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Express Inn

2.5 star property
Hotel near South Coast Plaza in Santa Ana

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Photo gallery for Express Inn

Studio Suite, 1 King Bed
Gym
Studio, 2 Queen Beds, Non Smoking, Corner | Living area

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2720 Hotel Terrace Drive, Santa Ana, CA, 92705
  • South Coast Plaza
    ‪5 min drive‬
  • Segerstrom Center for the Arts
    ‪5 min drive‬
  • Santa Ana Zoo
    ‪5 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪4 min drive‬

Room options

Standard Room

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Santa Ana

Close to airport.You'll find Orange County Museum of Art and Santa Ana Zoo within 3 miles (5 km) of this hotel. Segerstrom Center for the Arts and South Coast Plaza are also within 3 miles (5 km).

What's nearby

  • South Coast Plaza - 5 min drive - 4.9 km
  • Segerstrom Center for the Arts - 5 min drive - 5.2 km
  • Santa Ana Zoo - 5 min drive - 4.4 km
  • Old Orange County Courthouse - 6 min drive - 6.3 km
  • The Observatory - 7 min drive - 6.9 km

Getting around

  • Tustin Station - 12 min drive
  • John Wayne Airport (SNA) - 4 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Pumper Pickle - ‬16 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Del Taco - ‬20 min walk
  • ‪Del Taco - ‬6 min walk

About this property

Express Inn

Hotel near South Coast Plaza in Santa Ana
Express Inn offers its guests an outdoor pool, a hot tub, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 398 square feet (37 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at Express Inn. Limited free parking is available on a first-come, first-served basis.

This Santa Ana hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 4 levels
  • 398 sq ft of conference space
  • 37 sq m of conference space
  • Built in 1992
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Express Inn offers 121 accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. 35-inch LCD televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Korean, Spanish

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Property amenity

MainStay Suites John Wayne Airport by Choice Hotels

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  • Hot tub
  • Breakfast included
  • Free airport shuttle
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CA $158 total
includes taxes & fees
May 28 - May 29
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 35-inch LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Ana/Orange
Hampton Inn Ana/Orange Hotel
Hampton Inn Ana/Orange Hotel Santa County Airport
Hampton Inn Santa Ana/Orange County Airport
Hampton Inn Santa Ana/Orange County Airport Hotel
Hampton Inn Ana/Orange County Airport Hotel
Hampton Inn Ana/Orange County Airport
Santa Ana Hampton Inn
Hampton Inn Santa Ana
Hampton Inn And Suites Santa Ana/Orange County Airport
Hampton Inn & Suites Santa Ana/Orange County Airport CA
Hampton Inn Santa Anna/Orange County Airport Hotel
Hampton Inn Anna/Orange County Airport Hotel
Hampton Inn Santa Anna/Orange County Airport
Hampton Inn Anna/Orange County Airport
Hampton Inn Suites Santa Ana/Orange County Airport

Express Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 377 out of 1001 reviews
Rating 8 - Good. 211 out of 1001 reviews
Rating 6 - Okay. 151 out of 1001 reviews
Rating 4 - Poor. 128 out of 1001 reviews
Rating 2 - Terrible. 134 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Cecilia

Travelled with partner
Liked: Staff & service
The shampoo and conditioner, body shower lotion and soaps dispenser were all empty. The door from the bedroom would not close.
Stayed 1 night in Feb 2025

10/10 Excellent

Marsha, covina

Stayed 1 night in Feb 2025

10/10 Excellent

Junbang

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The room is very large, but the facility is a little bit old. And seems not clean near corners.
Stayed 8 nights in Feb 2025

10/10 Excellent

Ronold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was good for the price. Nothing fancy, but decent.
Stayed 1 night in Feb 2025

2/10 Terrible

Ashley

Liked: Cleanliness
Disliked: Staff & service
Manager William did a terrible job at customer service. There was confusion between expedia and this hotel about my reservation. I paid for 3 nights and they showed only 2. I had to call expedia twice to remedy the situation which should have been the hotels job. Then your front desk staff hang up on expedia and then leave us on hold 40 minutes. I had to walk to front desk and ask William to pick up the phone while another employee was just standing there. I was given the wrong room. And then still checked out after 2 nights. My husband showed up 3rd day and asked for a new key to room. No one asked for his nsme or id. Good he wasn't there to kill me as no security check done. Just handed him a room key. No one apologized for any of this inconvenience. I will never stay at this terrible place again
Stayed 3 nights in Feb 2025

8/10 Good

Agustin Zaragoza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the family
Stayed 1 night in Feb 2025

6/10 Okay

Maribel

Travelled with family
Stayed 2 nights in Jan 2025

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Jan 2025

2/10 Terrible

Alisya

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Amanda

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was challenging but overall experience was great
Stayed 2 nights in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awsome place to stay

Great experience, Would stay there again
Stayed 1 night in Jan 2025

10/10 Excellent

Rajvir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jesus

Stayed 1 night in Jan 2025

10/10 Excellent

Argelia

Stayed 1 night in Dec 2024

2/10 Terrible

monica

Terrible
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and clean. Parking fee is a ripoff.

A very clean and comfortable place surrounded by other nice hotels. The room itself was big, clean and nice. The included breakfast was very good. Just be mindful, they charge $20 extra for parking that is not so evident when booking through Hotels.com, especially since the Hotels.com website said all taxes and fees are included. Hence I gave this a 4 star rating instead of a 5 star.
Stayed 1 night in Dec 2024

10/10 Excellent

haileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Anna Luna

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms
Stayed 1 night in Jan 2025

2/10 Terrible

Mujeebur R.

Stayed 2 nights in Dec 2024

8/10 Good

Myosotis

Travelled with family
Liked: Staff & service, room comfort
Nice stay.
Stayed 8 nights in Dec 2024

4/10 Poor

Jenna Marie

Travelled with family
Disliked: Staff & service
The service was horrible. We were out of shampoo the day we got there. We told the cleaning staff and it never got changed. We also told them we needed lotion and the final gave us lotion on the last day. The breakfast wasn’t great. The potatoes never tasted like they were cooked and the options for other things was very limited. They ran out of flavored coffee creamer, which sucked! The people above us were so loud that it sounded like they were coming through the ceiling. I complained multiple times and it didn’t seem to stop the people above us. We were given the option to change rooms the day before we checked out, but it didn’t seem worth it by that time. I don’t think we will ever stay there again. The front desk staff was very friendly though.
Stayed 6 nights in Dec 2024

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will recommend

The location feels safe with a lot of choices for restaurants. Staff are friendly and nice. Not a lot of parking space in the hotel but have a pass to park at the adjacent hotel.
Stayed 3 nights in Dec 2024

8/10 Good

chalice

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Dec 2024

4/10 Poor

Najat

Stayed 2 nights in Dec 2024