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The Royal Sonesta San Juan

4.0 star property
4-star beachfront resort with 4 restaurants

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Royal Sonesta San Juan

Outdoor pool, cabanas (surcharge), pool umbrellas
2 bars/lounges, 2 beach bars, swim-up bar, poolside bar
On the beach, white sand, sun loungers, beach umbrellas
View from room
Hypo-allergenic bedding, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast available
  • Room service
  • Parking available
  • Pool

Explore the area

Map
5961 Isla Verde Avenue, Carolina, 00979
  • Isla Verde Beach
    ‪3 min walk‬
  • Carolina Beach
    ‪6 min walk‬
  • Pine Grove Beach
    ‪10 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min walk‬

Room options

View all photos for Club Room, 1 King Bed, Terrace, Pool View (Mobility Accessible - Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Club Room, 1 King Bed, Terrace, Pool View (Mobility Accessible - Roll-In Shower)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Club Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, individually decorated

Club Suite, 1 King Bed, Balcony

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Ocean View (Mobility Accesible)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Roll-in Shower, Ocean View (Mobility Accesible)

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-In Shower)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Garden View

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Terrace, Pool View

Hypo-allergenic bedding, in-room safe, individually decorated

Club Room, 1 King Bed, Terrace, Pool View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Club)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Balcony (Club)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Club)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony (Club)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Ocean View (Mobility, Bathtub)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Accessible, Ocean View (Mobility, Bathtub)

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, City View

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, City View

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, 1 Queen Bed, City View

Hypo-allergenic bedding, in-room safe, individually decorated

Junior Room, 1 Queen Bed, City View

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Ocean View

Executive Suite, 1 King Bed with Sofa bed, Ocean View

Executive Suite, 1 King Bed with Sofa bed, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View (Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, City View (Mobility, Roll-In Shower)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View (Junior)

Executive Suite, 1 King Bed with Sofa bed, City View (Junior)

Executive Suite, 1 King Bed with Sofa bed, City View (Junior)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Ocean View

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Accessible, Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Ocean View

Presidential Suite, 1 King Bed with Sofa bed, Ocean View

Presidential Suite, 1 King Bed with Sofa bed, Ocean View

  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 2 Double Beds, City View (Junior)

Hypo-allergenic bedding, in-room safe, individually decorated

Executive Suite, 2 Double Beds, City View (Junior)

  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Embassy Suites by Hilton San Juan Hotel & Casino

Pool
Hot tub
Breakfast included
Spa
4.5 out of 5, Wonderful, (2939)
The price is CA $364
per night
CA $468 total
includes taxes & fees
4 Feb - 5 Feb
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About the area

Carolina

Beachside getaway.Within a 10-minute walk of this Isla Verde resort, you'll find Isla Verde Beach and Carolina Beach. Also, Pine Grove Beach is within half a mile (1 km) and Balneario de Carolina is within 2 miles (3 km).
View more Resorts in San JuanOpens in a new window

What's nearby

  • Isla Verde Beach - 3 min walk
  • Carolina Beach - 6 min walk
  • Casino del Mar at La Concha Resort - 6 min drive
  • Jose Miguel Agrelot Coliseum - 7 min drive
  • Condado Beach - 12 min drive

Getting around

  • Pinero Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 6 min drive

Restaurants

  • ‪Verace - ‬4 min walk
  • ‪Mi Casita Restaurant - ‬1 min walk
  • ‪24 Market Place - ‬1 min walk
  • ‪La Bodeguita - ‬1 min walk
  • ‪Burger King - ‬2 min walk

About this property

The Royal Sonesta San Juan

4-star beachfront resort with 4 restaurants
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Royal Sonesta San Juan like an outdoor pool and a fitness center.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 2 bars/lounges. WiFi is available in public spaces for a fee. This beach resort also offers a garden and a terrace. For a fee, parking is available. The property offers extended parking privileges.

This 4-star Carolina resort is smoke free.

  • 398 guestrooms or units
  • 15 levels
  • 4 dining venues
  • 2 bars on the beach
  • 2 bars or lounges
  • 24000 sq ft of conference space
  • 2230 sq m of conference space
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
The Royal Sonesta San Juan offers 398 accommodations with iPod docking stations and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include offices, desks, and desk chairs. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open select days.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 0 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 0 per stay)

Parking and transportation

  • Self parking on site (USD 27 per day; includes in/out privileges)
  • Valet parking on site (USD 33 per day; includes in/out privileges)
  • RV/bus/truck parking on site
  • Extended parking on site
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 6:00 AM–noon on weekends: USD 33.00 for adults and USD 19.99 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 36
  • High pile carpet in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Office
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from August 12 2024 to January 31 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities
  • Health club
  • Outdoor pool
  • Indoor pool
  • Recreational facilities

During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: 22 percent of room rate
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 33.00 for adults and USD 19.99 for children
  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per stay (rates may vary)
  • Self parking fee: USD 27 per day (in/out privileges)
  • Valet parking fee: USD 33 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hotel San Juan
InterContinental San Juan
San Juan InterContinental
Intercontinental San Juan Hotel Isla Verde
InterContinental San Juan Puerto Rico/Isla Verde
Intercontinental San Juan Resort And Casino
InterContinental San Juan Hotel
InterContinental San Juan Resort Carolina
InterContinental San Juan Resort
InterContinental San Juan Carolina
InterContinental Juan Carolin

The Royal Sonesta San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1115 out of 1638 reviews" "
Rating 8 - Good. 280 out of 1638 reviews" "
Rating 6 - Okay. 131 out of 1638 reviews" "
Rating 4 - Poor. 56 out of 1638 reviews" "
Rating 2 - Terrible. 56 out of 1638 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Rosemarie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms is dingy, needs upgrades and cleaning. The ocean restaurant is completely closed and that created an eye sore as well as an inconvenience. We were not informed the restaurant was demolished and the area fenced
Stayed 1 night in Oct 2024

10/10 Excellent

Marriah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and walkable to other things to di
Stayed 4 nights in Oct 2024

10/10 Excellent

ebonie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Chounese Jean

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
The stay was great however we had to keep asking for water and towels everyday
Stayed 3 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High on the eighth w
The stay was pretty good the first night we came back to the room and our door batteries were dead and had to wait to get in that was a hassle Every time we went to our room the hallway smelled like marijuana the second day it smelled so bad we could smell it in our room I complained they said they were going to investigate but I never saw anyone come up to investigate
Stayed 2 nights in Oct 2024

10/10 Excellent

Pontell Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Dontray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were great
Stayed 2 nights in Oct 2024

10/10 Excellent

Daisy

Travelled with partner
Liked: Cleanliness, amenities
Everything was awesome will go back
Stayed 4 nights in Oct 2024

10/10 Excellent

Anderson

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
This hotel is central to many key areas and well situated. It is clean, quiet, safe and secure. The staff go out of their way to help you feel at home. Internet is stable. The food at the poolside was fun. You have to try the chicken wings and Tamarind drink. The lobby had a nice aroma to it.
Stayed 4 nights in Oct 2024

10/10 Excellent

Charles

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Monae

Stayed 4 nights in Sep 2024

8/10 Good

ishak, Brighton

It was a nice stay . Hotel was super clean room was so comfortable. Everyone was really friendly and helpful. Beach was very nice and clean but the water was with big waves . Was challenging to swim if you think it is to much there is a poll to enjoy.
Stayed 3 nights in Oct 2024

8/10 Good

Elke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. Every single staff member we encountered was very cheerful, friendly, helpful and accommodating. Special shout out to Nestor and all the lovely people at the front desk. Since Puerto Rico is our favorite vacation destination, we will only stay at the Royal Sonesta San Juan.
Stayed 5 nights in Oct 2024

10/10 Excellent

Sol

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was so nice hotel , staff member so proper , from parking, lobby , pool , cleaning ,,, everything was so nice
Stayed 2 nights in Oct 2024

8/10 Good

Diego

Liked: Staff & service
I came to Puerto Rico and in this resort they never play Spanish music of any kind
Stayed 3 nights in Oct 2024

2/10 Terrible

saday

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Samona

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is really nice, would definitely go back again. Only complaint is they need to invest in replacing the entry doors to the rooms..you need to slam them in order for them to close… so you hear slamming doors all the time.. especially when it awakens you in the morning when your trying to sleep. Black bathroom fixtures and mirrors also need to be replaced..all blemished. Other than that it was a great Mother/Daughter vacation****
Stayed 3 nights in Oct 2024

10/10 Excellent

Rohit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice hotel, first time went to Puerto Rico. I can bet its best hotel and location is very convenient. Rooms are clean and hotel smells so good all the time. very safe enviorment for family. Pool and beach is very clean. And staff is very welcoming everyone is so nice and makes you feel special since u enter the gate of hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Eric Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Deanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and it was peaceful
Stayed 4 nights in Oct 2024

10/10 Excellent

Thomas Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024