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c-hotels Diplomat

4.0 star property
4-star hotel near Historic Centre of Florence

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Smart City View
Interior detail
Interior
Reception
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Via Alamanni Luigi 9, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Piazza di Santa Maria Novella
    ‪7 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪12 min walk‬
  • Florence (FLR-Peretola)
    ‪23 min drive‬

Room options

View all photos for Smart

Minibar, in-room safe, individually furnished, desk

Smart

  • Sleeps 2
  • 1 Queen Bed

View all photos for Spacious Triple

Spacious Triple

Spacious Triple

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Dependance Via Alamanni 21 Matrimoniale

Dependance Via Alamanni 21 Matrimoniale

Dependance Via Alamanni 21 Matrimoniale

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Smart City View

Minibar, in-room safe, individually furnished, desk

Smart City View

  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfy

Minibar, in-room safe, individually furnished, desk

Comfy

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Smart

Minibar, in-room safe, individually furnished, desk

Smart

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Smart

Smart

Smart

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Minibar, in-room safe, individually furnished, desk

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Florence

City center stay.Within a 10-minute walk of this Santa Maria Novella hotel, you'll find Historic Centre of Florence and Basilica of Santa Maria Novella. Cathedral of Santa Maria del Fiore and Pitti Palace are also within half a mile (1 km).

What's nearby

  • Historic Centre of Florence - 1 min walk - 0.0 km
  • Basilica of Santa Maria Novella - 6 min walk - 0.6 km
  • Piazza di Santa Maria Novella - 7 min walk - 0.6 km
  • Cathedral of Santa Maria del Fiore - 12 min walk - 1.0 km
  • Piazza del Duomo - 13 min walk - 1.1 km

Getting around

  • Alamanni - Stazione Santa Maria Novella Tram Stop - 1 min walk
  • Florence Santa Maria Novella Station - 2 min walk
  • Florence Airport, Peretola (FLR) - 23 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Fratelli Cuore - ‬3 min walk
  • ‪Deanna SRL - ‬2 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Trattoria Dall' Oste - ‬1 min walk

About this property

c-hotels Diplomat

4-star hotel near Historic Centre of Florence
C-hotels Diplomat offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. C-hotels Diplomat also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Florence hotel is smoke free.

  • 85 guestrooms or units
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
C-hotels Diplomat offers 85 accommodations with minibars and safes. Each accommodation is individually furnished. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French, German, Italian, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • Self parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Self parking fee: EUR 30 per night
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number IT048017A1WEOSWDFF

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Diplomat Florence
C Hotels Diplomat
Hotel Diplomat Florence
C-Hotels Diplomat Hotel Florence
C-Hotels Diplomat Hotel
C-Hotels Diplomat Florence
C-Hotels Diplomat
c-hotels Diplomat Hotel
c-hotels Diplomat Florence
c-hotels Diplomat Hotel Florence

c-hotels Diplomat Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 387 out of 931 reviews
Rating 8 - Good. 353 out of 931 reviews
Rating 6 - Okay. 128 out of 931 reviews
Rating 4 - Poor. 29 out of 931 reviews
Rating 2 - Terrible. 34 out of 931 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Josephine, Jacksonville

Liked: Staff & service
Hotel is across the train station which was very convenient. Lobby needs more lighting.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

wenhao

Disliked: Cleanliness, staff & service, property conditions & facilities
Don't choose this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Venkat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Helpful and Very Cooperative Staff
Stayed 1 night in Sep 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel right next to the train station! Everything is within walking distance and the staff members are incredibly friendly and helpful. Very quaint room too!
Stayed 2 nights in Sep 2024

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stafa was excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Shanna-Dyn

Stayed 1 night in Aug 2024

10/10 Excellent

Rachael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely handy location
Stayed 1 night in Jun 2024

10/10 Excellent

Sherif

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Mark Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very convenient and near the train station. To me who loves walking, this location is good.
Stayed 1 night in May 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to train station
Stayed 1 night in May 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! Super convenient location if you are arriving in Florence at the central train station. Very clean room, spacious.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable rates and better than average room.
Very nice hotel. Convenient location.
Stayed 2 nights in May 2024

10/10 Excellent

Kevin

Stayed 4 nights in May 2024

10/10 Excellent

Mark Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome area as it is across the train station which is convenient especially if you have a lot of luggage. It is also at least 20-30mins walk to sights if yoh don’t mind walking. It is also almost at ZTL and helps a lot of making sure you don’t cross the area if you are driving. Highly recommended!
Stayed 2 nights in May 2024

6/10 Okay

Ivelisse

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved that it was across the street from the train station which was great for arriving and leaving Florence. Taxis go on strike and you dont know until the day before or day of. Its the city so surrounding area is a bit dirty but as you walk around its not too bad. We were 15-30mins away walking distance from everything which was great. The hotel room was warm. The AC was not working. The breakfast was good here and the staff was extremely nice and helpful
Stayed 3 nights in May 2024

10/10 Excellent

DongYeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Y J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

David, Juarez

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and property itself are GREAT!
Stayed 1 night in Apr 2024

4/10 Poor

David

Liked: Cleanliness
Lobby looks nice, but room floor are looking deteriorated and furniture in room areas damaged and bathroom really uncomfortable
Stayed 2 nights in Apr 2024

10/10 Excellent

Vasanthi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, staff were excellent and extra helpful. They went above and beyond to help us when we lost our phone in a taxi. We are grateful and thankful to the staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ding Yan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Trip in Florence
Good and convenient location. Will visit again in future.
Stayed 2 nights in Jan 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

ZAINAH

Stayed 2 nights in Nov 2023