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Hotel Canciller

3.5 star property
3.5-star hotel perfect for exploring Santa Cruz

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Photo gallery for Hotel Canciller

Outdoor pool
Standard Triple Room | Living area
Food and drink
Premium bedding, minibar, in-room safe, desk
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Parking included

Explore the area

Map
Calle Ayacucho No. 220, Casco Viejo, Santa Cruz
  • San Lorenzo Cathedral
    ‪5 min walk‬
  • Plaza 24 de Septiembre
    ‪6 min walk‬
  • Franco Aleman Cultural Center
    ‪6 min walk‬
  • Santa Cruz (SRZ-El Trompillo)
    ‪10 min drive‬

Room options

View all photos for Standard Double Room Single Use, Non Smoking, Garden View

Standard Double Room Single Use, Non Smoking, Garden View

Standard Double Room Single Use, Non Smoking, Garden View

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Terrace/patio

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Apartment, Multiple Beds

Premium bedding, minibar, in-room safe, desk

Standard Apartment, Multiple Beds

  • 23 sq m
  • Sleeps 5
  • 2 Double Beds and 3 Twin Beds

View all photos for Junior Suite (single use)

Premium bedding, minibar, in-room safe, desk

Junior Suite (single use)

  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Suite, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

  • 18 sq m
  • Sleeps 2
  • 2 Double Beds

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About the area

Santa Cruz

City center stay.You'll be steps from Guarani Nandereko Nomai Art and Culture Center and a 5-minute walk from San Lorenzo Cathedral. Plaza 24 de Septiembre and Franco Aleman Cultural Center are also within half a mile (1 km).

What's nearby

  • San Lorenzo Cathedral - 5 min walk
  • Plaza 24 de Septiembre - 6 min walk
  • Ramon Tahuichi Aguilera Stadium - 3 min drive
  • Santa Cruz Zoo - 6 min drive
  • Ventura Mall - 7 min drive

Getting around

  • Santa Cruz de la Sierra Station - 11 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 28 min drive

Restaurants

  • ‪Pollos El Solar - ‬7 min walk
  • ‪La Barca - ‬4 min walk
  • ‪Marguerita Pizza - ‬5 min walk
  • ‪Il-Borgo - ‬6 min walk
  • ‪Dumbo - ‬2 min walk

About this property

Hotel Canciller

3.5-star hotel perfect for exploring Santa Cruz
Hotel Canciller offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and a meeting room are available. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Canciller. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Santa Cruz hotel.

  • 42 guestrooms or units
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Canciller offers 42 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate dining areas. Beds feature premium bedding. 44-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Portuguese, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 6-7 for adults and USD 4-5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 44-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Dining room
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Canciller

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 6 to 7 for adults, and USD 4 to 5 for children
  • Airport shuttle fee: USD 14.00 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

El Canciller Hotel SANTA CRUZ DE LA SIERRA
El Canciller SANTA CRUZ DE LA SIERRA
Hotel Canciller Santa Cruz
Canciller Santa Cruz
Canciller Hotel Santa Cruz
Hotel Canciller Hotel
Hotel Canciller Santa Cruz
Hotel Canciller Hotel Santa Cruz

Hotel Canciller Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 21 reviews
Rating 8 - Good. 5 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 2 out of 21 reviews
Rating 2 - Terrible. 3 out of 21 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and the small gym with treadmill, weights, and other equipment was a really nice treat. We had a change of plans and needed our room for one less day than we thought and they were extremely helpful and accommodating. Staff were all incredibly helpful and friendly. They also let us store our bags for almost 24 hours. The only negative was that the room we booked was not ready so they downgraded us to a different one, it was still fine but not what we had been promised on the web booking.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was amazing. Right at the heart of the old town. Walkable to the main plaza, and many shops/restaurants around. The hotel was spacious, and the room had lots of space, too. I was given a room facing the street. It was interesting to be able to watch the people, but it was extremely loud (because it was Christmas). Should seek a room in the back if you prefer tranquility.
Stayed 1 night in Dec 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, very good service, big rooms
I visited a friend in Bolivia and decided to also go to Santa Cruz. It is a nice city, flat, nice weather too. I did enjoy the city for a few days.
Stayed 3 nights in Oct 2018

8/10 Good

paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel for the $$
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived at 3am and they were quick to check me in. Very helpful in helping me obtain a ride to Samaipata The furniture is a bit out dated but location is great. Good breakfast.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really comfortable stay,friendly staff,excellet meal.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Area of Santa Cruz.
Great Area of Santa Cruz. 15 minutes from the airport, close to local restaurants and lifestyle. Very nice hotel!
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ナイスな場所にあり、英語話せるスタもいて最高
Stayed 1 night in Jan 2020

2/10 Terrible

Alvaro

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pesimo servicio Ofrecen parqueo llegado el momento no tienen disponibilodad. Ofrecen desayuno gratis una vez que te sirves el desayuno te cobran extra sin informarte el momento de hacer el check inn. Al ingresar al hotel no tuve agua fria 2 horas.
Stayed 1 night in Jan 2020

10/10 Excellent

Jhonny Alonzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención y ubicación
El personal muy atento y amable. Excelente ubicación a dos cuadras de la plaza principal. Las camas bastante cómodas. La habitación amplia y muy bien iluminada.
Stayed 5 nights in Dec 2019

8/10 Good

Iury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención excelente de las personas a cargo de los distintos sectores del hotel
Stayed 4 nights in Jul 2019

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is super friendly
Stayed 2 nights in Jul 2019

6/10 Okay

David

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2019

10/10 Excellent

ari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
確か103号室。シャワーが、ほとんど出ないので、部屋を替えてもらいたいと伝えたがダメでした。私の友人がキャンセルしたから空き部屋があるはずなのに。他の友人の部屋は、はあす
Stayed 3 nights in Nov 2018

4/10 Poor

Tom, 日本

Disliked: Cleanliness, property conditions & facilities, room comfort
スタッフは、若い人だが皆丁寧であった。水周りのトラブル(床からの水漏れ)は少し残念でした。朝食が、質素だった。スタッフが、オーダー後に焼いてくれるオムレットが、カリッカリの卵焼きなのが私には快適でした。南米では当たり前かと思いますがペーパーを流さない習慣は滞在3日目にようやくなれました。
Stayed 3 nights in Nov 2018

6/10 Okay

rinsey, 日本

Liked: Cleanliness
4つ星ホテルなのに、フロントでさえも英語が通じないことで困りました。部屋はチキトス地方へ行く前後に宿泊し、予約は2泊とも同じ条件の部屋のはずでしたが違っていました。特に最初に宿泊した時には、予約したランクの部屋をホテルのほうで把握していなく、予約票を見せて部屋を交換してもらいました。 Ｗｉ-Ｆｉは部屋ではつながりにくく、ロビーでの作業になりました。 チェックアウトする日の前日にタクシーの予約をお願いしておきましたが、予約はできていませんでした。 設備は全体はきれいなホテルです。
Stayed 1 night in Jan 2018