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Inn at Santa Fe, SureStay Collection by Best Western

3.0 star property
3-star hotel in Southside

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Photo gallery for Inn at Santa Fe, SureStay Collection by Best Western

Reception
Creator video
Exterior
Lobby
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Air conditioning

Explore the area

Map
8376 Cerrillos Rd, Santa Fe, NM, 87507
  • Meow Wolf
    ‪7 min drive‬
  • Loretto Chapel
    ‪13 min drive‬
  • Santa Fe Plaza
    ‪13 min drive‬
  • Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(93 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(201 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the area

Santa Fe

Southside stay.A stay at this Southside hotel places you steps from Santa Fe Reptile and Bug Museum and within a 5-minute walk of Fashion Outlets of Santa Fe. Also, Christus Saint Vincent Entrada Contenta Health Center is within half a mile (1 km) and Presbyterian Santa Fe Medical Center is within 2 miles (3 km).

What's nearby

  • New Mexico Land Conservancy - 4 min drive - 3.4 km
  • Meow Wolf - 7 min drive - 7.5 km
  • Santa Fe Railyard - 12 min drive - 14.5 km
  • Loretto Chapel - 13 min drive - 15.6 km
  • Santa Fe Plaza - 13 min drive - 16.0 km

Getting around

  • Santa Fe Depot - 19 min drive
  • Albuquerque International Sunport (ABQ) - 55 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Taco Bell - ‬12 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Blake's Lotaburger - ‬5 min drive
  • ‪Starbucks - ‬14 min walk

About this property

Inn at Santa Fe, SureStay Collection by Best Western

3-star hotel in Southside
As a guest of Inn at Santa Fe, SureStay Collection by Best Western, you'll find an outdoor pool, a hot tub, a sauna, and a 24-hour fitness center. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served. Inn at Santa Fe, SureStay Collection by Best Western also features laundry facilities, express check-out, and an elevator. Self parking is free.
  • 99 guestrooms or units
  • Breakfast available (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Elevator
Inn at Santa Fe, SureStay Collection by Best Western offers 99 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Languages

English, Spanish

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Inn at Santa Fe, SureStay Collection by Best Western.

Property is also known as

Inn Santa Fe
Santa Fe Inn
Inn At Santa Fe Hotel Santa Fe
SureStay Collection Best Western Inn Santa Fe
SureStay Collection Best Western Inn
SureStay Collection Best Western Santa Fe
Inn at Santa Fe
Inn at Santa Fe SureStay Collection by Best Western
SureStay Collection by Best Western Inn at Santa Fe
Inn at Santa Fe, SureStay Collection by Best Western Hotel
Inn at Santa Fe, SureStay Collection by Best Western Santa Fe

Inn at Santa Fe, SureStay Collection by Best Western Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1022 out of 1948 reviews
Rating 8 - Good. 551 out of 1948 reviews
Rating 6 - Okay. 241 out of 1948 reviews
Rating 4 - Poor. 70 out of 1948 reviews
Rating 2 - Terrible. 64 out of 1948 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome, a diamond in the rough., down to all the littlest details like the way they make the beds to the way the towels were folded. They were very helpful at the front desk . It was clean and comfortable. Will be back.
Stayed 1 night in Jun 2025

6/10 Okay

Linda

Liked: Staff & service
Disliked: Property conditions & facilities
The shower stall was very slippery and had no rubber mat or textural floor. It was dangerous.
Stayed 1 night in Jun 2025

6/10 Okay

Cynthia

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Our room was not ready at check-in time. We had to come back. The pool looked dirty and was not heated so we did not get in. The property could use some updating. The complimentary breakfast was good.
Stayed 1 night in May 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

mingxiang

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Disappointed

It's our 2nd time to stay in this hotel. It's worse. There is no coffee or water at reception area. Don"t stay on the lower floor otherwise you'll hear every step from the room above you. Breakfast is closed at 9am. We even can"t grab a coffee when we were there at 9:01!!
Stayed 1 night in Mar 2025

10/10 Excellent

OLIVIA

Travelled with family
Was a great property. Come here often
Stayed 1 night in Apr 2025

8/10 Good

Leah

Extremely noisy. No water available unless you went to the gym to fill up bottles.
Stayed 4 nights in Mar 2025

10/10 Excellent

Shelbi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here two times on our recent road trip- once on the way there and once on the way home. It was reasonably priced, everything was clean and well decorated, and the breakfast was delicious. We really enjoyed the beans and green chiles with the eggs! It's not something we typically see back home and really fit in with the southwestern vibe of the area.
Stayed 1 night in Mar 2025

10/10 Excellent

Brittany

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was in town for a tennis trip. Great location, we stay here every year. I'm always impressed with the cleanliness.
Stayed 1 night in Mar 2025

6/10 Okay

Robin

Liked: Cleanliness, staff & service, property conditions & facilities

Great location near interstate - quiet and clean

We chose this hotel based on its nearness to the interstate since we were only staying one night before traveling on. It was easy to get into and out of, but it is only walk-able to the fashion outlets - not to any restaurants. We drove about a mile away to a great family owned Mexican restaurant - El Comal - which was recommended by the hotel staff. Our room was small but clean and quiet. The mattress was too stiff and made for an uncomfortable night's rest, but mattress comfort is subjective. The breakfast offerings were basically white starchy breads with eggs, beans and sausage, so we grabbed a yogurt and tea and were on our way. The staff was friendly, helpful and efficient.
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Staff & service
Disliked: Cleanliness
Old outside entry and not very on Kent but the room was great accept for no secure WiFi
Stayed 1 night in Mar 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and excellent hot breakfast!
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick, Thornton

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the highway, so it was convenient for me to get on and off when traveling
Stayed 1 night in Mar 2025

8/10 Good

Lindsay

Stayed 2 nights in Mar 2025

10/10 Excellent

Salvatore

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Staff was great
Stayed 1 night in Mar 2025

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Georgia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall hotel was nice. The room I was in had wrappers and other pieces of trash on the floor. One of the beds looked like someone slept on top of it. And there was a dirty towel left in the sink. The staff members were great and helpful so I didn’t want to complain.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire experience was very pleasant and staff friendly. Breakfast was okay.
Stayed 1 night in Mar 2025

6/10 Okay

Brenda

Liked: Cleanliness, staff & service

Budget friendly, but can be noisy

The price is right. Coffee actually is decent. Time before when we stayed it was quiet. This time lots of road noise with racing cars and thin walls.
Stayed 1 night in Mar 2025