8/10 Good
Robyn
Travelled with partner
4 Jul 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did like that this was an adults only property. Overall we were satisfied with the hotel itself. If we come back we would probably choose a different area of the island for something new.
What we liked…The view from our balcony was spectacular. The room was very clean and loved the energy efficiency concepts. The pool area and lounge chairs were comfortable, but you should get your chairs before 11am or it may be difficult to find something. Activities were available daily plus nighttime entertainment. A majority of the staff were really pleasant and helpful. The gym space was really good as we used it daily. My husband used the sauna and enjoyed it.
What we didn’t like…Although quantity wise, you have a wide variety of choices at both breakfast and dinner (buffet), the quality of the food was average at best. For some people that might be what they’re looking for, but for us, it’s more about quality than quantity. Truthfully, our best meal was a lunch we had outside of the hotel. The glass door that leads you from the pool to the beach was filthy each day. Fingerprints everywhere! It just looked gross. This surprised us as we saw how well they maintained the inside of the hotel and by the pool area. We also didn’t like you had to pay for the lounge chairs at the beach. That was not told to us upon check in either. Lastly, we woke up to a piece of the ceiling in the shower falling. We had to tell the front desk upon checkout. Ask about airport shuttle options.
Robyn
Stayed 3 nights in Jul 2024