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Hotel Sierra by HP Hotels

3.0 star property
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Hotel Sierra by HP Hotels

Standard Room, 2 Queen Beds
Studio Suite
Outdoor pool
Game room
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Av. Benito Juárez No. 1530, Col. Jardines del Sur, San Luis Potosi, SLP, 78399
  • Place, Plaza Sendero Shopping Center
    ‪10 min walk‬
  • Place, Alfonso Lastras Stadium
    ‪3 min drive‬
  • Place, Tangamanga Park I
    ‪6 min drive‬
  • Airport, San Luis Potosi, San Luis Potosi (SLP-Ponciano Arriaga Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(33 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(42 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

8.0 out of 10
Very good
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

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About the area

San Luis Potosi

In shopping district.You'll be within half a mile (1 km) of Plaza Sendero Shopping Center and 2 miles (3 km) of Alfonso Lastras Stadium with a stay here. El Domo and Centenario Center of Arts are also within 3 miles (5 km).

What's nearby

  • Plaza Sendero Shopping Center - 10 min walk - 0.9 km
  • Alfonso Lastras Stadium - 3 min drive - 2.7 km
  • San Luis Potosi Cathedral - 5 min drive - 5.3 km
  • Tangamanga Park I - 6 min drive - 8.4 km
  • San Luis Square - 12 min drive - 13.7 km

Getting around

  • San Luis Potosi Intl. Airport (SLP) - 16 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Costanzo HEB - ‬6 min walk
  • ‪Vips - ‬6 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪KFC - ‬8 min walk

About this property

Hotel Sierra by HP Hotels

3-star guestrooms with free WiFi
Hotel Sierra by HP Hotels offers its guests an outdoor pool and a fitness center. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. An area shuttle within 5 kilometers, a shopping center shuttle, and a bus station shuttle are free. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Hotel Sierra by HP Hotels. Self parking is free.

This 3-star San Luis Potosi hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • 1 conference room
Hotel Sierra by HP Hotels offers 120 air-conditioned accommodations with complimentary bottled water and hair dryers. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 km
  • Free bus station shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: MXN 500.00 per pet, per night, plus a one-time cleaning fee of MXN 250.00 and a deposit of MXN 1000 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500.00 per pet, per night plus MXN 250.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Hotel Sierra by HP Hotels.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

City Express Suites San Luis Potosí Hotel San Luis Potosi
City Express Suites San Luis Potosí Hotel
City Express Suites San Luis Potosí San Luis Potosi
City Express Suites San Luis Potosí
City Suites San Luis Potosí
City Express Suites Luis Poto

Hotel Sierra by HP Hotels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 340 out of 497 reviews
Rating 8 - Good. 102 out of 497 reviews
Rating 6 - Okay. 30 out of 497 reviews
Rating 4 - Poor. 12 out of 497 reviews
Rating 2 - Terrible. 13 out of 497 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Jayne

Very limited places to eat without driving. Traffic was a nightmare and after traveling did not want to get back in the car.
Stayed 1 night in Aug 2025

10/10 Excellent

Gilberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
esta muy bien el hotel solo les hace falta un estacionamiento mas grande
Stayed 1 night in Aug 2025

8/10 Good

Ruben

Stayed 4 nights in Aug 2025

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good price, clean and good service.
Stayed 1 night in Jul 2025

2/10 Terrible

Gladis Isela

Disliked: Staff & service
They did not honor the reservation. When I arrived they said they had no more rooms available when I had booked 3 weeks prior.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gustavo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far good
Stayed 3 nights in Jul 2025

8/10 Good

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien, solo no funciono el elevador duranate mi estancia.
Stayed 2 nights in Jul 2025

8/10 Good

pedro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Jul 2025

8/10 Good

Maria Consuelo, Yelm

Liked: Cleanliness, property conditions & facilities
Everything was fine. The only negativa was the breakfast was awful. All the food was salty and not able to eat it. The coffee was good.
Stayed 2 nights in Jun 2025

8/10 Good

Juan

Travelled with family
Liked: Cleanliness
The breakfast is delicious.
Stayed 1 night in Jul 2025

10/10 Excellent

Takuo, Tokyo

Stayed 2 nights in Jun 2025

10/10 Excellent

Ruben

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable. Reasonably priced. Free breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Stayed 1 night in May 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
The shower was not working properly.
Stayed 1 night in Mar 2025

10/10 Excellent

Francisco

Stayed 1 night in Apr 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property !!
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Amazing for the price! Clean, safe, & Chili’s is in the parking lot. Perfect for us as we were traveling through back to the border. Will stay again any time!
Stayed 1 night in Jan 2025

10/10 Excellent

Andrea

Stayed 1 night in Nov 2024

10/10 Excellent

cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was so friendly, safe location , supermarkets near by and dining options
Stayed 3 nights in Aug 2024

10/10 Excellent

Julio

Stayed 7 nights in Oct 2024

10/10 Excellent

Cristian

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Orlando

Stayed 2 nights in Jun 2024

4/10 Poor

Maria

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Place was not the best, unclean.
Stayed 3 nights in Mar 2024