4/10 Poor
Renee
Travelled with family
26 Aug 2024
Liked: Cleanliness
Disliked: Staff & service
The rooms in this property are nice and look the way they are presented online. However, the surrounding property, ie the pool, dining at the on-site restaurant, etc are not up to par. The worst part is that the people working the front desk have limited or no grasp of English which is unfortunate since there were problems with the room that they could not understand or resolve. They also use some very harsh chemicals for cleaning that make it hard to breathe in the rooms. If you do choose to stay here, I would say to request to stay on the back side of the hotel because the rooms that front the streets, which were the ones we were staying in, are allowed 24 hours a day. It's a major thoroughfare for buses, motorcycles, and people partying and walking home in the wee hours of the morning as well as those who talk and scream as they're going to work in the early hours of the day - at four and 5:00 a.m. So, if you ever want to sleep for even a few hours on your vacation, please ask for a room that is not at the front of the small property!
Renee
Stayed 4 nights in Jul 2024