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Embassy Suites by Hilton Santa Ana Orange County Airport

3.5 star property
Mediterranean hotel near South Coast Plaza

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites by Hilton Santa Ana Orange County Airport

Lobby
Property amenity
Indoor pool, sun loungers
Exterior
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Bar
  • Free airport shuttle
  • Hot tub
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1325 East Dyer Road, Santa Ana, CA, 92705
  • South Coast Plaza
    ‪4 min drive‬
  • Segerstrom Center for the Arts
    ‪4 min drive‬
  • Santa Ana Zoo
    ‪5 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪7 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

  • 48.3 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Patio

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds, Patio

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Patio

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Room

MainStay Suites John Wayne Airport by Choice Hotels

Pool
Hot tub
Breakfast included
Free airport shuttle
4.0 out of 5, Very good, (1058)
The price is CA $143
per night
CA $162 total
includes taxes & fees
4 Feb - 5 Feb
MainStay Suites John Wayne Airport by Choice Hotels

About the area

Santa Ana

Near the airport.You'll be within 6 miles (10 km) of University of California, Irvine and 9 miles (15 km) of Fashion Island. Honda Center is within 9 miles (15 km) and Anaheim Convention Center is within 12 miles (20 km).

What's nearby

  • South Coast Plaza - 4 min drive
  • Segerstrom Center for the Arts - 4 min drive
  • Santa Ana Zoo - 5 min drive
  • Old Orange County Courthouse - 6 min drive
  • University of California, Irvine - 7 min drive

Getting around

  • Tustin Station - 9 min drive
  • John Wayne Airport (SNA) - 7 min drive

Restaurants

  • ‪Pumper Pickle - ‬15 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Del Taco - ‬18 min walk
  • ‪Del Taco - ‬6 min walk
  • ‪Jack in the Box - ‬3 min walk

About this property

Embassy Suites by Hilton Santa Ana Orange County Airport

Mediterranean hotel near South Coast Plaza
Embassy Suites by Hilton Santa Ana Orange County Airport offers its guests an indoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi and wired Internet for a fee.

A business center and 9 meeting rooms are available. Event space at this hotel measures 7998 square feet (743 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Embassy Suites by Hilton Santa Ana Orange County Airport. A roundtrip airport shuttle is free (available on request). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Mediterranean Santa Ana hotel is smoke free.

  • 1 building
  • 301 guestrooms or units
  • 10 levels
  • 7998 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1985
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Santa Ana Orange County Airport offers 301 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Santa Ana hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Japanese, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room
  • Snack bar/deli
  • Sofa bed

Internet

  • Available in all rooms: WiFi (USD 6.7), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 6.7), Wired Internet (surcharge)

Parking and transportation

  • Self parking on site (USD 22 per night)
  • Valet parking on site (USD 26 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 5:30 AM - 10:30 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free daily reception

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 99

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 6.7 (rates may vary)
  • Fee for in-room wired internet: USD 6.7 (rates may vary)
  • Fee for wireless internet in public areas: USD 6.7 (rates may vary)
  • Fee for wired internet in public areas: USD 6.7 (rates may vary)
  • Self parking fee: USD 22 per night
  • Valet parking fee: USD 26 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 99 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Orange
Embassy Suites Orange Hotel Santa Ana County Airport North
Embassy Suites Santa Ana Orange County Airport North
Embassy Suites Hilton Santa Ana Orange County Airport Hotel
Embassy Suites Hilton Orange County Airport Hotel
Embassy Suites Hilton Santa Ana Orange County Airport
Embassy Suites Hilton Orange County Airport
Embassy Suites By Hilton Santa Ana Orange County Airport CA
Santa Ana Embassy Suites
Embassy Suites by Hilton Santa Ana Orange County Airport Hotel

Embassy Suites by Hilton Santa Ana Orange County Airport Reviews

Reviews

6.2
Rating 10 - Excellent. 432 out of 1570 reviews" "
Rating 8 - Good. 232 out of 1570 reviews" "
Rating 6 - Okay. 279 out of 1570 reviews" "
Rating 4 - Poor. 253 out of 1570 reviews" "
Rating 2 - Terrible. 374 out of 1570 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Cheryl

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
MOLD PROBLEM and NO AC in all rooms. They put us in 3 different rooms but they all have the same problem. We ended up leaving the hotel at midnight due to severe eye and skin allergy from the mold.

4/10 Poor

ROBERT, Redwood Shores

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Typically Embassy Suites is higher end place. This one is worn out. the parking lot was occupied by gardeners trucks and roped off. The smell of the lobby and the room was musty and dank. All the funiture in the lobby and room was outdated and worn to threads, the room lighting was dark and old style lamps. The room phone was out of order. The shower curtain was torn and hanging by pieces. The front desk only 1 person was so over loaded, with phones ringing and a line at all times of day. She would answer the phone and say please hold over and over. The calls and line were guests who were having problems in rooms. They take a $200 deposit credit charge even for a long time Hilton Honors person. To top it off there is no air conditioning. Desk person said something about a water cooler shut down, but the room thermostate only has a Heat setting, no cooling setting, ie. no AC in Southern California.... very bad sweaty night, never going back.

4/10 Poor

CHRISTOPHER, EL DORADO HILLS

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Breakfast was good; however, coffee was not available after breakfast hours. The pool, fitness area and lobby were nice, and the in-room safe was useful. The black-out curtains were good; however, the room smelled very moldy and felt humid like a sauna. The phone did not work. Housekeeping left the room door ajar (it was open when we returned late in the evening after being out all day). Ice machine did not work on our floor. Elevators on one end of the lobby were not working. Had to get a “do not disturb” door hanger from the front desk (did not see any of these on other doors so assume they were not provided unless requested). One of the electrical outlets did not have a cover on it. Our van actually got hit overnight in the paid parking lot area and had a huge dent in the bumper. Not the best experience overall for the price and we travel quite a lot so feel comfortable with our evaluation. It is likely there are better choices.

4/10 Poor

William

Stayed 2 nights in Oct 2024

2/10 Terrible

Prasad

Disliked: Staff & service, amenities
I was trying to get a cup of coffee around 9:15 am. They mentioned the buffet was closed. I requested a cup of coffee and though they have it in the pot, I wasn’t allowed to take. Instead they said I can brew it in the room or goto the gas station next door. I can understand not allowing breakfast, but it was strange not allowing me to having a cup of coffee. Also, the staff member was rude in her responses.
Stayed 1 night in Oct 2024

2/10 Terrible

Hanan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I write something good about this horrible hotel, the front desk her name MONIGUE she’s so nice and helpful. Let’s talk about the hotel. Dirty, bathroom is nasty, The room smells so bad. I will never come back or recommended to somebody.
Stayed 2 nights in Oct 2024

6/10 Okay

Marla

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stuffy Room
The room smelled really stuffy. I couldn’t adjust the thermostat and it was freezing in the room.
Stayed 1 night in Oct 2024

10/10 Excellent

Damian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

William

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is a VERY TIRED property that has not been kept up. I have never stayed in this level Hilton brand in such poor condition. Would not stay there again unless there is a full remodel inside.

8/10 Good

timothy

Travelled with family
Liked: Cleanliness, staff & service
Good stay, so close to being great!
Overall, it was good but not great. The room AC/Heater wasn't working properly. The thermostat wasn't working so the room wasn't at desired temperature. The sofa bed mattress needs replacing. The springs were about to burst through which was awful to lie on. On the 2nd night, I decided to just sleep on the couch without pulling out the bed. The Breakfast was good with made-to-ordered eggs. The Staff was friendly.
Stayed 3 nights in Oct 2024

10/10 Excellent

D

Very nice property
Stayed 1 night in Oct 2024

2/10 Terrible

Daniel A

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Moldy, mildew smell. Tears in my couch. Shower smelled like horrendous. I slept with the balcony door open to off set the mold and mildew smell. Every surface is very worn and very scratch. Complete embarrassment of an Embassy Hotel location. I love embassy suites I stay at then almost exclusively when I travel. This one by far is the worst in the entire chain. I asked for a fan and was told it was on the way and it never came lol. Save ur money PLEASE check for another hotel even the beds felt damp. Nothing about this location is luxurious.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arriving at the hotel there was a big line of folks checking in and only 1 person available to check in, so the check in process was horrible, took about 30 minutes to check in. When I finally got the keys to the room, one key did not work, and the restroom did not have toilet paper.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marcela

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Marianne

Stayed 2 nights in Oct 2024

6/10 Okay

Brianna

Disliked: Staff & service
Stayed 5 nights in Oct 2024

8/10 Good

randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get to and was ok but they need to keep the trash cans dump when they are over fill in public ates
Stayed 1 night in Oct 2024

8/10 Good

Roen

Stayed 2 nights in Sep 2024

4/10 Poor

Nick

Stayed 2 nights in Sep 2024

4/10 Poor

Julia

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Alejandra

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

2/10 Terrible

Madhu

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was in terrible condition. Tub spout has black stain on it which looked like mold. The tub was old and desolate including bathroon door rusted and worn out. Shower head tons of gray deposits( hard water) and the room balcony had Beer bottle with Cigarette buttes everywhere . Room curtain had large stains on it. Overal it was weird. We called the front desk and they gave us another room, it was musty smelling and bathroom was not great either had dust sticking out of the exhaust light whcih was almsot hitting our face when entering the bathroom as the the ceiling was very low. I called front desk and asked to change the room and finally got a room which was okay...similar type though. Lot of noise like hell. The breakfast was okay, they close quickly. Happy hour- very boring. Serioulsy, they shouldnt even have those. Overall very disappointed for $200 hotel . Not worth it. Stay away from it. The building looks old and desolate. The hot tub is broken , Pool old and gym looks like it is from another era. I am sorry to give such a horrible review, it felt like we were staying in an 2nd world war era hotel.
Stayed 1 night in Oct 2024

6/10 Okay

Nicole

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Home away from home
Checking in webt fast & smooth. When I got to my room, I immediately knew that the A/C wasn't working. Maintenence guy came & looked & said that the A/C was working. I had to literally take a chair,stand on it w/ a piece of paper to show the guy that no air was blowing out of it. Not to mention the temperature kept rising from 71 to 79. I paid for a balcony room (cost extra), switched room. Desk guy said I'm going to switch you to a better room that cost more but won't charge you the extra. He said that the room also had the exact same balcony style as my original room. Transferred my belongings & my service animal to the other room to only find out that its a handicap room. The door didn't open when you pushed the handle down & try & keep these other people's dog from attacking my dog. Finally got the door to open by pushing thr handle up. Yes, the room was bigger but the extra money I spent for the balcony isnt what I got in this room. So extremely disappointed. I was going to a concert & didnt have time to change rooms AGAIN, as it literally took me 28 minutes to get into this room. If they're charging people that's handicapped extra for a handicap room they should be ashamed of themselves & giving a room to NON HANDICAP person is unacceptable. But overall the breakfast was great, the room was clean & will continue to recommend Embassy Suites.
Stayed 1 night in Oct 2024

2/10 Terrible

Desharnae

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The property is dated and dirty.. ridden with mold and the carpets are saturated with an awful smell. Stefan did his best. But unfortunately this was the absolute WORST Experience I’ve ever had at the embassy suites.
Stayed 1 night in Oct 2024