Best Western Plus Santa Marta Hotel

3.5 star property
3.5-star hotel near Rodadero Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Santa Marta Hotel

Poolside bar
Exterior
Outdoor pool, sun loungers
Minibar, in-room safe, desk, laptop workspace
Lobby sitting area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Pool
    Pool
  • Room service
    Room service
  • Parking included
    Parking included

Explore the area

Map
Calle 24 No 3-65, Santa Marta, 470004
  • Parque de Los Novios
    6 min walk
  • Marina Santa Marta
    7 min walk
  • Santa Marta Cathedral
    7 min walk
  • Santa Marta (SMR-Simon Bolivar)
    28 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Living Room)

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Single Beds, Non Smoking

  • 24 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 1 King Bed, Non Smoking

  • 24 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Santa Marta

Oceanside stay.Within a 10-minute walk of this Historic Center hotel, you'll find Old San Juan de Dios Hospital Museum and Parque de Los Novios. Marina Santa Marta and Santa Marta Cathedral are also within half a mile (1 km).

What's nearby

  • Parque de Los Novios - 6 min walk - 0.6 km
  • Marina Santa Marta - 7 min walk - 0.6 km
  • Santa Marta Cathedral - 7 min walk - 0.7 km
  • Bahia de Santa Marta - 8 min walk - 0.7 km
  • Santa Marta Beach - 8 min walk - 0.7 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 28 min drive

Restaurants

  • ‪Ouzo - ‬5 min walk
  • ‪Restaurant Y Arepas Yiya - ‬3 min walk
  • ‪La Sarten Dorada - ‬6 min walk
  • ‪Subway - ‬3 min walk
  • ‪Hotel Medellín Santa Marta - ‬3 min walk

About this property

Best Western Plus Santa Marta Hotel

3.5-star hotel near Rodadero Beach
Best Western Plus Santa Marta Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business center on site. Event space at this hotel measures 409 square feet (38 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Western Plus Santa Marta Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Santa Marta hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 15 levels
  • 409 sq ft of conference space
  • 38 sq m of conference space
  • Built in 2016
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Best Western Plus Santa Marta Hotel offers 126 accommodations with minibars and espresso makers. 42-inch LCD televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Santa Marta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9 AM: COP 26000 for adults and COP 26000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 60000.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 26000 for adults and COP 26000 for children
  • Airport shuttle fee: COP 60000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: COP 60000.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Best Western Plus Santa Marta
Best Western Plus Santa Marta
Best Western Plus Santa Marta Hotel Hotel
Best Western Plus Santa Marta Hotel Santa Marta
Best Western Plus Santa Marta Hotel Hotel Santa Marta

Best Western Plus Santa Marta Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 311 out of 501 reviews" "
Rating 8 - Good. 135 out of 501 reviews" "
Rating 6 - Okay. 29 out of 501 reviews" "
Rating 4 - Poor. 11 out of 501 reviews" "
Rating 2 - Terrible. 15 out of 501 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan, Auckland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great valie for money. The hotel is lovely, super clean and within walking distance to the parque de los novios. Our room was spacious, breakfast was lovely with good options of delicious Colombian food. The pool was great, however I recommend you tonuse it early as it gets extremely busy after 5pm once everyone returns to the hotel. Service in general was great!
Stayed 5 nights in Aug 2024

8/10 Good

Vananh, silver spring

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is near a bus station that goes to Barranquilla and Cartagena.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yecid

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. The service, food and hospitality was excellent. Maybe the area doesn't look safe but i had the chance to walk to the old part of the city with my family without any issue. I wpuld recommend it without hesitation.
Stayed 3 nights in Aug 2024

10/10 Excellent

JOSE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel Esteban

Travelled with family
Excelente
Cómodo, bien ubicado y en excelentes condiciones.
Stayed 1 night in Aug 2024

10/10 Excellent

Franklin

Travelled with family
Stayed 1 night in Aug 2024

8/10 Good

arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property served by awesome staff, very nice stay
Stayed 1 night in Jul 2024

10/10 Excellent

Rocio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Luis

Stayed 2 nights in Jul 2024

8/10 Good

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a quiet oasis in noisy Santa Marta
Stayed 2 nights in Jul 2024

10/10 Excellent

Olbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Luis Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo perfecto gran hotel gran atención
Stayed 4 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but a little removed
Really enjoyed my stay, even though the property is a few blocks away from the main tourist areas. Neighborhood can be a tiny bit sketchy, but the service and quality make up for it, as long as you know where you're going you'll be fine. I certainly didn't feel at risk while walking, unlike some other cities in Colombia. The staff bent over backwards to make sure I had a good stay, I'm sure they will do the same for you.
Stayed 1 night in Jul 2024

8/10 Good

Anup

Stayed 1 night in May 2024

8/10 Good

Aida Paola

Stayed 1 night in Jul 2024

4/10 Poor

ELDER

Stayed 4 nights in Jun 2024

8/10 Good

Charlie

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

JUAN e

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ni fu ni fa, habitacion sin ventanas para abrir, de resto es un edificio bah, nada novedoso. Y el personal de recepcion terrible
Stayed 1 night in Jun 2024

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Elvie

Stayed 1 night in Jun 2024

10/10 Excellent

juancarlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property in Santa Marta
Stayed 3 nights in Jun 2024

10/10 Excellent

Elvie

Stayed 2 nights in Jun 2024

10/10 Excellent

Tanya

Stayed 5 nights in May 2024