AC Hotel by Marriott Santa Marta

3.5 star property
3.5-star beach hotel near Rodadero Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel by Marriott Santa Marta

Children's area
Room, 2 Double Beds, Non Smoking, Balcony
Exterior
Exterior
Room, 1 King Bed, Non Smoking, City View | Bathroom

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
CALLE 23 NO. 1C - 79, Santa Marta, 470004
  • Marina Santa Marta
    2 min walk
  • Old San Juan de Dios Hospital Museum
    3 min walk
  • Bahia de Santa Marta
    4 min walk
  • Santa Marta (SMR-Simon Bolivar)
    30 min drive

Room options

Room, 1 King Bed, Non Smoking, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Balcony

  • 34 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, Sea View (Balcony)

  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Santa Marta

Historic Center stay.With a stay at this Historic Center hotel, you'll be steps from Old San Juan de Dios Hospital Museum and Marina Santa Marta. Bahia de Santa Marta and Santa Marta Beach are also within half a mile (1 km).

What's nearby

  • Marina Santa Marta - 2 min walk - 0.2 km
  • Bahia de Santa Marta - 4 min walk - 0.3 km
  • Santa Marta Beach - 4 min walk - 0.4 km
  • Parque de Los Novios - 5 min walk - 0.5 km
  • Santa Marta Cathedral - 9 min walk - 0.8 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 30 min drive

Restaurants

  • ‪Serena Tropical Bistro - ‬3 min walk
  • ‪Los 7 Mares - ‬3 min walk
  • ‪Restaurant Y Arepas Yiya - ‬3 min walk
  • ‪Donde Chucho - ‬5 min walk
  • ‪Chucho Gourmet - ‬5 min walk

About this property

AC Hotel by Marriott Santa Marta

3.5-star beach hotel near Rodadero Beach
AC Hotel by Marriott Santa Marta offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1507 square feet (140 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly AC Hotel by Marriott Santa Marta.

This 3.5-star Santa Marta hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 20 levels
  • Meeting rooms
  • 1507 sq ft of conference space
  • 140 sq m of conference space
  • Built in 2018
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
AC Hotel by Marriott Santa Marta offers 112 accommodations with safes and complimentary bottled water. LED televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Dutch, English, French, Portuguese, Spanish

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: COP 52000 for adults and COP 52000 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 31
  • Front entrance ramp
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable channels
  • LED TV
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately COP 52000 for adults and COP 52000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

AC Hotel Marriott Santa Marta
AC Marriott Santa Marta
Ac By Marriott Santa Marta
AC Hotel by Marriott Santa Marta Hotel
AC Hotel by Marriott Santa Marta Santa Marta
AC Hotel by Marriott Santa Marta Hotel Santa Marta

AC Hotel by Marriott Santa Marta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 205 out of 353 reviews" "
Rating 8 - Good. 86 out of 353 reviews" "
Rating 6 - Okay. 29 out of 353 reviews" "
Rating 4 - Poor. 17 out of 353 reviews" "
Rating 2 - Terrible. 16 out of 353 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to beach . The staff were very nice!
Stayed 4 nights in Aug 2024

10/10 Excellent

TANIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, hotel conveniently located.
Stayed 5 nights in Aug 2024

10/10 Excellent

Sanaa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice airport within walking distance of the main attractions in Santa Marta . I travelled with my 6 years old and we went out day and night and felt very safe . The pool is amazing and the sunsets captured from the pool are to die for . Good value for money.
Stayed 3 nights in Aug 2024

4/10 Poor

Terry

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

NATALIA, MIAMI

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2024

4/10 Poor

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Admin problems
This is a nice hotel with a great location but they have crazy admin struggles..For a start they cannot correctly charge breakfasts on hotels.com. Singles pay double, doubles pay correctly. They cannot even book a room via hotels.com if you choose three people and then try to add breakfasts. I reached out to them to try and resolve this and they just ignored me. We had three families with three people in our group. So we had to pay those breakfasts on arrival. Both mornings breakfast staff told them they didn't have breakfasts included. Would be a way better experience of they didn't make clumsy mistakes like this and actually cared about replying to guests.
Stayed 2 nights in Aug 2024

10/10 Excellent

LUIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 7 nights in Jul 2024

8/10 Good

Francisca

Liked: Cleanliness, staff & service, property conditions & facilities
El personal del hotel es muy amable! La ubicación es muy buena. Solo deben renovar las alfombras de los pasillos y algunos detalles en la habitación.
Stayed 4 nights in Jul 2024

6/10 Okay

mario

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Anthony

Disliked: Amenities
Bathroom was unfinished. Towels were thin and old. Toiletries were subpar. Staff was dismissive and disinterested, even waiving a customer to cut in front of me. Bar staff made me wait 10 minutes for daily refill treatment, even with 3 workers present. Breakfast was terrible. This property and services should be considered Marriott properties. They
Stayed 4 nights in Jul 2024

10/10 Excellent

Yeney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew, Springfield

Stayed 4 nights in Jun 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Martha E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, the amenities are good and the service was also great. The area was easily accessible from the hotel.
Stayed 6 nights in Jun 2024

10/10 Excellent

Cristian

Stayed 2 nights in Jun 2024

10/10 Excellent

dwane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, amazing staff, very convenient and safe area, hotel is connected to a police station so police are everywhere. Close to everything walking
Stayed 2 nights in May 2024

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel overall, the staff were really friendly and accommodating. I don’t know if it was just at the time but it was really dirty, there was construction near by and sewage must’ve opened up because it smelled terrible nearby outside. But other than that I really liked my stay here also wish they had bigger rooms for the people willing to pay extra
Stayed 9 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
I definitely recommend this place! Its clean, friendly, close to everything. The employees were so nice and helpful.
Stayed 3 nights in Apr 2024

10/10 Excellent

Karem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Amazing hotel. Everyone made our stay enjoyable. Close to main attractions. Good are.
Stayed 3 nights in Mar 2024

10/10 Excellent

Alain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is magical, close to the historical center, Marina and beaches. People working here is amazon, polite and always ready to help you. The parking is inside the building.
Stayed 5 nights in Mar 2024

2/10 Terrible

Djamel

Business traveller
Disliked: Cleanliness, staff & service, amenities
They over charged me and they didn’t even care . Run by very young staffs. Definitely not worth the price at all. Won’t recommend , I did stay to another hotel the next 4 days.
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Mar 2024

8/10 Good

Loreley

Liked: Cleanliness
Stayed 1 night in Feb 2024