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Senses Centro

3.5 star property
Hotel in Santa Cruz with a fitness center and a 24-hour front desk

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Photo gallery for Senses Centro

Porch
Outdoor pool
Exterior
Standard Suite, 1 Bedroom
Breakfast area

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Room service
  • Parking included
  • Housekeeping

Explore the area

Map
Calle Sucre #5, Santa Cruz, Santa Cruz
  • San Lorenzo Cathedral
    ‪1 min walk‬
  • Franco Aleman Cultural Center
    ‪1 min walk‬
  • Sacred Art Museum
    ‪1 min walk‬
  • Santa Cruz (SRZ-El Trompillo)
    ‪9 min drive‬

Room options

View all photos for Standard Suite, 1 Bedroom

Standard Suite, 1 Bedroom

Standard Suite, 1 Bedroom

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About the area

Santa Cruz

In Santa Cruz .Steps from the hotel, you'll find Franco Aleman Cultural Center and San Lorenzo Cathedral. Sacred Art Museum and Plaza 24 de Septiembre are also within half a mile (1 km).

What's nearby

  • San Lorenzo Cathedral - 1 min walk
  • Plaza 24 de Septiembre - 2 min walk
  • Ramon Tahuichi Aguilera Stadium - 3 min drive
  • Santa Cruz Zoo - 6 min drive
  • Ventura Mall - 8 min drive

Getting around

  • Santa Cruz de la Sierra Station - 11 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 31 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪The Irish Pub - ‬1 min walk
  • ‪Marguerita Pizza - ‬3 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Juan Valdez - ‬3 min walk

About this property

Senses Centro

Enjoy the outdoor pool at this 3.5-star Santa Cruz hotel
Senses Centro offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Senses Centro. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Santa Cruz hotel.

  • 84 guestrooms or units
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Dining venue
Senses Centro offers 84 accommodations with minibars and safes. 48-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • 1 restaurant
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 48-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Senses Centro Hotel Santa Cruz
Senses Centro Hotel
Senses Centro Santa Cruz
Senses Centro Hotel
Senses Centro Santa Cruz
Senses Centro Hotel Santa Cruz

Senses Centro Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 24 out of 94 reviews
Rating 8 - Good. 38 out of 94 reviews
Rating 6 - Okay. 14 out of 94 reviews
Rating 4 - Poor. 9 out of 94 reviews
Rating 2 - Terrible. 9 out of 94 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Evan

Travelled with family
Comfy but an architectural oddity!
We ended up accident at the sister hotel, Senses boutique because this website had that hotels address on the app. An oops for you, but it worked out for use due to the excellent location, and the ability to check in a few hours earlier than policy.
Stayed 1 night in Jul 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities
Pleasant staff and good location to Cathedral. The hotel has a roof top bar with live music that gathers a good crowd. Plenty of good cafes and restaurants close by just don’t judge the restaurants by the look of the premises from outside. The hotel is aged but comfortable. I suggest not to stay on the 3rd floor as the noise from the roof top bar and it’s kitchen can be loud. Specifically noise is generated by items being rolled or dragged on the kitchen floor resonating to the floors below.
Stayed 3 nights in Apr 2024

10/10 Excellent

MARIA A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy good value hotel near Santa Cruz plaza
Well located near main plaza, good value for money. Our room was big with 2 double beds. It's not 5 star (says 5 star outside) or particularly near it, but staff very friendly, buffet breakfast has plenty of fresh fruit (included in the price) and eggs cooked to order. WiFi is good unless it stops working.
Stayed 3 nights in May 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accomodating staff.
Stayed 6 nights in Mar 2023

10/10 Excellent

Harold

Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The breakfast was great. But the pool wasn’t clean.
Stayed 1 night in Sep 2022

10/10 Excellent

Juan C

Stayed 1 night in Jul 2022

8/10 Good

Dick

Liked: Cleanliness, staff & service, property conditions & facilities
It’s location is great, the service is good
Stayed 3 nights in Mar 2022

2/10 Terrible

James

Stayed 7 nights in Oct 2021

4/10 Poor

Korban

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The washroom barely worked and I was upgraded and charged without my permission. I didnt even realize until I checked out. I will never stay here again!
Stayed 2 nights in Sep 2021

6/10 Okay

Marioly

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 13 nights in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Old. Noisy. Elevator sound like plane flying over. Room not clean. Bad maintenance. Noice from restaurant. Prices in restaurant increase on invoice.
Stayed 1 night in Jul 2021

2/10 Terrible

Wilson

Stayed 3 nights in Jun 2021

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
There was noise in the hotel from other guests and they did nothing.
Stayed 2 nights in Nov 2020

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The breakfast was excellent, the staff helpful and it was a good location for us.
Stayed 6 nights in Jul 2019

6/10 Okay

Herson, USA

Liked: Room comfort
Well located but....
The Senses Centro Hotel is two blocks away from the main square (plaza) and all the good things that come with it. The hotel itself has seen better years and the workers try their best at keeping the hotel up to date. The rooms are spacious and in my case I had more of an efficiency room with a sink, microwave and mini fridge. The bed was comfortable and the bathroom had both a shower and a bathtub. We had plenty of hot water and the air conditioner worked well. (It was unusually cold for Santa Cruz while we were there) The breakfast was good, with a good buffet and an omelette station. Now, the bad stuff. Room service took forever. Sometimes past 4 o'clock in the afternoon. Check- in was a disaster. I stood in line about 35 minutes and there were only about 5 people ahead of me. Last, but not least...ROACHES! There were roaches in our room and worse yet at the breakfast buffet. I think that a good pest control application could effectively deal with the problem. In all fairness to the hotel, the roach problem seems to be a Santa Cruz de la Sierra problem. We encountered the same issue at two popular restaurants in the city.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property should not be on your website, the place filthy, in my room there was mildew coming thru the wall from the bathroom.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is stragecally located within walking distance of many services. The rooms are spacious, some with a nice sitting area in a separate room. The faucets in the bathroom didn’t work properly
Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Terrible service; not friendly, poor wifi
Never a smile from any of the staff, and never a apologetic word or indication just excuses when there were: no towels in my room, a long wait for towels, problems with Wifi and a room telephone that didn’t work. So the poor service and lack of care for my concerns really negated the positive aspects of a big room and nice bed.
Stayed 1 night in Sep 2018

8/10 Good

Jorge Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good trip
All was good
Stayed 1 night in Aug 2018

8/10 Good

Jorge Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Everything good
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Lack of customer service. Very dificult to comunicate from room to lobby. And the worst roaches on bedroom.
Stayed 3 nights in Apr 2018

8/10 Good

Joaquin, Bogotá

Liked: Staff & service, property conditions & facilities
Standard Hotel
No special breakfast, standard room, noise neighbours

10/10 Excellent

Pouya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Great hotel, clean, buffet breakfast was excellent.