Tolteka Plaza

3.5 star property
3.5-star guestrooms with free WiFi

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tolteka Plaza

Outdoor pool
Interior entrance
Single Room, 1 Double Bed
Exterior
Combined shower/tub, towels

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
Carretera Internacional y, Av Independencia Sur Km 62, Santa Ana, SA
  • Metrocentro Santa Ana
    13 min walk
  • Escuela de Artes
    3 min drive
  • Oscar Alberto Quiteno Municipal Stadium
    3 min drive

Room options

Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Santa Ana

In shopping district.You'll find Metrocentro Santa Ana and Oscar Alberto Quiteno Municipal Stadium within 2 miles (3 km) of this hotel. Escuela de Artes and Museum of Human Anatomy are also within 3 miles (5 km).

What's nearby

  • Metrocentro Santa Ana - 13 min walk - 1.1 km
  • Santa Ana City Hall - 3 min drive - 3.2 km
  • Oscar Alberto Quiteno Municipal Stadium - 3 min drive - 3.0 km
  • Cathedral of Santa Ana - 4 min drive - 3.4 km
  • Colonia Gerardo Barrios Community Center - 5 min drive - 4.6 km

Getting around

  • El Salvador Intl. Airport (SAL) - 96 min drive

Restaurants

  • ‪Pizza Hut - ‬12 min walk
  • ‪Feria Ganadera - ‬5 min drive
  • ‪Osom Coffee Shop - ‬4 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Ban-Ban - ‬14 min walk

About this property

Tolteka Plaza

3.5-star guestrooms with free WiFi
There's a restaurant on site. WiFi is free in public spaces. The business-friendly Tolteka Plaza also features an outdoor pool, a garden, and coffee/tea in a common area. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Santa Ana hotel.

  • 50 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1998
  • Conference center
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Garden
  • Smoking in designated areas
  • Dining venue
Tolteka Plaza offers 50 accommodations with air conditioning. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Santa Ana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 1 restaurant
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Private bathroom
  • Shower/tub combination
  • Towels

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tolteka Plaza

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Pool access available from 10 AM to 9 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Tolteka
Tolteka Plaza
Tolteka Plaza Hotel
Tolteka Plaza Hotel Santa Ana
Tolteka Plaza Santa Ana
Tolteka Plaza Hotel
Tolteka Plaza Santa Ana
Tolteka Plaza Hotel Santa Ana

Tolteka Plaza Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 66 out of 168 reviews" "
Rating 8 - Good. 43 out of 168 reviews" "
Rating 6 - Okay. 37 out of 168 reviews" "
Rating 4 - Poor. 13 out of 168 reviews" "
Rating 2 - Terrible. 9 out of 168 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

RAUL

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
I like the breakfast in the mornings and the pool don't like that i don't have a refrigerator in my room and to open the door we have a lots of problems everytime
Stayed 2 nights in Aug 2024

4/10 Poor

Adelso

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Easy access security guy very friendly Room condition poor,shower drain was clogged ,inside door lock is broken
Stayed 1 night in Aug 2024

10/10 Excellent

Karla, Las Vegas

Travelled with partner
Liked: Amenities
There was a lot of trash on the side of the property, that was the view from my room.
Stayed 1 night in Jul 2024

6/10 Okay

Arantzazu

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
No estuvo del todo mal, pero no sería mi opción para quedarme nuevamente.
Stayed 1 night in Jul 2024

2/10 Terrible

Dora M.

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Susana

Liked: Cleanliness
Stayed 2 nights in Jul 2024

6/10 Okay

Guillermo

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Goog parcking staff ,great Clining staff
Stayed 4 nights in Jul 2024

10/10 Excellent

Jackeline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jun 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service
Nice location, safe, good breakfast. Condition of the property - while clean, appeared very worn.
Stayed 2 nights in Jun 2024

8/10 Good

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Room didn't have microwave, and iron Didn't have access to more than 1 channel
Stayed 8 nights in May 2024

8/10 Good

Ricardo doroteo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is close to a main road. It gets a little noisy in the morning time...
Stayed 8 nights in May 2024

4/10 Poor

Kevin, Eagle

Travelled with family
Disliked: Cleanliness, staff & service
The property was poorly managed starting with check-in. They did not have my Expedia prepaid reservation. Speedia reservations had to call them and this process took about an hour. The next problem was they didn't give us the room with two beds and we has purchased and we had to go through this all over again. The beds had a single sheet with no blanket which left us very cold and they claimed not to have any blankets to give to us. On top of this the room was very dirty.
Stayed 2 nights in May 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
The food needs to improve. Needs to provide more variety. The hotel needs more fixing up.
Stayed 1 night in May 2024

6/10 Okay

Susan

Liked: Staff & service
This property needs a lot of fixing up.
Stayed 2 nights in May 2024

6/10 Okay

Oscar

Liked: Room comfort
Stayed 4 nights in May 2024

10/10 Excellent

BLANCA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy buen lugar lo recomiendo muy accesible si regreso me gustaria bolver a hospedarme alli
Stayed 3 nights in Mar 2024

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean, accessible to dine in for all meals, the breakfast was included for the entire stay. The staff was very helpful, a guard was in the premises 24 hrs providing a safe environment. I would definitely stay here again and recommend it to anyone looking for a quiet and affordable place.
Stayed 7 nights in Apr 2024

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2024

10/10 Excellent

Victor

Liked: Cleanliness, amenities
Ok
Stayed 1 night in Apr 2024

8/10 Good

Walberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Walberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was a nice hotel, the inside was very relaxing. the pool was nice and clean. Breakfast was really good. Nice room but when we got inside the room it was hot and smelly. The A/C was off. The bath room was ok except the bath tub, it kind of dirty, it had some black stuff line rat poop. We just wiped out. The next day when room service came they left it clean but the on the third day it was full of the sane black stuff. I took pictures and meant to show them to receptionist but I forgot. Another one is the shower head. They need to changed it. Other than that, all employees were nice. One Advice, if you try to check in before the checking time you be ready to pay $25.00.
Stayed 4 nights in Apr 2024

6/10 Okay

Juan

Travelled with family
Disliked: Amenities, property conditions & facilities
The place has limited services
Stayed 1 night in Apr 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The hotel and restaurant were great. Room was comfortable and spacious. Pool was wonderful. Breakfast was very good. Would definitely stay here again and recommend this hotel.
Stayed 2 nights in Mar 2024

4/10 Poor

Cynthia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The first room that was got was not ready and then we had to ask for another blanket. We had to ask for our breakfast twice and just overall I would not stay here again. The girl at the front desk charged us for breakfast, when it was supposed to be included in our packet. Not very good customer service and just terrible.
Stayed 5 nights in Mar 2024