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The Royal Pier Hotel

3.0 star property
3-star beachfront hotel with 2 bars/lounges

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Photo gallery for The Royal Pier Hotel

Single Room, Sea View | Beach/ocean view
Double Room, Sea View
Restaurant
View from property
Shower, towels
Reviews
7.2

Good

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • Pool
    PoolPool
  • Free WiFi
    Free WiFiFree WiFi
  • Housekeeping
    HousekeepingHousekeeping
  • Restaurant
    RestaurantRestaurant
  • Bar
    BarBar

Explore the area

Map
Esplanade, Isle of Wight, Sandown, England, PO36 8JP
  • Popular LocationSandown Pier1 min walk
  • Popular LocationSandown Beach2 min walk
  • Popular LocationIsle of Wight Zoo17 min walk
  • AirportSouthampton (SOU)110 min drive

Room options

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Sea View

Single Room, Sea View

Single Room, Sea View

  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Sea View

Twin Room, Sea View

Twin Room, Sea View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

  • Sleeps 2
  • 1 Double Bed

About the area

Sandown

On the beach.With a stay at this Sandown hotel, you'll be steps from Sandown Pier and a 5-minute walk from Sandown Beach. Also, Yaverland Beach is within half a mile (1 km) and Isle of Wight Zoo is within 2 miles (3 km).

What's nearby

  • Sandown Pier - 1 min walk
  • Sandown Beach - 2 min walk
  • Isle of Wight Zoo - 17 min walk
  • Shanklin Chine - 7 min drive
  • Shanklin Beach - 9 min drive

Getting around

  • Sandown Station - 9 min walk
  • Southampton (SOU) - 111 min drive

Restaurants

  • ‪Boojum & Snark - ‬6 min walk
  • ‪The Castle Inn - ‬3 min walk
  • ‪Caulkheads - ‬11 min walk
  • ‪The Reef - ‬5 min walk
  • ‪The Old Corner Bank - ‬4 min walk

About this property

The Royal Pier Hotel

3-star beachfront hotel with 2 bars/lounges
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. An indoor pool, a terrace, and an elevator are also featured at The Royal Pier Hotel.
  • 65 guestrooms or units
  • 2 bars or lounges
  • Meeting rooms
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Terrace
  • Newspapers for purchase
  • Elevator
  • Dining venue
The Royal Pier Hotel offers 65 accommodations with coffee/tea makers. Cable television is provided. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee daily 8:30 AM–9:30 AM: GBP 10 for adults and GBP 5 for children
  • 1 restaurant
  • 2 bars/lounges

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Bed sheets

Bathroom

  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and cash.

Property is also known as

Royal Pier Hotel Sandown
Royal Pier Hotel
Royal Pier Sandown
Royal Pier
The Royal Pier Hotel Hotel
The Royal Pier Hotel Sandown
The Royal Pier Hotel Hotel Sandown

The Royal Pier Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 19 reviews" "
Rating 8 - Good. 6 out of 19 reviews" "
Rating 6 - Okay. 6 out of 19 reviews" "
Rating 4 - Poor. 3 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
This was a one night stay whilst I attended an event on the Isle of Wight. The hotel is nicely situated on the sea front opposite the Pier. The meal times are a bit restrictive, but there are plenty of nearby alternatives to get something to eat. My room was clean and quiet and comfortable. There is a nice bar area. Overall I was pleased with the hotel and would stay there again
Stayed 1 night in Sep 2019

6/10 Okay

J G

Business traveller
Liked: Staff & service
One and One Time
The first room I was allocated was at the rear of the hotel. The view was of the extraction system for the kitchen and rubbish bags. The room was very hot and there was a horrid smell in the bathroom. After complaining I was moved to a front room overlooking the sea. This room was better but I have never stayed in a hotel that has the gas meter in the room, I suppose I had something to read, The bathroom although better had the smallest sink I have every seen, how do you fill the kettle?? The towels had seen better days, off white and hard, the bath mat was whiter and softer. There were no pillow savers on the pillows and I expect no mattress saver, Miss Politzi would have a field day. The whole hotel needs a lot of money spent on it. I stay in 40 to 59 hotels a year, this is one of the worst. The staff very friendly and helpful, just the building needs a major over haul. The hotel web site says self parking, thee are pay and display car parks within walking distance at £7.00 for 24hrs, but the closet is popular with beach goers and the on street parking is limited to one hour. Never staying here again. There is a 19inch TV on the wall, the room warrants at least a 32inch.
The Gas Meter
How do I fill the kettle.
Stayed 2 nights in Aug 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faded glory, but a nice enough stay
The location of the Royal Pier Hotel is excellent. As its photos and name imply, it's right by the pier and beach at the centre of the action. My room was comfortable and clean, if a bit dated. I had a glorious view of... the bins. Though I gather seaview rooms are available. I only spoke with a couple of staff members, but they were both helpful. The lounge and lobby areas are quite dated - the whole place feels quite 1950s - but well kept. In short, it's a hotel that's glory days are long behind it, but it appears the management are trying, and it's fair value for a short stay. There are plenty of better options on the island (and several better ones in Sandown itself - I'd personally recommend Inglewood Guest House, which is also available on Hotels.com), but if it suits your budget and needs it's a perfectly decent option.
Stayed 1 night in Aug 2019

10/10 Excellent

KATHERINE

Liked: Cleanliness, staff & service, room comfort
Ideal for us.
We had a lovely 1 night stay for the IOW Festival. Had a family room which had plenty of room and everything we needed. Hotel is very dated but I don’t think that affects the stay and it was clean which is more important. All the staff were friendly and very helpful. Breakfast was basic but ideal for us. Great location, opposite the pier and just near High Street which had small Sainsbury’s and Tesco plus cafes and local shops. Was perfect for us.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Mattress and pillows not very uncomfortable and curtains too flimsy - daylight at 4.30am not appreciated!
Stayed 1 night in Jun 2019

10/10 Excellent

Siv, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall amazing stay at Royal Pier as always. However the following bits needs to be corrected. Fast Guest Wifi. Air conditioning or fan in the room would be more comfortable during warm weather.
Stayed 1 night in Oct 2018

10/10 Excellent

Val

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Neil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs improving
Very shabby and in need of extensive works. Nice staff and good location.
Stayed 2 nights in Jun 2018

8/10 Good

Robin, Devon

Liked: Cleanliness, staff & service, room comfort
Hotel was clean and comfortable with cheerful, helpful staff. The very good overall guest experience would be improved for us by the hotel abandoning the dated, basic, rather stingy, (so obviously) measured/portion-controlled breakfast menu in favour of a more open and generous one - even if it means a self-service regime. Surel to goodness, fruit juice AND (not OR) porridge, for example, ought should be available to all hotel guests in twenty-First century Britain!
Stayed 2 nights in May 2018

8/10 Good

james

Liked: Cleanliness, room comfort
Old world clean and comfortable
Old world.... But fine. This hotel is two minutes walk from high street and on the beach front. Our room was comfortable. We did not eat breakfast. It was over early. Nice bar on site. Would stay again

8/10 Good

Lee, kent

Liked: Cleanliness, staff & service
Great location fantastic staff
This was our first ever family trip to the isle of white and have to say that the hotel was in a great location right on the seafront opposite the pier. It's an older hotel but with lots of charm. It meet all our family needs the room was great with sea views, the staff were extremly helpful and friendly. The added bonus of the indoor swimming pool was put to good use by me and my son who really enjoyed it. The breakfast was plentiful and served with some wonderfull charm. All in all this washopefully the first of many visits. Thanks to all the staff and management for making our short break an excellent one.
Stayed 2 nights in Oct 2017

6/10 Okay

lisa

Liked: Cleanliness
Disliked: Property conditions & facilities
OK hotel
Single room above the pub below which had live music. So noisy I didn't sleep all night, luckily there was another room available and I was moved the following day. Room was the size of a cupboard, basic and cheap furnishing and the breakfast the worst I've experienced, try the porridge at your own risk. The hotel is directly opposite the beach so a wonderful location and it was clean in the rooms I stayed in and rest of hotel seemed ok. Didn't use the pool so can't comment.
Stayed 1 night in Aug 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort
royal pier hotel
Good value for money and situated across the street from the beach.
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
We had a very warm welcome from the reception staff and all staff were very polite and friendly throughout our stay. Unfortunately the rest of the experience was a little disappointing. The room was very tired looking with peeling paint and the tiniest of showers/toilet in what I think used to be walk in wardrobe. (The shower floor also filled up within a couple of minutes and took ages to drain away.) The breakfast was cold and overcooked, and the menu was limited. The evening entertainment could be heard from our room (2nd floor) until around 11pm. It didnt bother us, but might be a consideration if you have children. There was no wifi access in our rooms (although I believe there was in public places). It wasn’t an expensive stay, and we weren’t in the hotel much anyway as we were out seeing the sights, however would probably stay somewhere else if we were going to return to the area.

6/10 Okay

Balwinder

Disliked: Cleanliness, property conditions & facilities

4/10 Poor

Gideon, Staffordshire

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice Staff, Nice Hotel, Awful room
The hotel and staff are really nice. The room was awful. 1980's chipped and worn furniture. The shower had hardly any power to it and you could not adjust the head. The worst part was the tired mattress which was covered in plastic under the bed sheet. This led to a terribly sweaty night of tossing and turning and possibly the worst nights sleep I've ever had in a hotel

6/10 Okay

Stephen, Poole

Liked: Staff & service
Disliked: Property conditions & facilities
The staff are very friendly, however like most of Sandown the hotel and entire area is in need of an uplift.

4/10 Poor

Neil, South West

Disliked: Cleanliness, property conditions & facilities
Good value seaside hotel, mainly for older guests.
Hadn't visited the Island before and didn't know what to expect. Hotel seemed to specialism in provide good value stays for older travellers most who arrived by coach. We had an enjoyable stay. The hotel is pretty tired but that is reflected in the price structure. The 3 course evening meal reminded us of 1970's type fare but was again good value. Drinks pricing very fair. The Royal Pier is certainly good value but it couldn't be described as luxurious. We had rooms without any sort of view but some rooms do look out to sea. The staff were really good and seemed very efficient. We did find the amount of smoking immediately outside the hotel excessive and a little unpleasant but that is probably a generational thing as elderly folks do seem inclined to smoke far more than youngsters these days. We saw the singer one night, not really our thing but the older guests seemed to enjoy it. We travelled all over the Island during our stay. The road condition is shocking almost across the entire island. We perhaps should have made time to visit Osborne House but apart from that we saw most places.

8/10 Good

Jackie, Hoo Rochester, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good as a base point.