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Hacienda El Santuario San Miguel de Allende

4.0 star property
4-star Colonial hotel near Juarez Park

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Photo gallery for Hacienda El Santuario San Miguel de Allende

Rooftop bar, alfresco dining, open daily
Master Suite
Master Suite | Bathroom
Hallway
Garden

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Spa
  • Laundry

Explore the area

Map
Aldama 41, Zona Centro, San Miguel de Allende, GTO, 37700
  • Juarez Park
    ‪2 min walk‬
  • Church of San Miguel Arcángel
    ‪4 min walk‬
  • San Miguel de Allende Historical Museum
    ‪4 min walk‬

Room options

View all photos for Master Suite Doble

Master Suite Doble

Master Suite Doble

  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Jr. Suite

Jr. Suite

Jr. Suite

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Petite Suite

Petite Suite

Petite Suite

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite

Master Suite

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Master Suite

Grand Master Suite

Grand Master Suite

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Real de Minas San Miguel de Allende

  • Pool
  • Pet-friendly
  • Kids pool
  • Free WiFi
4.2 out of 5, Very good, (1272)
The price is CA $166
per night
CA $199 total
includes taxes & fees
15 Mar - 16 Mar
Real de Minas San Miguel de Allende

About the area

San Miguel de Allende

Heart of San Miguel de Allende.At this Zona Centro hotel, you'll be within a 5-minute walk of Juarez Park and Church of San Miguel Arcángel. San Miguel de Allende Historical Museum and Allende Garden are also within half a mile (1 km).

What's nearby

  • Juarez Park - 2 min walk
  • Church of San Miguel Arcángel - 4 min walk
  • San Miguel de Allende Historical Museum - 4 min walk
  • Allende Garden - 5 min walk
  • San Miguel de Allende Public Library - 9 min walk

Getting around

  • Queretaro Intl. Airport (QRO) - 73 min drive

Restaurants

  • ‪Quince - ‬3 min walk
  • ‪Bar Luna - ‬4 min walk
  • ‪Bellevue Lunch & Late Night - ‬3 min walk
  • ‪Ki'bok Coffee SMA - ‬4 min walk
  • ‪Tostevere - ‬4 min walk

About this property

Hacienda El Santuario San Miguel de Allende

4-star Colonial hotel near Juarez Park
Hacienda El Santuario San Miguel de Allende offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 291 square feet (27 square meters) and includes conference space. Spa services, a library, and a terrace are also featured at the business-friendly Hacienda El Santuario San Miguel de Allende. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of Hacienda El Santuario San Miguel de Allende was completed in January 2023.

This 4-star San Miguel de Allende hotel is smoke free.

  • 30 guestrooms or units
  • 2 levels
  • 3 buildings
  • 291 sq ft of conference space
  • 27 sq m of conference space
  • Built in 1571
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hacienda El Santuario San Miguel de Allende offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. This San Miguel de Allende hotel provides complimentary wired and wireless Internet access.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wol-Ha. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (MXN 250 per day)
  • RV/bus/truck parking (surcharge) on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Local cuisine breakfast available for a fee daily 8:00 AM–11:00 AM: MXN 300 for adults and MXN 300 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Art gallery
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Coffee/tea maker
  • Local meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 800 per pet, per night
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 300 for adults and MXN 300 for children
  • Airport shuttle fee: MXN 4499 per vehicle (roundtrip, maximum occupancy 3)
  • Secured self parking fee: MXN 250 per day
  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number HSH9906289X7

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacienda El Santuario
Hacienda El Santuario Centro
Hacienda El Santuario Centro Hotel
Hacienda El Santuario Centro Hotel San Miguel de Allende
Hacienda El Santuario Centro San Miguel de Allende
Hacienda El Santuario Hotel San Miguel de Allende
Hacienda El Santuario Hotel
Hacienda El Santuario San Miguel de Allende
Hacienda El Santuario
Hacienda El Santuario San Miguel de Allende Hotel

Hacienda El Santuario San Miguel de Allende Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 555 out of 848 reviews
Rating 8 - Good. 184 out of 848 reviews
Rating 6 - Okay. 68 out of 848 reviews
Rating 4 - Poor. 25 out of 848 reviews
Rating 2 - Terrible. 16 out of 848 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and magical property. My husband and I loved it so much we booked another night.
Stayed 1 night in Nov 2024

10/10 Excellent

Xin

Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 4 nights in Sep 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This charming, colorful, traditional Mexican Hotel is probably the best area to walk around San Miguel de Allende.
Stayed 3 nights in Nov 2024

10/10 Excellent

Audomero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique
Stayed 1 night in Oct 2024

10/10 Excellent

Bora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful town, beautiful hotel. The hotel has everything you are looking for. Location is great. Staff is awesome. Restaurant and bar are very nice. We only stayed for two nights, and we can't wait to go back for a longer stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

NICOLAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located very close to the central plaza. Staff very friendly and welcoming. Beautiful hotel with amazing art and creative touches
Stayed 4 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Joseph

Travelled with partner
Liked: Property conditions & facilities
Not worth the rate. Disappointing stay. The property was beautiful and the neighborhood was gorgeous and very walkable but the service, room cleanliness, and restaurant were very disappointing for the rate paid. I usually only write positive reviews but given the experience and lack of response from the hotel I felt it fair to share this feedback. Here are my main 4 #1 We found insects in the bed on the first day. My wife awoke with bug bites when zoomed with a macro lens you can tell they are bugs I gathered some and took them to the chief of front desk. The water in the shower didn’t drain well and the shower floor wasn’t that clean. #2 We also had two negative experiences at the restaurant. The service was very slow even though there was only 1 other couple. The 2nd visit for breakfast we wait 20 minutes with no one taking our order or offer coffee. We left to another hotel restaurant, which with the same amount of people on staff attended to us promptly. 3. When we walked back into the hotel, three employees in a row were looking down on their phone as we walked through, they did not welcome or greet us, just kept their heads in their phone. #4. On the first day I had requested for our TV to be fixed as the network option is not working. A team member came to the room and said they would send someone else to fix. We waited one hour we went down to the front desk to let them know that we were leaving, we were requested to send someone. They never did.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel
Love my spacious room at the top of the building. 2 entrance marked byborange flags made it easy to find. Love the big tub in the Sabila room.
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Everything! It was lovely and the staff was wonderful!
Stayed 2 nights in Oct 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, you can walk, to restaurants, church. They have valet parking there is a charge for it.
Stayed 1 night in Oct 2024

10/10 Excellent

Raleigh Richard Rhodes, Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the area! Sanctuario was very convenient and the staff was friendly and helpful.
Stayed 7 nights in Oct 2024

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our experience was outstanding. Staff were at our service when needed, arranged car service for sightseeing and assisted us in selecting places of interest to see including dining options. Big shout out to Ismael and General Manager. We hope to return in the near future.
Stayed 1 night in Oct 2024

10/10 Excellent

Julianna

Stayed 1 night in Oct 2024

6/10 Okay

Ranjeet

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The rooms assigned to Expedia bookings are not the best available. We travelled with a group - 5 rooms. Some rooms did not even have any windows. Toilets did not flush properly or did not flush at all for some. And the management did not help in terms of providing alternate room (for one couple). They had to book on their own. Location is excellent though. However, I’d call before booking and ask for patio, rooms with windows, larger rooms, rooms not close to common areas.
Stayed 4 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

David

Stayed 3 nights in Sep 2024

10/10 Excellent

Raul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property great staff
Stayed 2 nights in Oct 2024

10/10 Excellent

EMMANUELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place… The location is the best!
Stayed 1 night in Sep 2024

10/10 Excellent

Lydia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great and staff were all friendly.
Stayed 2 nights in Sep 2024

8/10 Good

Summers

Stayed 7 nights in Aug 2024

6/10 Okay

ROBERTO

Travelled with partner
Liked: Cleanliness, staff & service
Staff was excellent in every respect. I believe that management does not honor Expedia travelers as evidenced by their room assignments. The “suite” was a very small room. The king size bed was 6 inches on the left side from the wall. The stairs to our second floor were steep and very narrow ( I had to step sideways and I wear size 8 shoes; the sofa was under the tv - there were no chairs in the “suite”.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay!
My husband and I enjoyed our stay at this hotel due to the option for a larger room but also for the onsite restaurant. The hotel has lovely decor and is quiet at night. The food was excellent as well.
Stayed 2 nights in Aug 2024