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Radisson Hotel Santa Cruz

5.0 star property
5-star luxury hotel near Ventura Mall, connected to a shopping center

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Photo gallery for Radisson Hotel Santa Cruz

Outdoor pool
Interior
Lobby
Lobby
1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking included
  • Room service
  • Gym

Explore the area

Map
Avenida Segunda 4, Santa Cruz
  • Ventura Mall
    ‪4 min drive‬
  • Santa Cruz Zoo
    ‪7 min drive‬
  • Guembe Biocenter
    ‪7 min drive‬
  • Santa Cruz (SRZ-El Trompillo)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room, 1 King Bed, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room, 2 Single Beds, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Executive Suite, 1 King Bed, Non Smoking

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room, 2 Double Beds, Non Smoking

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Executive Room, 1 King Bed, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Executive Room, 2 Single Beds, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Executive Room, 2 Double Beds, Non Smoking

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Studio Suite, 1 King Bed, Non Smoking

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Executive Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio Suite, 1 King Bed, Non Smoking

Premium Studio Suite, 1 King Bed, Non Smoking

Premium Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking, City View

Presidential Suite, 1 King Bed, Non Smoking, City View

Presidential Suite, 1 King Bed, Non Smoking, City View

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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  • Parking included
  • Free WiFi
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About the area

Santa Cruz

Close to airport.Within 3 miles (5 km) of this Santa Cruz hotel, you'll find Ventura Mall and Santa Cruz Zoo. Guembe Biocenter and Municipal Library are also within 6 miles (10 km).

What's nearby

  • Ventura Mall - 4 min drive
  • Santa Cruz Zoo - 7 min drive
  • Guembe Biocenter - 7 min drive
  • Ethno-folkloric Museum - 9 min drive
  • Plaza 24 de Septiembre - 11 min drive

Getting around

  • Santa Cruz de la Sierra Station - 22 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 30 min drive

Restaurants

  • ‪Casa del Camba - ‬13 min walk
  • ‪Serafina - ‬4 min drive
  • ‪Hard Rock Cafe Santa Cruz - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Vaca Morena - ‬5 min drive

About this property

Radisson Hotel Santa Cruz

5-star luxury hotel near Ventura Mall, connected to a shopping center
Radisson Hotel Santa Cruz offers its guests a golf course, an outdoor pool, and a hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily.

A 24-hour business center and meeting rooms are available. A 24-hour fitness center, a sauna, and a rooftop terrace are also featured at the luxury Radisson Hotel Santa Cruz. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) and a shopping center shuttle are available for a fee. Free valet parking is available.

This 5-star Santa Cruz hotel is smoke free.

  • 1 building
  • 210 guestrooms or units
  • 9 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2016
  • Manager's reception (free)
  • Deli
  • Supervised kid's activities (free)
  • Terrace on the roof
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue
Radisson Hotel Santa Cruz offers 210 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished. Tempur-Pedic beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Free supervised childcare
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Shopping center shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Access to nearby health club
  • Golf course
  • Golf driving range
  • Outdoor pool
  • Sauna
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 60 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: USD 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Radisson Santa Cruz
Radisson Santa Cruz Santa Cruz
Radisson Hotel Santa Cruz Hotel
Radisson Hotel Santa Cruz Santa Cruz
Radisson Hotel Santa Cruz Hotel Santa Cruz

Radisson Hotel Santa Cruz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 148 out of 233 reviews
Rating 8 - Good. 48 out of 233 reviews
Rating 6 - Okay. 14 out of 233 reviews
Rating 4 - Poor. 12 out of 233 reviews
Rating 2 - Terrible. 11 out of 233 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

9.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True to Raddison Brand.
Beautiful property. Very nice pool area . Good choice of food selection. Spacious room - abundant TV channels portions. Airport shuttle made it convenient too. Freindly staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Juan

Perfeccion
Stayed 1 night in Jul 2023

4/10 Poor

Esteban

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No towels. Air conditioning off. Bad Service
Stayed 1 night in Jul 2023

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, easy check in and out and the restaurant food was amazing specially the sushi.
Stayed 1 night in Apr 2023

4/10 Poor

Abe

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It was dirty in our room, especially the floor was filthy. The service at the bar was very poor and very slow!!! There was no service at the spa and the swimming pool. The hot tub by the pool was out of service.
Stayed 1 night in Apr 2023

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Not acceptable that the bar closes early or 1 towel for a twin room. Slow check in. Worst of all, air conditioning not working below 26 C
Stayed 2 nights in Apr 2023

2/10 Terrible

Tania

Stayed 4 nights in Apr 2023

10/10 Excellent

JAIME, dorado

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno en general
Stayed 3 nights in Mar 2023

10/10 Excellent

Oliver

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple Amazing !
Stayed 2 nights in Mar 2023

8/10 Good

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

John

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Check in had problems with copying passports incorrect. Very slow. We got 3 rooms, all with no towels or bath mats. All rooms only have 1 small bottle of water even though they have a tea/coffee machine and we should have 2 standard size for 2 people (king size bed) to drink at night and make coffee in the morning and tea at night. Also only one shampoo, one conditioner and one cream. In addition peeling paint on the wall beside the bed near the floor. When asked for towels I received to bath. No face, no hand or bath mat. In summary, unacceptable.
Stayed 1 night in Jan 2023

2/10 Terrible

Christiaan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I would not recommend this hotel, we just had to stay one night and definitely not a 5 star hotel. Hotel is old, not well maintained. Airco in room was not working properly. And never stay with new years if you want to sleep, a loud party till 6 without telling upfront is not proper (was pretty good music if you went to that party...) After staying many nights at Los Tajibos this was very disappointing and not recommended, also location is off compared to other hotels.

10/10 Excellent

huascar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The great staff
Stayed 6 nights in Nov 2022

4/10 Poor

Miguel

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 2 nights in Oct 2022

10/10 Excellent

Santiago

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vey nice property, excellent breakfast, steam bath excellent, nice pool, and balcony
Stayed 1 night in Aug 2022

6/10 Okay

Sergio

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice location. Heavy traffic in the mornings to go to the city. Schedule a 30 min delay due to traffic. I tried to reach out to the hotel to schedule the pick-up from the airport, but no one replied.
Stayed 4 nights in Aug 2022

10/10 Excellent

Claudia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience! Great place to stay!
Stayed 2 nights in Jul 2022

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and helpful and the hotel was generally pleasing . However more attention could be given to the pool area - service, (towel availability, drinks) and the hot tub was empty.
Stayed 2 nights in May 2022

2/10 Terrible

Rene

Business traveller
Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2022

10/10 Excellent

Gonzalo Javier

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente estadía, canas cómoda, habitaciones limpias, deliciosa comida.
Stayed 2 nights in Dec 2021

10/10 Excellent

Alvaro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly
Stayed 1 night in Dec 2021

10/10 Excellent

Jorge

Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Friendly staff! Thumbs up!!
Stayed 1 night in Jul 2021