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Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel

5.0 star property
5-star luxury hotel near Metrocentro, connected to a shopping center

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Photo gallery for Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Lobby
Food and drink
Outdoor pool, open 6:30 AM to 10:00 PM, pool umbrellas, sun loungers
Banquet hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Laundry
  • Breakfast available
  • Spa

Explore the area

Map
Blvd. de Los Heroes, San Salvador, SS, 544
  • Metrocentro
    ‪1 min walk‬
  • Estadio Magico Gonzales
    ‪13 min walk‬
  • Colonia Médica Gastroclinic
    ‪17 min walk‬
  • San Salvador (SAL-El Salvador Intl.)
    ‪46 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Club Lounge Access

  • 29.55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Double Beds

  • 29.55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Club Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Double Beds, Club Lounge Access

  • 29.55 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed

  • 29.55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Accessible Bathtub

  • 29.55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • 29.55 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Presidential Suite, 1 Single Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Presidential Suite, 1 Single Bed

  • 88.70 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room

  • 29.55 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

  • 59 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

Barceló San Salvador

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.7 out of 5, Exceptional, (2106)
The price is CA $243
per night
CA $286 total
includes taxes & fees
18 Feb - 19 Feb
Barceló San Salvador

About the area

San Salvador

Heart of San Salvador.With a stay at this Colonia Miramonte hotel, you'll be within half a mile (1 km) of Metrocentro and 2 miles (3 km) of Colonia Médica Gastroclinic. Monumento al Salvador del Mundo and Catedral Metropolitano are also within 3 miles (5 km).

What's nearby

  • Metrocentro - 1 min walk
  • Monumento al Salvador del Mundo - 2 min drive
  • Catedral Metropolitano - 4 min drive
  • Cuscatlán Stadium - 5 min drive
  • La Gran Via Shopping Center - 7 min drive

Getting around

  • El Salvador Intl. Airport (SAL) - 46 min drive

Restaurants

  • ‪Pizza Hut - ‬2 min walk
  • ‪KFC - Metrocentro - ‬3 min walk
  • ‪Picasso - ‬1 min walk
  • ‪Tony Roma's - ‬3 min walk
  • ‪Pollo Campestre Metrocentro - ‬3 min walk

About this property

Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel

5-star luxury hotel near Metrocentro, connected to a shopping center
Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 13 meeting rooms, and coworking spaces. Event space at this hotel measures 17244 square feet (1602 square meters) and includes a conference center. A sauna, spa services, and a terrace are also featured at the luxury Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel was completed in December 2021.

This 5-star San Salvador hotel is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 17244 sq ft of conference space
  • 1602 sq m of conference space
  • Built in 1972
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel offers 226 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 39-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

InterContinental SPA has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Cribs/infant beds (surcharge)
  • Highchair
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:30 AM: USD 15-22 for adults and USD 15-22 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 39-inch LCD TV
  • Cable channels
  • iPod dock
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 59
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 59
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 29.5 per night.
  • Cribs (infant beds) are available for USD 29.5 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 22 for adults, and USD 15 to 22 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: USD 59 (subject to availability)
  • Late check-out fee: USD 59 (subject to availability)
  • Crib (infant bed) fee: USD 29.5 per night
  • Rollaway bed fee: USD 29.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Real InterContinental San Salvador Metrocentro Mall Hotel
Real InterContinental Metrocentro Mall Hotel
Real InterContinental San Salvador Metrocentro Mall
Real InterContinental Metrocentro Mall
Intercontinental San Salvador
San Salvador Intercontinental
Real InterContinental San Salvador at Metrocentro Mall

Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 700 out of 1000 reviews
Rating 8 - Good. 178 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Linette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful!
Stayed 1 night in Nov 2024

10/10 Excellent

Sungwook, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well it is Intercontinental so there is some level of expectations that goes with the name. I think its located more at an older part of town. Hotel looks dated but still good enough. Restaurants in the hotel look good. Theres a mall across the street that you can get some fast food and shopping but nothing special. If you are at an event at the national stadium like us, its in walking distance if you chose to. The only downside was you could hear your neighbors.
Stayed 1 night in Nov 2024

10/10 Excellent

Linette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and some areas under construction but staff was exceptional. It is an older building and or rooms are a tad older BUT they keep it clean. The grounds are kept nice and breakfast was great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Alux

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service.
Stayed 1 night in Nov 2024

10/10 Excellent

Nely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it here...very much
Stayed 1 night in Nov 2024

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area!
Stayed 2 nights in Oct 2024

2/10 Terrible

Luis

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Inaccurate images on Expedia premium room for the hotel. Paid 3 times the amount for a premium room and the bathroom did not have the nice free-standing bathtub which was shown on the room images. bait and switch. I will not book again in this hotel. I was also charge $78 more on checkin.
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Stayed 2 nights in Oct 2024

10/10 Excellent

Javier

Stayed 1 night in Sep 2024

10/10 Excellent

Eva

Stayed 1 night in Sep 2024

10/10 Excellent

Delinette, EDISON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very clean, staff was very nice and attentive to our needs would recommend this place
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria Del Rosario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, good food very friendly people
Stayed 3 nights in Oct 2024

10/10 Excellent

Patricia, Cambridge

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Julian, San Pedro Sula

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

rafael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service
Stayed 3 nights in Oct 2024

10/10 Excellent

Cesar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel to stay in the city. Safe and clean
Stayed 4 nights in Sep 2024

10/10 Excellent

Teresita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 4th time visiting ES and we love staying at this hotel. Staff are excellent, friendly and professional. Thank you!!
Stayed 3 nights in Sep 2024

8/10 Good

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Windos to the volcano view have never been cleaned
Stayed 1 night in Sep 2024

10/10 Excellent

Radella

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Wendy Lissette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good costumer service and very clean
Stayed 6 nights in Sep 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Its one place that is in the middle of everything
Stayed 1 night in Sep 2024

10/10 Excellent

Hassan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing. Very happy to help and to see us.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nelsy, Pasadena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and the staff are very friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

daou

Business traveller
Disliked: Cleanliness
It’s an old hotel. You can smell humidity in the rooms
Stayed 2 nights in Aug 2024