Park Hotel Resort

3.0 star property
Family-friendly 3-star hotel near Church of Santa Cruz Verapaz

Choose dates to view prices

Photo gallery for Park Hotel Resort

Outdoor pool
Property grounds
Economy Twin Room, 1 Bedroom
Bar (on property)
Reception
Reviews
8.0

Very good

Popular amenities

  • Pool
    PoolPool
  • Breakfast included
    Breakfast includedBreakfast included
  • Parking included
    Parking includedParking included
  • Laundry
    LaundryLaundry
  • Free WiFi
    Free WiFiFree WiFi
  • Restaurant
    RestaurantRestaurant

Explore the area

Map
Km. 196.5 Carretera a Coban, Santa Cruz Verapaz, Alta Verapaz
  • Popular LocationChurch of Santa Cruz Verapaz9 min walk
  • Popular LocationNetherlands Eco Center3 min drive
  • Popular LocationOrquigonia8 min drive

Room options

Standard Room

  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

Junior Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 2
  • 2 King Beds

Double or Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Queen Beds

Standard Single Room

  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

Deluxe Room (Venezia)

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Santa Cruz Verapaz

In Santa Cruz Verapaz .A stay at this hotel places you within half a mile (1 km) of Church of Santa Cruz Verapaz and 6 miles (10 km) of Mukblim. Orquigonia is within 6 miles (10 km) and El Calvario Church is within 12 miles (20 km).

What's nearby

  • Church of Santa Cruz Verapaz - 9 min walk
  • Netherlands Eco Center - 3 min drive
  • Orquigonia - 8 min drive
  • Plaza Magdalena Commercial Center - 14 min drive
  • El Calvario Church - 16 min drive

Restaurants

  • ‪Café La Granja Tactic - ‬9 min drive
  • ‪La Granja, café - ‬9 min drive
  • ‪Restaurante De La Abuela - ‬9 min drive
  • ‪Restaurant La Villa - ‬10 min drive
  • ‪La Aurora - ‬4 min drive

About this property

Park Hotel Resort

Family-friendly 3-star hotel near Church of Santa Cruz Verapaz
Park Hotel Resort offers its guests an outdoor pool and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 15069 square feet (1400 square meters) and includes a conference center. A terrace, an arcade/game room, and gift shops/newsstands are also featured at the family-friendly Park Hotel Resort. You'll have access to the health club at a partner property. Self parking is free.

This 3-star Santa Cruz Verapaz hotel is smoke free.

  • 158 guestrooms or units
  • 6 buildings
  • 3 dining venues
  • Meeting rooms
  • 15069 sq ft of conference space
  • 1400 sq m of conference space
  • Buffet breakfast (free)
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Park Hotel Resort offers 158 accommodations with safes and complimentary toiletries. This Santa Cruz Verapaz hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, French, Italian, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Access to nearby health club
  • Fitness classes
  • Arcade/game room
  • Billiards/pool table
  • Fitness center
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • No elevator (single level property)
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Shampoo
  • Towels

More

  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Park Hotel Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Park Hotel Resort Santa Cruz Verapaz
Park Santa Cruz Verapaz
Park Hotel Resort Hotel
Park Hotel Resort Santa Cruz Verapaz
Park Hotel Resort Hotel Santa Cruz Verapaz

Park Hotel Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 35 out of 101 reviews" "
Rating 8 - Good. 37 out of 101 reviews" "
Rating 6 - Okay. 20 out of 101 reviews" "
Rating 4 - Poor. 4 out of 101 reviews" "
Rating 2 - Terrible. 5 out of 101 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Christian

Disliked: Property conditions & facilities
No air-conditioning, very noisy, and no classes in the room.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ramy

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
SWEET ECO HOTEL
Stayed 1 night in Nov 2023

10/10 Excellent

Juan Carlos

Stayed 2 nights in Jul 2023

10/10 Excellent

Brian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are always very friendly and helpful
Stayed 1 night in Jul 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2023

8/10 Good

Carlos

Stayed 2 nights in Dec 2022

6/10 Okay

Eyal

Stayed 1 night in Dec 2022

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
This hotel is great! One of the best I've stayed in. The staff is so friendly and nice. The rooms and grounds are clean and beautiful. I will stay here every time I'm in this area. Be sure to tour the coffee plantation that is owned by the hotel.
Stayed 7 nights in Feb 2022

6/10 Okay

Silvia

Travelled with family
Liked: Cleanliness, staff & service
All our Rooms smelled musty or moldy odor to them. Complained to staff who put in a humidifier but didn't help. Restaurant food was not good Better off eating outside of the hotel
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel en general, con variedad de restaurantes y cosas que hacer. Falta de detalles en algunas cosas como que el agua se salía de la ducha y llenaba el baño de agua pero aparte de eso muy bien
Stayed 1 night in Mar 2021

10/10 Excellent

Willette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodations
Reception seemed confused about our reservation and asked for a picture of my reservation. But once I was checked in it was a lovely experience. The property is beautiful. The park is relaxing. The rom was clean. There are normally multiple dining options, but there were just two restaurants open. The one we ate at was excellent. The food was good and the staff was the best! Very attentive and accommodating. An excellent stay.
Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveller

Stayed 2 nights in Feb 2021

6/10 Okay

Carol

Travelled with group
Not good
This hotel was rated really high, but I did not found out why, even though the staff was friendly the facilities are not keep nice, it was kind of abandon, dirty
Stayed 2 nights in Jan 2021

8/10 Good

Alejandro

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

SUSANA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good resort
Very good location, clean amd staff friendly
Stayed 1 night in Feb 2020

2/10 Terrible

E.peralta, Guatemala coban

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
No cumple los requisitos para calificarlo como un resort no tiene servicio d telefono en las habitaciones la piscina la cierran a las 6 d la tarde no tiene plancha, cafetera, secadora d pelo no hay suficientes toallas en la piscina no hay servicio d toallas el gym esta muy mal hay maquinas q no tienen sus botones oxidado pedi q nos arreglaran un baño no habia agua caliente en la ducha muy mal d verdad
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place with friendly staff. Excellent restaurants.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and the staff is very friendly. Room was clean and serviceable. Shower needed grouting, and pool needed cleaning, but overall we would stay again. This is Guatemala!!
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is fairly nice. There are walking paths around the complex. There is an area with peacocks and a few cages with different birds in them. There is a pond along the walking path that was completely filled with algae. The staff was terrific. The room was ok. It was clean but smelled like mildew. I was glad I had a spray with me to help kill the odor. The food at Limoncello was very good and their buffet breakfast was great.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park Hotel was a nice place to stay in Santa Cruz. It's a big place with some different options of restaurants to eat at.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and room was overall good and nice and surely we recommend it but when we tried to call frontdesk they never answered and also for room service we couldn't reach by phone neither.
Stayed 2 nights in Dec 2018

10/10 Excellent

Marc, Guatemala City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially at the restaurant, is exceptional. They are pleasant and so eager to please. We did lose the water to our room just when we needed to shower in the morning, but they moved very quickly to resolve the issue and we were only inconvenienced for fifteen minutes or so.
Stayed 2 nights in Nov 2018