Ratings based on 150 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
75% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Oct. 16, 2023 on Expedia
The property is beautiful! Unfortunately it is in an area that is industrialized and lacks restaurants. Not even coffee in the morning. We could not get information on the shuttle to Leon airport and were offered a taxi for an 1.5 hour trip. Did find a home nearby where they make pan dulces so we has something to eat before our trip to the airport. Coffee across a busy street for mini-mart machine style coffee.
2 out of 5
by A traveller

Posted Jan. 8, 2022 on Hotels
Cold pool and no hot jacuzzi. I booked this hotel mainly because a hot water pool and a very hot water jacuzzi . Safe parking failed last night
4 out of 5
by A traveller

Posted Sep. 26, 2021 on Expedia
The hotel is ok for the fee and it’s no too far from the downtown, however they need few adjustments for the clients, the restaurant were unavailable and near is just the oxxo, something inside the hotel would be fine
4 out of 5
by A traveller

Posted Oct. 22, 2019 on Expedia
Beautiful hotel with a nice pool and just far enough from San Miguel’s centro. There’s an Oxxo across the street for convenience and various food stands a few steps away. Only bad thing was that they advertised “high speed” WiFi. Turned out it’s subject to the lobby, not to the rooms. Bummer but oh well. Parking is free, but kind of a hassle to get out the car to tell the front desk to open the garage and stop by the desk when leaving. Other than that, room was very clean and hotel offers a spa with 10% off discount for services when you’re a hotel guest.
Comment from Hotel Management
Dec. 16, 2019 by RECEPCION, Hotel Management
GRACIAS POR SUS COMENTARIOS PARA NOSOTROS ES IMPORTANTE SU OPINIÓN Y TOMADA EN CUENTA
5 out of 5
by A traveller from monclova ,mx

Posted Apr. 16, 2019 on Expedia
The building is great. The internet (wifi) is bad. The restaurant service and meals are great.
Comment from Hotel Management
May 3, 2019 by recepcion, Hotel Management
muchas gracias agradecemos y lamentamos el mal funcionamiento de este medio.estamos en mejora
5 out of 5
by A traveller

Easy access hotel

Posted Mar. 31, 2019 on Hotels
Nice pool area. Liked pool tables on 2 nd floor. Despite closeness to busy road, it was very quiet at night. Could have a bit more parking in front, but underground parking good
Comment from Hotel Management
Jun. 13, 2019 by recepcion, Hotel Management
muchas gracias tomamos en cuenta sus comentarios
5 out of 5
by A traveller

San Miguel

Posted Mar. 19, 2019 on Hotels
Amazing
Comment from Hotel Management
Jun. 13, 2019 by recepcion, Hotel Management
muchas gracias estamos en mejora
5 out of 5
by A traveller

Nice and clean hotel

Posted Sep. 17, 2018 on Hotels
The hotel exceeded my expectations. The pool area is pretty nice and the rooms are nice and clean.
4 out of 5
by A traveller from San jose, ca.

Posted Aug. 11, 2018 on Expedia
Good place at a good price.
3 out of 5
by A traveller

Work travel

Posted Oct. 16, 2016 on Hotels
Work related.