Holiday Inn Express Hotel & Suites Santa Cruz by IHG

2.5 star property
Hotel near Santa Cruz Beach Boardwalk in Santa Cruz

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Terrace/patio
Desk, blackout drapes, iron/ironing board, cribs/infant beds
Exterior
Lobby
Studio Suite, 2 Queen Beds | Living area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1410 Ocean Street, Santa Cruz, CA, 95060
  • Ocean Street
    ‪1 min walk‬
  • Santa Cruz Wharf
    ‪3 min drive‬
  • Santa Cruz Beach Boardwalk
    ‪4 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪40 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Mobility Accessible (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

Single Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Santa Cruz

Westside Santa Cruz stay.Your stay at this Westside Santa Cruz hotel places you within 3 miles (5 km) of Santa Cruz Beach Boardwalk and Monterey Bay. Also, Ocean Street is within half a mile (1 km) and Pacific Avenue is within 2 miles (3 km).

What's nearby

  • Ocean Street - 1 min walk - 0.1 km
  • Pacific Avenue - 13 min walk - 1.2 km
  • Santa Cruz Wharf - 3 min drive - 3.1 km
  • Santa Cruz Beach Boardwalk - 4 min drive - 3.6 km
  • Mystery Spot - 7 min drive - 5.1 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 40 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Mariannes Ice Cream - ‬3 min walk
  • ‪Jack in the Box - ‬9 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Taqueria Los Pericos - ‬12 min walk

About this property

Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Hotel near Santa Cruz Beach Boardwalk in Santa Cruz
Holiday Inn Express Hotel & Suites Santa Cruz by IHG offers its guests a sauna and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Santa Cruz by IHG. For a fee, parking is available.

This Santa Cruz hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 3 levels
  • Built in 2009
  • Full breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Computer for guest use
  • Elevator
  • No smoking on site
  • Water dispenser
Holiday Inn Express Hotel & Suites Santa Cruz by IHG offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and change of towels can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Sauna
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 18 2025 to December 31 2025 (dates subject to change):
  • Business center
  • Meeting facilities
  • Sauna
The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool
The property will be renovating from January 2 2025 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are available for USD 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 10 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 7:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Santa Cruz
Holiday Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz by IHG

Holiday Inn Express Hotel & Suites Santa Cruz by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 558 out of 1041 reviews
Rating 8 - Good. 248 out of 1041 reviews
Rating 6 - Okay. 117 out of 1041 reviews
Rating 4 - Poor. 56 out of 1041 reviews
Rating 2 - Terrible. 62 out of 1041 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
In the middle of a remodel. But was clean and quiet.
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk staff was amazing !
Stayed 1 night in Jan 2025

6/10 Okay

Pepe

Stayed 3 nights in Jan 2025

8/10 Good

Lixing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What I liked the most is room cleanness. However, the room was noisy at night. Secondary, the front desk people do not want to do extra work. For example, they are very good at check in and out process. Unfortunately, the answer is "I don't know", when questions are beyond the work coverage.
Stayed 1 night in Jan 2025

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon entry, I was greeted by three people, which is absolutely amazing. The staff is so friendly and kind and they reminded me about breakfast in the morning when I was checking in for my room the day before I love that I was able to contact the front desk at any time. The staff is absolutely amazing. The hotel is beautiful and clean. I will most likely stay here again and recommend my friends to come here.
Stayed 1 night in Jan 2025

8/10 Good

MOHAMMAD

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Well worth the money. Breakfast was above average for a hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Travelled with family
The only thing is I we excited to swim and was not able to.
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1favorite

Stayed 5 nights in Jan 2025

6/10 Okay

Silvia

Stayed 1 night in Jan 2025

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
The building is clean and well maintained. Service competent and polite. Room was quiet, bed comfortable, showers hot, heater worked great- no reason to complain at all. Convenient access to major highways, restaurants, fuel but you don't hear the highway or the road. Parking area is well lit and has security cameras- 24/7 staff which is nice. I'd stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Shihee

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The room was clean and quiet.
Stayed 1 night in Jan 2025

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the staff was beyond excellent, but my sister noticed that there seemed to be homeless in the lobby when we were checking in.
Stayed 1 night in Jan 2025

8/10 Good

David, Sacramento

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great price for what we got
Stayed 1 night in Jan 2025

10/10 Excellent

Jose roman

Stayed 1 night in Jan 2025

8/10 Good

Stephanie E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roomlook

Stayed 4 nights in Jan 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a quiet very well run hotel. We’ll stay there again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Elaheh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very poor quality, with no labels to indicate what the food was. The furnishings, like the curtains and bed, were old, worn-out, and looked dirty.
Stayed 1 night in Jan 2025

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 2 nights in Jan 2025

10/10 Excellent

Sonny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
location and cleaness
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Good place. Staff was great
Stayed 2 nights in Dec 2024