Oceanside stay.Within a 10-minute walk of this Gros hotel, you'll find San Ignacio Church and Zurriola Beach. Kursaal Congress Centre and Auditorium and Bay of Biscay are also within half a mile (1 km).
What's nearby
Cathedral of the Good Shepherd - 11 min walk
Concha Promenade - 12 min walk
Plaza de La Constitucion - 14 min walk
Reale Arena - 4 min drive
Donostia-San Sebastian Aquarium - 5 min drive
Getting around
Gros Station - 2 min walk
San Sebastian (EAS) - 20 min drive
Restaurants
Bodega Donostiarra - 4 min walk
Bar Desy - 2 min walk
La Cristina - 3 min walk
Donibane - 4 min walk
La Gintonería Donostiarra - 3 min walk
About this property
Welcome Gros
Beaux Arts hotel near Concha Beach
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available daily. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Welcome Gros.
This Beaux Arts San Sebastián hotel is smoke free.
26 guestrooms or units
Built in 2010
Breakfast available (free)
Business facilities
Staff is multilingual
Storage area for luggage
Front-desk safe
Concierge
Terrace
Newspapers in lobby (free)
Elevator
No smoking on site
Welcome Gros offers 26 accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.
Bathrooms include showers, complimentary toiletries, and hair dryers. This San Sebastián hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
Languages
English, French, Spanish
Property amenities
Family friendly
Rollaway/extra beds (surcharge)
Soundproofed rooms
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking within 984 ft (EUR 20 per day)
Food and drink
Free breakfast available daily 4:00 AM–1:00 PM
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
In-room accessibility
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
Flat-screen TV
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Down comforter
Heating (climate-controlled)
Premium bedding
Rollaway/extra beds (surcharge)
Bathroom
Free toiletries
Hair dryer
Shower
Towels
Food and drink
Free bottled water
Minibar
More
Desk
Iron/ironing board
Safe
Soundproofing
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
The front desk is open Monday - Friday (7:30 AM - 11 PM) and Saturday - Sunday (8 AM - 9 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for EUR 33.0 per night.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Nearby parking fee: EUR 20 per day (984 ft away)
Rollaway bed fee: EUR 33.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.
We should mention
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Welcome Gros Hotel San Sebastian
Welcome Gros San Sebastian
Welcome Gros Hotel
Welcome Gros Hotel
Welcome Gros San Sebastián
Welcome Gros Hotel San Sebastián
Welcome Gros Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Wonderful stay. Our room was clean, comfortable and close to city sites at an affordable price. Staff was friendly and helpful. They have a great coffee and chocolate machine that serves really delicious drinks.
The location was very convenient and quiet, just a short walk to Old Town. We really enjoyed our stay here - the complimentary coffee and muffins were a plus, and the beds were super comfortable. We had the most restful sleep at this hotel during our entire trip! Highly recommend a stay here!
La atención muy buena, el hotel está muy bien ubicado. Instalaciones en buen estado, sábanas limpias, toallas limpias, muebles prácticamente nuevos.
Lo único la limpieza en el piso de la habitación, había polvo y manchas sin limpiar. el único pero. Gracias por toda la atención y colaboración. recomendable
The apartments are in an ideal location, close to the Gros area to have some pintxos and drinks. Our room was very small, but enough to just sleep and shower. The hotel has an agreement with the Kurxaal parking so that the daily rate is 20€ instead of 25€, ask in reception and they will explain everything. Overall good.
The staff were all extremely knowledgeable and helpful at every stage of my stay. The location is perfect. You can walk to most points of interest and restaurants in the city.
Room and bathroom were clean and basically it had all we needed. The staff were nice and helpful all the time. Free coffee and time was a great gesture.
Donostia it's a wonderful charming city with lots of places to go, to see, to feel, to eat and to drink. Having said that, we spent most of our time outside and only got the hotel to rest and freshen up. For us the most important thing while choosing a hotel for this stay was location and convenience. Welcome Gros is exceptionally located, just a 5 minute walk to either the heart of San Sebastian or the heart of the Gros neighborhood. Also very close to the bus and train station. The room itself was Ok, nothing great but no complaints. Now...lobby it's not open 24hrs so I guess we auto checked out; there's nowhere to have breakfast in grounds (not really a problem, since there are excellent places to grab a bite nearby) and the hotel feels a little impersonal but for us none of those were a deal breaker. In conclusion it's a very good option for what you pay.
Conveniently located within walking distance from the shopping district, dining area (old town), and the beach. The room was very clean and nicely decorated. The hotel itself doesn't have a lot of amenities but I wasn't looking for a full-service hotel. The staff is VERY helpful and made check-in so easy. Parking is about a 10 minute walk (at the waterfront). I would stay here again.
Front desk personnel helped us with possible deposit payment and were quite pleasant about our questions. Room was good and the front desk coffee machine and AM snacks were EXCELLENT! thank-you.
This property was very close to the metro and easy to find. The rooms were very clean and had everything you needed for your stay including a safe and fridge. A short 10-15 minute walk and you were in the old town and beach. Unfortunately, when I had arrived at my next destination I noticed that I had left my wallet behind at Welcome Gros which was very stressful. After speaking to Beatriz, who was extremely helpful and remained in constant contact, she organised the money to be returned to my bank account and held onto my wallet until my friend was able to collect it a month later. It is nice to think there are still honest and caring people out there going above and beyond even after leaving the hotel.
Short distance to the old town, but very close to the railway and view right into a railway bridge. Some noise from train passing by, but overall, good value for the money.