I give only 4 in some areas, because I use the pool this time, and I must say that the cleanliness of it need to improve, as well as the restroom area, the room that we get it was ok, but the last time was much better, we usually get the third or second floor, this time we get the lower level, and to be honest I didn’t like it that much because of the noise that we had coming from the room on the top, but to be honest I think they do a good job with the service of the hotel.