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SureStay Hotel by Best Western San Rafael

2.5 star property
Hotel near San Francisco Bay in San Rafael

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western San Rafael

Exterior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior
Lobby
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
865 Franciso Blvd East, San Rafael, CA, 94901
  • Mission San Rafael Arcangel
    ‪3 min drive‬
  • Dominican University of California
    ‪4 min drive‬
  • Marin County Civic Center
    ‪5 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

About the area

San Rafael

In San Rafael .Within 2 miles (3 km) of this San Rafael hotel, you'll find Marin Country Mart and Mission San Rafael Arcangel. San Rafael Pacifics Albert Park and Larkspur Ferry Terminal are also within 2 miles (3 km).

What's nearby

  • Mission San Rafael Arcangel - 3 min drive - 3.2 km
  • Dominican University of California - 4 min drive - 3.1 km
  • Larkspur Ferry Terminal - 5 min drive - 4.2 km
  • Marin County Civic Center - 5 min drive - 6.1 km
  • Muir Woods National Monument - 18 min drive - 16.2 km

Getting around

  • Berkeley Station - 18 min drive
  • San Francisco Intl. Airport (SFO) - 42 min drive

Restaurants

  • ‪Mi Pueblo Food Center - ‬12 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Sunrise Donuts - ‬6 min walk
  • ‪Picante - ‬12 min walk
  • ‪Yu Shang Mandarin Restaurant & Sushi Bar - ‬9 min walk

About this property

SureStay Hotel by Best Western San Rafael

Hotel near San Francisco Bay in San Rafael
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly SureStay Hotel by Best Western San Rafael also features a vending machine, complimentary newspapers in the lobby, and RV/bus/truck parking. Free self parking is available.

This San Rafael hotel is smoke free.

  • 1 building
  • 32 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • No smoking on site
SureStay Hotel by Best Western San Rafael offers 32 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. LED televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Similar properties

Lobby

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  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
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The price is CA $134
CA $150 total
includes taxes & fees
30 Mar - 31 Mar
Extended Stay America Suites San Rafael Francisco Blvd East

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

San Rafael Travelodge
Travelodge in Hotel San Rafael
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge San Rafael Hotel
Travelodge San Rafael
Travelodge Wyndham San Rafael Hotel
Travelodge Wyndham San Rafael
Travelodge San Rafael Hotel San Rafael
San Rafael Travelodge
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge in San Rafael
Surestay By Best Rafael Rafael
Travelodge by Wyndham San Rafael
SureStay Hotel by Best Western San Rafael Hotel
SureStay Hotel by Best Western San Rafael San Rafael
SureStay Hotel by Best Western San Rafael Hotel San Rafael

SureStay Hotel by Best Western San Rafael Reviews

Reviews

6.2
Rating 10 - Excellent. 157 out of 1036 reviews
Rating 8 - Good. 271 out of 1036 reviews
Rating 6 - Okay. 262 out of 1036 reviews
Rating 4 - Poor. 168 out of 1036 reviews
Rating 2 - Terrible. 178 out of 1036 reviews

7.0/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Stay
Stayed 2 nights in Dec 2024

2/10 Terrible

Filomena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I noticed black mold in the window seal of my bathroom. The exhaust fan didn't do enough to move the bathroom air out. I enjoyed my stay besides that.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
;
Stayed 1 night in Nov 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Adilson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Stephanie

Travelled with partner
Disliked: Amenities, property conditions & facilities
Unsafe difficult owner
Stayed 1 night in Nov 2024

8/10 Good

Corinne

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Karen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this accommodation as the staff is not well trained.
Stayed 1 night in Oct 2024

8/10 Good

Joshua

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gold star
Stayed 1 night in Oct 2024

2/10 Terrible

Matt

Stayed 3 nights in Sep 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, great price
Stayed 1 night in Oct 2024

6/10 Okay

Angelina

Ok
The room was older but clean. Management was not very friendly. Breakfast was packaged pastries.
Stayed 2 nights in Sep 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, amenities, property conditions & facilities
Very bad location. I don't recommend.
Stayed 1 night in Oct 2024

2/10 Terrible

ARUMANI

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
SMELLY ROOM - DIRTY
Stayed 1 night in Sep 2024

10/10 Excellent

Robby

Stayed 14 nights in Aug 2024

10/10 Excellent

Rubicela

Stayed 1 night in Sep 2024

6/10 Okay

Victoria

Yes
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, affordable place
A nice little hotel, very clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Stayed 2 nights in Aug 2024

8/10 Good

Christopher

Stayed 1 night in Aug 2024

2/10 Terrible

alysa

Disliked: Cleanliness, staff & service, property conditions & facilities
Initially arriving they write down your card information to paper, which is very concerning that it’s not being input to a SureStay system of record online. I have photos of the rooms lack of cleanliness to include a large amount of food splattered across the curtains and large liquid across the wall. Additionally the carpet was very stained and looked . The shower and bath was clean but the room was a 5/10. Paid way too much for the quality
Stayed 1 night in Aug 2024

10/10 Excellent

Gustavo

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio, muy atentos ,exelente limpieza los recomiendo un 100%
Stayed 4 nights in Aug 2024

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully maintained. Pleased to find fresh fruit offered at breakfast. Many upgrades from our last visit. Iron in room. Everything was just the way we hoped it would be. A good nights rest. Good food nearby.
Stayed 1 night in Jul 2024