We arrived 5:30pm, within the limit of checking time, and the front entrance was locked, nobody attended the front desk. 10 mins later when a hotel guess exit, we gained entrance and ringed the dell at the front desk for another 10 mins, nobody attended. We went out again and at the far end of the entrance stair, a notice listed few names and the phone no. to call for help. We tried 1st & 2nd, no answer and the third answered and came within 4 mins. She apologized and was helpful to show us our room.
That wasn't a nice experience. Any international guess may not be so handy to have a mobile phone to communicate a local no. Even he can, international roaming may be very high.
Besides the bad experience in checking in, all other parts of our stay was fine. Starting with the hotel located in a quiet area yet restaurants and main streets of St Wolfgang can be reached by 5-10 mins walk. The famous uphill train and the ferry are just 2 mins away, The room assigned was good size with partial lakeview balcony. The kitchenette was completed and functionable for those who intend to prepare their own breakfast/meal as this hotel has no restaurant and not offering breakfast. The beds and linen are clean and comfortable. We wish we have enough time to relax in their private beach, regretfully we only stay 1 night which was too rush.
Forget about the mishappening in check in, if we shall return to St Wolfgang, the hotel is one of our first choice.