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Embassy Suites by Hilton San Luis Obispo

3.5 star property
Hotel near Madonna Plaza Shopping Center in San Luis Obispo

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Photo gallery for Embassy Suites by Hilton San Luis Obispo

Lobby
Executive Room, 1 King Bed, Non Smoking
Lobby
Lobby
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
333 Madonna Road, San Luis Obispo, CA, 93405
  • Laguna Lake Park
    ‪7 min walk‬
  • Madonna Plaza Shopping Center
    ‪8 min walk‬
  • Cerro San Luis Obispo
    ‪3 min drive‬
  • San Luis Obispo, CA (SBP-San Luis Obispo County Regional)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Accessible (Mobility & Hearing - Roll-in Shower)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Queen Bed, Accessible (Mobility & Hearing - Roll-in Shower)

  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible (Hearing)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Accessible (Mobility & Hearing - Roll-in Shower)

Grand Suite, 1 King Bed, Accessible (Mobility & Hearing - Roll-in Shower)

Grand Suite, 1 King Bed, Accessible (Mobility & Hearing - Roll-in Shower)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (Mobility/Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Queen Bed, Accessible, Bathtub (Mobility/Hearing)

  • 43.0 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Hearing)

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed, Non Smoking

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 2 Queen Beds, Non Smoking

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

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  • Breakfast included
  • Pet-friendly
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About the area

San Luis Obispo

City center stay.A stay at this Laguna hotel places you within half a mile (1 km) of Madonna Plaza Shopping Center and 3 miles (5 km) of Fremont Theater. Also, Mission San Luis Obispo de Tolosa is within 3 miles (5 km) and California Polytechnic State University, San Luis Obispo is within 6 miles (10 km).

What's nearby

  • Madonna Plaza Shopping Center - 8 min walk
  • Bubblegum Alley - 4 min drive
  • Mission San Luis Obispo de Tolosa - 4 min drive
  • Fremont Theater - 4 min drive
  • California Polytechnic State University, San Luis Obispo - 5 min drive

Getting around

  • San Luis Obispo Station - 10 min drive
  • San Luis Obispo County Regional Airport (SBP) - 14 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Starbucks - ‬8 min walk
  • ‪Olive Garden - ‬20 min walk

About this property

Embassy Suites by Hilton San Luis Obispo

Hotel near Madonna Plaza Shopping Center in San Luis Obispo
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Event space at this hotel measures 5100 square feet (474 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton San Luis Obispo. For a fee, parking is available.

This San Luis Obispo hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 5100 sq ft of conference space
  • 474 sq m of conference space
  • Built in 1986
  • Full breakfast (free)
  • Manager's reception (free)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton San Luis Obispo offers 195 accommodations with laptop-compatible safes and safes. Rooms open to balconies. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 15 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available weekdays 6:30 AM–9:00 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 39
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 85
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 15 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 39 (subject to availability)
  • Late check-out fee: USD 85 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel San Luis Obispo
Embassy Suites San Luis Obispo
San Luis Obispo Embassy Suites
Embassy Suites San Luis Obispo Hotel San Luis Obispo
Embassy Suites Hilton San Luis Obispo Hotel
Embassy Suites Hilton San Luis Obispo
San Luis Obispo Embassy Suites
Embassy Suites by Hilton San Luis Obispo Hotel
Embassy Suites San Luis Obispo Hotel San Luis Obispo
Embassy Suites by Hilton San Luis Obispo San Luis Obispo
Embassy Suites by Hilton San Luis Obispo Hotel San Luis Obispo

Embassy Suites by Hilton San Luis Obispo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 578 out of 1047 reviews
Rating 8 - Good. 234 out of 1047 reviews
Rating 6 - Okay. 116 out of 1047 reviews
Rating 4 - Poor. 62 out of 1047 reviews
Rating 2 - Terrible. 57 out of 1047 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and quiet. Complimentary cocktails and munchies were very welcoming and enjoyed in a spacious indoor courtyard.
Stayed 1 night in Feb 2025

8/10 Good

Mae, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms and amenities are great — clean, accessible, signage clear, friendly staff, sound attenuation is good
Stayed 1 night in Feb 2025

10/10 Excellent

Ervin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing team - excellent breakfast!
Stayed 3 nights in Nov 2024

6/10 Okay

Hernan s

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Shelley

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Scott, SAN CLEMENTE

Stayed 1 night in Nov 2024

10/10 Excellent

jamie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!! Room is large. Breakfast amazing and nice to visit with people. Kids loved pool
Stayed 3 nights in Nov 2024

2/10 Terrible

Dina

Disliked: Staff & service, property conditions & facilities
Check in lady didn’t great no welcome no eye contact Got my ID , made my swipe my card and handed me the room key!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Sotero

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Damon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many events happening in area, but never felt crowded at hotel. Breakfast and Happy Hour receptions were exceptional.
Stayed 2 nights in Nov 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast & complimentary drinks!
Prepare to be BLOWN away by this hot, delicious breakfast! No cold cereal & an apple!!! Instead fresh Cal Poly Eggs cooked to order for you! Add in hot breakfast potatoes & crispy well done bacon. This breakfast would have cost our family $50-$60 at a restaurant! Wow what an unexpected V-a-L-U-E!! Plus we were offered complimentary drinks at the bar. We felt like we stumbled onto a gem! Also I LuVed the gym. Very clean. Plus you can’t beat the location…I popped out to Nordstrom Rack, World Market, REi & Hobby Lobby (all a stones throw from the hotel lobby) 🌲🛍️
Stayed 2 nights in Nov 2024

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and the room was nice.
Stayed 1 night in Nov 2024

6/10 Okay

Leticia

Stayed 1 night in Oct 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Steve

Stayed 1 night in Nov 2024

10/10 Excellent

Tomer

Stayed 1 night in Nov 2024

8/10 Good

XUAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not have pet free room and unexpected $12.00/day parking fee.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and convenient for our weekend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joyce

Stayed 1 night in Nov 2024

10/10 Excellent

Ervin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quite
Stayed 1 night in Nov 2024

4/10 Poor

Nancy

Liked: Cleanliness
Disliked: Amenities
Very disappointed in our stay. The breakfast is mediocre and not worth the higher cost of the hotel. The cocktail happy hour was very disappointing. It included corn chips, a cheap pretzel mix and ritz crackers. They used to have food including vegetable and fruit trays. We were surprised to find that they charged $12 per night for parking. It used to be included in the high price of the room. They never mentioned that they were going to charge extra until I checked out.
Stayed 1 night in Oct 2024

10/10 Excellent

Monika

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I loved that we got free soft drinks at the bar and 2 complimentary adult beverages! The food was surprisingly great at the restaurant.
Stayed 1 night in Nov 2024

10/10 Excellent

Johnnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and safe.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice property, BUT customers aren't prioritized
While the property is clean, there is work that can be done to finally upgrade these rooms. If you book a "balcony room" be aware that the constant noise from those above you opening and shutting the sliding balcony door sounds and reverberates down at a noise level that is quite jarring and disturbing. ALSO, regardless if you are a Hilton member or not, I used to be able to request a late checkout up to 2PM (needed as i have elderly family visiting and need the additional time) and now that latest the give you and call it "complimentary" is 12PM, otherwise they bill you $50 per additional hour (completely a cash grab) and the front desk acts as though they can not do anything and pawn it off on the upper office so not to have to deal with it. Now, I am not sure if this is the case as a Diamond member still because recently my membership was downgraded to Gold but when I was a Diamond member at other Hilton properties, I never had to experience this issue. So that would def be alarming that the customer is now classified by membership type for a hotel to determine whether to charge or not. Also, can something be done about the fact that check-in is 4PM. I asked the front desk why this was and the solution was essentially to check in and pay for an extra day early so that a person can actually have a full day's stay. Oh, and the incidental up-front fee now increased to $100 from $50 in the last few months. The consumer is becoming less appreciated and more like herded cattle
Stayed 1 night in Oct 2024