The Hacienda & Spa at Hotel Santa Fe

4.5 star property
Family-friendly 4.5-star hotel near Santa Fe Plaza

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hacienda & Spa at Hotel Santa Fe

Suite, Fireplace
Standard Room, 1 King Bed, Fireplace (Hacienda)
Suite, Fireplace | Living room
Front of property - evening/night
Suite, Fireplace | Bathroom

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
537 S Guadalupe St, Santa Fe, NM, 87501
  • Santa Fe Railyard
    3 min walk
  • Santa Fe River Park
    9 min walk
  • New Mexico State Capitol
    10 min walk
  • Santa Fe, NM (SAF-Santa Fe Municipal)
    19 min drive

Room options

Standard Room, 1 King Bed, Fireplace (Hacienda)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Fireplace (Hacienda)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Fireplace

  • 49 sq m
  • Sleeps 4
  • 1 Double Sofa Bed OR 1 King Bed

Similar properties

About the area

Santa Fe

City center retreat .With a stay at this Downtown Santa Fe hotel, you'll be steps from Art Vault and TAI Modern. SITE Santa Fe and Santa Fe Railyard are also within half a mile (1 km).

What's nearby

  • New Mexico State Capitol - 10 min walk - 0.8 km
  • Georgia O'Keefe Museum - 12 min walk - 1.1 km
  • Santa Fe Plaza - 15 min walk - 1.3 km
  • Loretto Chapel - 15 min walk - 1.3 km
  • Canyon Road - 18 min walk - 1.6 km

Getting around

  • Santa Fe Depot - 4 min walk
  • Santa Fe Municipal Airport (SAF) - 19 min drive

Restaurants

  • ‪Tomasita's Santa Fe - ‬2 min walk
  • ‪La Choza Restaurant - ‬8 min walk
  • ‪Restoration Pizza - ‬2 min walk
  • ‪Second Street Brewery at the Railyard - ‬3 min walk
  • ‪Mille - ‬8 min walk

About this property

The Hacienda & Spa at Hotel Santa Fe

Family-friendly 4.5-star hotel near Santa Fe Plaza
The Hacienda & Spa at Hotel Santa Fe offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free wired Internet.

Business amenities include a business center and meeting rooms. A spa tub, a rooftop terrace, and a vending machine are also featured at the luxury The Hacienda & Spa at Hotel Santa Fe. For a fee, parking is available.

This 4.5-star Santa Fe hotel is smoke free.

  • 35 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2002
  • Continental breakfast (free)
  • Manager's reception (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Hacienda & Spa at Hotel Santa Fe offers 35 air-conditioned accommodations with fireplaces and iPod docking stations. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium satellite channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Languages

English, French, Italian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Outdoor pool

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Secured uncovered self parking on site (surcharge)
  • Wheelchair-accessible parking available
  • Area shuttle

Food and drink

  • Free continental breakfast available daily 7 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Spa tub
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable/satellite channels
  • iPod dock
  • LCD TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Fireplace
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from January 6 2025 to February 10 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 21.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access
  • Shuttle service
  • Spa tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hacienda Hotel Santa Fe
Hacienda Santa Fe
Hotel Santa Fe
The Hacienda & Spa At Santa Fe
The Hacienda & Spa at Hotel Santa Fe Hotel
The Hacienda & Spa at Hotel Santa Fe Santa Fe
The Hacienda & Spa at Hotel Santa Fe Hotel Santa Fe

The Hacienda & Spa at Hotel Santa Fe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 684 out of 886 reviews" "
Rating 8 - Good. 146 out of 886 reviews" "
Rating 6 - Okay. 38 out of 886 reviews" "
Rating 4 - Poor. 10 out of 886 reviews" "
Rating 2 - Terrible. 8 out of 886 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

JACQUELINE, Sylmar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived right when a downpour struck It would have been nice if someone showed us where our room was cause or lent us an umbrella. And we asked but she couldn’t leave the desk. The room was hard to find and we were soaked. But otherwise a very nice place and we’re glad we stayed
Stayed 1 night in Sep 2024

10/10 Excellent

Caroline, houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This became our new favorite stay in Santa Fe. Truly five star service. Clean facilities and kind staff!
Stayed 1 night in Aug 2024

4/10 Poor

James, Washington

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced
Stayed 1 night in Aug 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Satsuko

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place for an Opera Weekend!
Stayed 3 nights in Aug 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This review is for the Hacienda. The hotel is split into two areas. The Hacienda is a boutique area with smaller number of rooms and private butler with rooftop continental breakfast and evening drinks and appetizers. The facilities are slightly tired but the staff make up for this with their overwhelming kindness. In particular the butler service is awesome and over the top. They are friendly and take care of your every need. Carry luggage. Make sure your continental breakfast is comfortable. Make reservations. They did some little things that made our lives better without even being asked. 5 stars for the butlers but everyone here was kind. Pro tip: restaurant has great happy hour food deal 5-7pm. Food in restaurant was very good. Scallops and pork belly were amazing
Stayed 4 nights in Aug 2024

10/10 Excellent

Ramin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel, restaurants, & service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Glens, Needham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

LaRee Elysia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely property; nice finishes and aesthetic. The staff was wonderful.
Stayed 2 nights in Aug 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was fairly quick. I don’t like being told about a surprise resort fee. Additional fees should be communicated at the time of booking or better still, incorporate that charge into the nightly room fee. The swimming pool wasn’t that great and I certainly wouldn’t pay extra for it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ted

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, spacious room. Ample parking. Convenient restaurant with great food although less than average service. Loved the evening and breakfast spreads at The Hacienda. Very friendly and helpful staff. Fitness center could use an expansion, not a good representation of a spa facility.
Stayed 3 nights in Aug 2024

10/10 Excellent

shanth, Milton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 2 nights in Jul 2024

10/10 Excellent

DOMENICK

Stayed 6 nights in Jul 2024

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was comfortable & the top floor lounge was convenient offering a very good expanded continental breakfast and nice cocktail offerings in the late afternoon.
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Victor F

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed how peaceful and relaxing the environment was. Everything that I was interested in was within walking distance and always felt safe.
Stayed 2 nights in Jun 2024

10/10 Excellent

Karla

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
What made this hotel a very good choice to stay is the people. The entire staff was friendly and helpful. I stayed at la hacienda and spa. They have everyday a light breakfast and in the evening they gave cheese and wine but you can also have beer, juices, or. coffee, I really recommend to stay here even though it is not a 5 stars hotel.
Stayed 6 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very relaxing spot in Santa Fe
Top flight hotel with excellent service. We definitely felt at home and welcomed here.
Stayed 2 nights in Jun 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Irina

Stayed 2 nights in Jun 2024

10/10 Excellent

Cara, Nashville

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hospitality! Beautiful, pristine facility. Exceptionally kind and helpful staff. Delicious, affordable dining on site. Luxe but comfortable.
Stayed 4 nights in Jun 2024

10/10 Excellent

Diana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024