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Hacienda El Santuario San Miguel de Allende

4.0 star property
4-star Colonial hotel near Juarez Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hacienda El Santuario San Miguel de Allende

Rooftop bar, alfresco dining, open daily
Garden
Master Suite
Front of property
Reception

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff, property condition

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Aldama 41, Zona Centro, San Miguel de Allende, GTO, 37700
  • Juarez Park
    2 min walk
  • Church of San Miguel Arcángel
    4 min walk
  • San Miguel de Allende Historical Museum
    4 min walk

Room options

View all photos for Master Suite Doble

Master Suite Doble

Master Suite Doble

  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Jr. Suite

Jr. Suite

Jr. Suite

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Petite Suite

Petite Suite

Petite Suite

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite

Master Suite

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Master Suite

Grand Master Suite

Grand Master Suite

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Pool
Real de Minas San Miguel de Allende
Pool
Pet-friendly
Kids pool
Free WiFi
4.2 out of 5, Very good, (1205)
The price is CA $106
per night
CA $127 total
includes taxes & fees
2 Dec - 3 Dec
Real de Minas San Miguel de Allende

About the area

San Miguel de Allende

Heart of San Miguel de Allende.At this Zona Centro hotel, you'll be within a 5-minute walk of Juarez Park and Church of San Miguel Arcángel. San Miguel de Allende Historical Museum and Allende Garden are also within half a mile (1 km).

What's nearby

  • Juarez Park - 2 min walk
  • Church of San Miguel Arcángel - 4 min walk
  • San Miguel de Allende Historical Museum - 4 min walk
  • Allende Garden - 5 min walk
  • San Miguel de Allende Public Library - 9 min walk

Getting around

  • Queretaro Intl. Airport (QRO) - 73 min drive

Restaurants

  • ‪Quince - ‬3 min walk
  • ‪Bar Luna - ‬4 min walk
  • ‪Bellevue Lunch & Late Night - ‬3 min walk
  • ‪Ki'bok Coffee SMA - ‬4 min walk
  • ‪Tostevere - ‬4 min walk

About this property

Hacienda El Santuario San Miguel de Allende

4-star Colonial hotel near Juarez Park
Hacienda El Santuario San Miguel de Allende offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 291 square feet (27 square meters) and includes conference space. Spa services, a library, and a terrace are also featured at the business-friendly Hacienda El Santuario San Miguel de Allende. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of Hacienda El Santuario San Miguel de Allende was completed in January 2023.

This 4-star San Miguel de Allende hotel is smoke free.

  • 30 guestrooms or units
  • 2 levels
  • 3 buildings
  • 291 sq ft of conference space
  • 27 sq m of conference space
  • Built in 1571
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hacienda El Santuario San Miguel de Allende offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. This San Miguel de Allende hotel provides complimentary wired and wireless Internet access.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wol-Ha. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (MXN 250 per day)
  • RV/bus/truck parking (surcharge) on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Local cuisine breakfast available for a fee daily 8:00 AM–11:00 AM: MXN 300 for adults and MXN 300 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Art gallery
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Coffee/tea maker
  • Local meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 800 per pet, per night
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 300 for adults and MXN 300 for children
  • Airport shuttle fee: MXN 4499 per vehicle (roundtrip, maximum occupancy 3)
  • Secured self parking fee: MXN 250 per day
  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number HSH9906289X7

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacienda El Santuario
Hacienda El Santuario Centro
Hacienda El Santuario Centro Hotel
Hacienda El Santuario Centro Hotel San Miguel de Allende
Hacienda El Santuario Centro San Miguel de Allende
Hacienda El Santuario Hotel San Miguel de Allende
Hacienda El Santuario Hotel
Hacienda El Santuario San Miguel de Allende
Hacienda El Santuario
Hacienda El Santuario San Miguel de Allende Hotel

Hacienda El Santuario San Miguel de Allende Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 528 out of 812 reviews" "
Rating 8 - Good. 180 out of 812 reviews" "
Rating 6 - Okay. 65 out of 812 reviews" "
Rating 4 - Poor. 24 out of 812 reviews" "
Rating 2 - Terrible. 15 out of 812 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

kurt, mcallen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Andres

Stayed 1 night in Jul 2024

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking i did not like, yourvdrop off is in tyebstreet blocking traffic
Stayed 1 night in Jul 2024

10/10 Excellent

Dilip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and excellent customer service. Despite language barriers, they went out of their way to help. Walkable from key attractions.
Stayed 1 night in Jun 2024

10/10 Excellent

Roy, Fort Worth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, beautiful facility
Stayed 2 nights in Jun 2024

2/10 Terrible

Guillermina

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude and overpaid
Stayed 1 night in Jun 2024

10/10 Excellent

Ole, Atizapan de Zaragoza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, conveniently located. The best breakfast possible.
Stayed 3 nights in Jun 2024

4/10 Poor

Paris

Disliked: Staff & service
Mixed review
Trying to be honest with this review. The hotel itself is charming, the restaurant and bar staff are exceptional, the doormen and bellmen are amazing however the front staff our awful and quite frankly unacceptable. It is unacceptable to walk up to a front desk and have the person look at you, not even smile and ignore you. This happened every time we went to the front desk. The acted like we were annoying them. For this simple fact we will not be returning....ever. Additionally the room I reserved was not the room I received based on the front desk experience I chose to not complain knowing I would never return. The rooms are charming, the AC took 12 hours to cool off the room. The bathrooms were spacious and great water pressure. The restaurant food is great, the ambiance is perfection.
Stayed 1 night in Jun 2024

10/10 Excellent

Maria R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service! Everyone was very kind and helpful!
Stayed 4 nights in Jun 2024

10/10 Excellent

Amy Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent, with air-conditioning. The place is absolutely gorgeous. Loved everything about it and staff were amazing.
Stayed 4 nights in Jun 2024

10/10 Excellent

Leslie

Stayed 2 nights in Mar 2024

6/10 Okay

Ricdamis

Stayed 3 nights in May 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff was absolutely amazing. Everyone that works there make you feel so welcome !
Stayed 3 nights in May 2024

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful very close to the center area. There is a nice park near by to walk and is pet friendly.
Stayed 3 nights in Apr 2024

10/10 Excellent

Homayoon, San Jose

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel with nice ambiance. Walkable to many tourist attractions.
Stayed 2 nights in Apr 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Looks are deceiving. Stay anywhere else.
Hotel Santuario photos are lovely but . . looks are deceiving. The hotel prioritizes large commercial wedding and religious bookings over other guests. On the second night of our stay, Santuario booked a large American wedding, which prevented any guests from using the only restaurant and bar during the entire day of the wedding (Saturday) and congested its only common area with preparations. That night the hotel turned over its central courtyard, to which all rooms are exposted, to a deafening wedding DJ who played earsplitting 80s rock into the night. I called to ask how long the party would last (taking place just outside our windows in a hotel seemingly constructed of papier mache where every sound, cough, bathroom use, or conversation can be heard), and was told that it would end by 10PM. It didn't. I finally went down to speak with management and was told that no hotel representatives were available who spoke English. The party continued with shouting, screaming, drunken wedding guests for another two hours. We literally could not carry on a conversation let alone sleep. The next afternoon, the hotel booked an Eastern religious group to chant/sing the same Buddhist chant for hours in the common area, making any room use again impossible as every note of the repetitious chanting by dozens of worshippers penetrated the rooms. One of the worst experiences I have ever had in a hotel. Avoid.
Stayed 4 nights in Mar 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional. Grounds, Room. Location
Stayed 1 night in Mar 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Location and staff
Stayed 3 nights in Mar 2024

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved loved loved the property, and LOVED the staff so much. We would stay there again absolutely. The Sunday brunch was over the top excellent in so many ways. The food, hotel, service, and staff had soul, and that is what would take me back. Monica -Santa Barbara, Ca
Stayed 2 nights in Mar 2024

10/10 Excellent

Andrea

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful place, so close to the most beautiful part of San Miguel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Omar

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking through the gardens to get to rooms was really cool overall great experience
Stayed 3 nights in Feb 2024

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, unique property, with beautiful gardens, fascinating pottery in courtyards and in the room, spacious suite. Staff were very responsive, welcoming, and courteous. Will return!
Stayed 3 nights in Mar 2024

10/10 Excellent

Brock

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff. Very tranquil and a nice break after a weekend of celebration.
Stayed 1 night in Mar 2024