4/10 Poor
Laura
Travelled with family
29 Dec 2024
We reserved 2 rooms. When I made the reservation it did not mention that children over 12 were considered “extra guests” and each guest had to pay an additional $13.62. So for our 3 kids we had to pay an additional $40 and also a $100 cleaning charge per room. So we paid an additional $240 at check in. The desk attendant admitted that these charges are not listed on Travelocity, which I found disingenuous. If we’d known about the additional charges we probably would not have booked at this hotel.
Laura
Stayed 1 night in Dec 2024