2/10 Terrible
Carmen, Hialeah
30 May 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carmen
Stayed 1 night in May 2024
Art & Coffee
3.5 star property
3.5-star hotel near Lake Atitlán
Choose dates to view prices
Photo gallery for Art & Coffee
Reviews
6.06.0 out of 10
Popular amenities
- Bar
- All-inclusive
- Spa
- Laundry
- Breakfast included
- Pet-friendly
Explore the area
Bajada Muelle, 00001, Santa Cruz La Laguna, Sololá, 07014
- Multiple Use Area Lake Atitlan Basin1 min walk
- Lake Atitlán2 min walk
- Los Elementos Day Spa1 min drive
- Quetzaltenango (AAZ-Los Altos)141 min drive
Room options
View all photos for Deluxe Chalet
Deluxe Chalet
- Lake view
- Sleeps 24
- 12 Queen Beds
View all photos for Deluxe Bungalow, 2 Queen Beds, Smoking
Deluxe Bungalow, 2 Queen Beds, Smoking
- 33 sq m
- Sleeps 4
- 2 Queen Beds
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About the area
Santa Cruz La Laguna
Close to the beach.Within a 5-minute walk of the hotel, you'll find Lake Atitlán and Multiple Use Area Lake Atitlan Basin. Los Elementos Day Spa is within 2 miles (3 km) and Tzantizotz Nature Reserve is within 9 miles (15 km).
What's nearby
- Multiple Use Area Lake Atitlan Basin - 1 min walk
- Lake Atitlán - 2 min walk
- Los Elementos Day Spa - 1 min drive
- Panajachel Municipal Market - 33 min drive
- Cerro Tzankujil - 42 min drive
Getting around
- Quetzaltenango (AAZ-Los Altos) - 141 min drive
Restaurants
- The Little Spoon - 33 min drive
- Sunset Bar - 33 min drive
- Restaurante El Cayuco - 34 min drive
- Restaurante el chaparral - 32 min drive
- Circles - 42 min drive
About this property
Art & Coffee
3.5-star hotel near Lake Atitlán
Some rates at Art & Coffee are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.
Spa services, a library, and a terrace are also featured at Art & Coffee.
Smoking is allowed in designated areas at this 3.5-star Santa Cruz La Laguna hotel.
- 6 guestrooms or units
- Cooked-to-order breakfast (free)
- Coffee in lobby
- Dry cleaning
- Front desk (limited hours)
- Staff is multilingual
- Storage area for luggage
- Tour and ticket information
- Concierge
- Wedding services available
- Library
- Convenience store
- Terrace
- Garden
- BBQ grill(s)
- Outdoor picnic space
- Television in lobby
- Bellhop
- Smoking in designated areas
- Water dispenser
- Bar or lounge
- Dining venue
Art & Coffee offers 6 accommodations with complimentary toiletries. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.
Bathrooms include showers. This Santa Cruz La Laguna hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Languages
Dutch, English, Spanish
Property amenities
Family friendly
- Art supplies
- Children's books
- Children's games
- Dining table
- Full-sized refrigerator
- Grocery/convenience store
- Kitchen
- Microwave
- Separate dining area
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
Food and drink
- Free cooked-to-order breakfast available daily 8:00 AM–noon
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- Coffee/tea in common area(s)
Things to do
- Art gallery
- Ecotours
- Spa services
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- This property does not have elevators
- 1 stairs to reach property
- Well-lit path to entrance
Room amenities
Bedroom
- Bed sheets
Bathroom
- 8 bathrooms
- Free toiletries
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels
Food and drink
- Cookware/dishes/utensils
- Dining room
- Dining table
- Kitchen
- Microwave
- Refrigerator
- Stovetop
More
- Individually decorated
- Individually furnished
- Laptop-friendly workspace
- Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee: GTQ 50 for check-in between 5:00 PM and midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
- Pets: GTQ 75 per pet, per stay
- Only dogs and cats are allowed
- Service animals are exempt from fees
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for GTQ 150.0 per day.
- Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Pet fee: GTQ 75 per pet, per stay
- Service animals are exempt from fees
- Late check-in fee: GTQ 50 for check-in between 5:00 PM and midnight
- A kitchen/kitchenette is available for an additional fee
- Rollaway bed fee: GTQ 150.0 per day
- Firewood fee: GTQ 50 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and cash.
We should mention
- Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Property is also known as
Art Coffee
Art & Coffee Hotel
Art & Coffee Santa Cruz La Laguna
Art & Coffee Hotel Santa Cruz La Laguna
Art & Coffee Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 2 reviews" "
10 - Excellent
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Rating 8 - Good. 0 out of 2 reviews" "
8 - Good
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Rating 6 - Okay. 0 out of 2 reviews" "
6 - Okay
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Rating 4 - Poor. 0 out of 2 reviews" "
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Rating 2 - Terrible. 1 out of 2 reviews" "
2 - Terrible
1
6.0/10
Cleanliness
6.0/10
Staff & service
6.0/10
Amenities
6.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
10/10 Excellent
Colin, Chicago
25 May 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at Art & Coffee. Owned by expat Americans living their dream. Very positive and friendly people. Large single story rooms with outdoor patios. I opted to eat at the adjacent cafe inidgo every morning - which has great food and waterfront view.
Colin
Stayed 3 nights in May 2024