrooms or units
  • 9 levels
  • Built in 2022
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Residence Inn by Marriott San Juan Isla Verde offers 231 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free cribs/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Pool gate
  • Refrigerator
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 19 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–9:30 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 2 outdoor pools
  • Children's pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 43.60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 19 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence INN SAN Juan
By Marriott Juan Isla Verde
Residence Inn by Marriott San Juan Isla Verde Hotel
Residence Inn by Marriott San Juan Isla Verde Carolina
Residence Inn by Marriott San Juan Isla Verde Hotel Carolina

Residence Inn by Marriott San Juan Isla Verde Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1179 out of 1789 reviews
Rating 8 - Good. 331 out of 1789 reviews
Rating 6 - Okay. 168 out of 1789 reviews
Rating 4 - Poor. 56 out of 1789 reviews
Rating 2 - Terrible. 55 out of 1789 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was a 5-10 min walk to the beach which I loved. Lots of food option near including 24hr CVS. The kitchen in the room was a plus. Overall property was nice but just a little worn down (ex. Sofas in room, lobby and outside lounge area). Free buffets breakfast was not good only pork options which we couldn’t eat as Muslims and my husband wasn’t allowed to bring me any food to the room, we had our 3 month old asleep in the room so we both couldn’t go.
Stayed 4 nights in Feb 2025

2/10 Terrible

LUCILE, MADISON

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a system glitch and my reservation was booked for 2/7-2/8 instead of 3/7-3/8 and hotel refused to allow a correction.
Stayed 1 night in Feb 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent in both the bar/restaurant area, but especially Mariselle (spelling?) at the front desk… she is a real asset!

6/10 Okay

vibeke, BROOKLYN

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk staff need customer service training
Stayed 1 night in Jan 2025

6/10 Okay

vibeke, BROOKLYN

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk staff require customer service training
Stayed 1 night in Jan 2025

4/10 Poor

vibeke, BROOKLYN

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pool was great as I went with my 3 year and husband. Pool bar and food was good. Room during my first stay on Jan2-3 was really nice. Room when I checked on Jan 6-7 was not good. They need to take that room off line and make the proper corrections to the bathroom shower area. Front desk person at Check in and check lacked self awareness and provided poor customer service. Frankly all the front desk staff have flat affect and were not friendly or welcoming. The hotel management departments needs to take the entire front desk team to a retreat and provide in-depth training on cultural competence and proper techniques on hospitality

10/10 Excellent

Zulema

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Linda Joyce, HAMPTON

Travelled with family
Property very nice. The breakfast could have been better
Stayed 4 nights in Dec 2024

10/10 Excellent

Yael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Nov 2024

6/10 Okay

Teddy

Travelled with partner
Liked: Staff & service
The staff at this hotel were very friendly and helpful, which I appreciated. However, there were several aspects of our stay that could have been much better. The hallways and our room had a weird smell, and while the bedding seemed clean, it also had a strong “bleachy” odor. Worse, the duvet on our bed had what looked like a bloodstain. While the front desk replaced it promptly after I called, the experience was unsettling. The room itself had no way to turn off the AC, so it was uncomfortably cold at times, which made it hard to relax. Dining at the restaurant was also disappointing. It took 45 minutes for our food to arrive, and the salmon I ordered was dry and unappetizing. On the bright side, the drinks at the bar were well-made and enjoyable. Finally, I wasn’t a fan of the hotel’s policy requiring the use of a hotel fee/credit for the restaurant. It felt unnecessary and limiting. Overall, while the staff and bar were highlights, the odd smells, cleanliness issue, and subpar dining experience left a lot to be desired.
Stayed 3 nights in Nov 2024

8/10 Good

Julia

Travelled with group
Liked: Amenities, property conditions & facilities
Overall, it was a OK experience. House Cleaning did not clean every day which I did not like and you have to pay for parking every day.
Stayed 4 nights in Nov 2024

8/10 Good

Junell

Stayed 3 nights in Oct 2024

6/10 Okay

Genesis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
while our stay was mostly pleasant and the staff was cordial, we had an issue with not being able to get refunded money spent in the little shop area. We bought 3 packs of raisins which turned out to be moldy inside our money was not returned
Stayed 4 nights in Nov 2024

10/10 Excellent

Femida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are amazing. Ariana always had a smile on her face and ready to help. Monica works in the bar and she was so efficient. However, I think the ventilation needs to be inspected. The pool area is perfect. Ample towels and housekeeping supplies are always available. Excellent location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sharon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there again.
Stayed 3 nights in Nov 2024

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Charice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to remove the carpet the mildew smell had my allergies all over the place.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carmella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and accommodations
Great hotel close to the airport. Everyone we encountered from the staff was friendly and helpful. Although we know it’s never guaranteed, our room was available early. The room was spacious and well appointed. We really especially appreciated Marisol, who checked us in and answered all of our questions With kindness and patience.
Stayed 1 night in Nov 2024

10/10 Excellent

Venkatraman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a charge for each night stay of $40. Beware of this.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was great! Check in was easy, transportation was accessible and convenient, and dining options (including the hotel restaurant) was delicious!
Stayed 4 nights in Nov 2024

10/10 Excellent

Yvens

Travelled with partner
Stayed 5 nights in Nov 2024

6/10 Okay

Martha Cecilia

Stayed 7 nights in Nov 2024

10/10 Excellent

Anissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was marvelous!
Stayed 4 nights in Oct 2024

8/10 Good

Irama

Stayed 5 nights in Oct 2024

4/10 Poor

Warren Curtis

Stayed 9 nights in Oct 2024