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Casa Hoyos

4.0 star property
4-star Colonial hotel near La Esquina Mexican Folk Toy Museum

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Photo gallery for Casa Hoyos

42-inch Smart TV with cable channels, TV
Courtyard
Design Single Room, 1 Queen Bed
42-inch Smart TV with cable channels, TV
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
14 Mesones Zona Centro, San Miguel de Allende, GTO, 37700
  • Temple of San Francisco
    ‪2 min walk‬
  • La Esquina Mexican Folk Toy Museum
    ‪2 min walk‬
  • Artisan Market
    ‪4 min walk‬

Room options

View all photos for Design Double Room

Design Double Room

Design Double Room

  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Design Single Room, 1 Queen Bed

Design Single Room, 1 Queen Bed

Design Single Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room, 1 King Bed

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Junior Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Superior Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

San Miguel de Allende

City center retreat .A stay at this Zona Centro hotel places you steps from La Esquina Mexican Folk Toy Museum and within a 5-minute walk of San Miguel de Allende Public Library. Allende Garden and San Miguel de Allende Historical Museum are also within half a mile (1 km).

What's nearby

  • Allende Garden - 4 min walk
  • San Miguel de Allende Historical Museum - 6 min walk
  • Church of San Miguel Arcángel - 6 min walk
  • Juarez Park - 12 min walk
  • Fábrica La Aurora - 15 min walk

Getting around

  • Queretaro Intl. Airport (QRO) - 72 min drive

Restaurants

  • ‪San Agustín - ‬3 min walk
  • ‪Los Milagros - ‬3 min walk
  • ‪FATIMA 7 Rooftop - ‬2 min walk
  • ‪El Pegaso - ‬3 min walk
  • ‪Apolo IX Carnitas - ‬2 min walk

About this property

Casa Hoyos

4-star Colonial hotel near La Esquina Mexican Folk Toy Museum
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and concierge services are also featured at Casa Hoyos. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A complete renovation of Casa Hoyos was completed in September 2019.

This 4-star San Miguel de Allende hotel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 2 levels
  • Built in 1800
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Casa Hoyos offers 16 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. These individually decorated and furnished accommodations include desks. Tempur-Pedic beds feature down comforters and premium bedding. 42-inch Smart televisions come with premium cable channels.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, facials, and manicures and pedicures.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free continental breakfast available daily 8:00 AM–11:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • 5 stairs to reach property
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 42-inch Smart TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Hoyos

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3375 per vehicle (maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Hoyos Hotel
Casa Hoyos San Miguel de Allende
Casa Hoyos Hotel San Miguel de Allende

Casa Hoyos Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 111 out of 137 reviews
Rating 8 - Good. 20 out of 137 reviews
Rating 6 - Okay. 2 out of 137 reviews
Rating 4 - Poor. 2 out of 137 reviews
Rating 2 - Terrible. 2 out of 137 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay at San Miguel De Allende
We had a great time at Casa Hoyos, conveniently located, staff were amazing, supper nice and accommodating.
Stayed 3 nights in Nov 2024

10/10 Excellent

carlos

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! Super close to the Mercado de Artesanías Parroquia de San Miguel Arcángel. Highly recommend staying here. The staff is extremely friendly and makes sure you are taken care of.
Stayed 1 night in Oct 2024

10/10 Excellent

Judimar

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely be back!
Great service from staff, a comfortable room, amazing rooftop view and in just the right location!
Stayed 4 nights in Jul 2024

10/10 Excellent

Lidia

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location with excellent customer service. They also have a nice rooftop bar with a great view. We really enjoyed our stay.
Stayed 3 nights in Mar 2024

10/10 Excellent

Melanie, Coppell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very unique boutique hotel. The rooms are beautifully appointed and the staff is friendly and professional. Breakfast is included and is quite good. the Ghar restaurant is some of the best Indian food I have ever had. Bekeb, rooftop bar is a great place to unwind after a long day of sight seeing and offers an excellent view of the sunset. The property is in easy walking distance to most of the attractions. This is a great hotel. We will be staying again the next time we are in San Miguel de Allende.
Stayed 4 nights in Mar 2024

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Feb 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Amazing hotel and wonderful people : Cristofer, Sofia, Juan, Gustavo and Lupita. Great location within walking distance to most shops and restaurants.
Stayed 12 nights in Dec 2023

10/10 Excellent

David

Stayed 2 nights in Jan 2024

8/10 Good

Tamy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very pretty and in a great location. It has a nice breakfast included. But it has a rooftop bar that is open nightly for outside crowds with loud music till midnight at which point you hear as it is emptying out and being cleaned. People walk freely throughout the hotel to access the rooftop which I thought was strange even though it doesn’t feel unsafe.
Stayed 3 nights in Dec 2023

4/10 Poor

myrna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me da mucha pena que un hotel tan bonito tenga tan mal desayuno , nos quedamos dos noches aqui y tenian tres opciones para desayunar todo frio y malo. Creo que este tipo de hotel deberia tener mas opciones para los huespedes y variacion , me queje con el supervisor y al otro dia fue peor , no hay consistencia un dia jugo de pina al otro jugo de lata de naranja, pan y huevo.
Stayed 2 nights in Nov 2023

10/10 Excellent

keiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bien ubicado
El Personal de recepción atentos y amables, en todo momento. El Personal de limpieza atentos y amables, la habitación impecable. La habitación cómoda, las camas cómodas, con wifi, lo malo es que se escuchan todos TODOS los ruidos de afuera, no tiene vista a nada, habitación 2 (una pequeña ventana que da al pasillo) El Personal de restaurante no tienen intención o no saben de servicio, hay que rogar por una servilleta, cada día y ademas no tienen estándar. El desayuno continental dejo mucho que desear, en lugares de menos renombre mucho mejor. aunque lo pagues no te pueden hacer un omelete, (aunque lo tengan en su carta) eso si el café muy rico. para la comida no tienen servicio todos los días, afortunadamente, san miguel de allende es reconocido por su gastronomía y afuera hay mil opciones. muy bien ubicado.
Stayed 3 nights in Jun 2023

10/10 Excellent

Milija

Stayed 2 nights in Jun 2023

10/10 Excellent

Daniel

Stayed 2 nights in Jun 2023

10/10 Excellent

Cofi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can’t even begin to tell you how amazing the staff are! Enrique the manager is always there to provide excellent service. The hotel is beautiful especially for taking pictures instagramable! Rooms are very spacious and beds, linens are luxurious.
Stayed 1 night in May 2023

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ Service and Design
The service was unparalleled. Every staff member went above and beyond to make our stay enjoyable. Christopher in particular was incredible (down to helping me get a broken shoe fixed). The rooms and common spaces were impeccably designed and so added to the experience of being in a magical city
Stayed 4 nights in Apr 2023

10/10 Excellent

José Antonio

Stayed 2 nights in Mar 2023

10/10 Excellent

Leonelo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 3 nights in Mar 2023

10/10 Excellent

Alfred

Stayed 4 nights in Mar 2023