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Mercure Santa Marta Emile

3.5 star property
3.5-star beach hotel near Zazue

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Santa Marta Emile

Sports facility
Exterior
Sports facility
Terrace/patio
Beach nearby

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Breakfast available
  • Spa
  • Gym

Explore the area

Map
Calle 115 No 2 39, Bello Horizonte, Santa Marta, 0
  • Bello Horizonte Beach
    5 min walk
  • Zazue
    8 min walk
  • Nabusimake
    7 min drive
  • Santa Marta (SMR-Simon Bolivar)
    9 min drive

Room options

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Down comforters, minibar, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 2 Double Beds

Down comforters, minibar, in-room safe, desk

Superior Twin Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Pool

Hilton Garden Inn Santa Marta

Pool
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (682)
The price is CA $99
per night
CA $99 total
10 Dec - 11 Dec
Hilton Garden Inn Santa Marta

About the area

Santa Marta

Oceanside stay.A stay at this hotel places you within half a mile (1 km) of Zazue and 6 miles (10 km) of Rodadero Beach. Also within 9 miles (15 km) are Blanca Beach and Santa Marta Beach.

What's nearby

  • Bello Horizonte Beach - 5 min walk - 0.5 km
  • Zazue - 8 min walk - 0.8 km
  • Rodadero Sea Aquarium and Museum - 11 min drive - 10.3 km
  • Rodadero Beach - 17 min drive - 8.7 km
  • Santa Marta Beach - 28 min drive - 15.6 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 9 min drive

Restaurants

  • ‪Subway - ‬6 min drive
  • ‪Cosechas - ‬6 min drive
  • ‪El Patrón - ‬9 min walk
  • ‪Crepes & Waffles - ‬9 min walk
  • ‪Harrys parrilla Y Tragos - ‬10 min walk

About this property

Mercure Santa Marta Emile

3.5-star beach hotel near Zazue
Mercure Santa Marta Emile offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. A children's pool, a fitness center, and spa services are also featured at the business-friendly Mercure Santa Marta Emile. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Santa Marta hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 17 levels
  • 4306 sq ft of conference space
  • 400 sq m of conference space
  • Built in 2015
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Mercure Santa Marta Emile offers 140 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters. 42-inch LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Portuguese, Spanish

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends: COP 55000 for adults and COP 45000 for children
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator

Room amenities

Entertainment

  • 42-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate for children ages 4-12. Additional fees per child, per day apply and are collected at the property. There is no breakfast fee for children age 3 and younger.

Access methods

Staffed front desk

Pets

  • Pets: COP 60000 per pet, per night, plus a deposit of COP 200000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 55000 for adults and COP 45000 for children
  • Pet deposit: COP 200000 per stay
  • Pet fee: COP 60000 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: COP 7000 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Santa Marta Emile Hotel
Mercure Emile Hotel
Mercure Santa Marta Emile
Mercure Emile
Mercure Santa Marta Emile Hotel
Mercure Santa Marta Emile Santa Marta
Mercure Santa Marta Emile Hotel Santa Marta

Mercure Santa Marta Emile Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 404 out of 667 reviews" "
Rating 8 - Good. 186 out of 667 reviews" "
Rating 6 - Okay. 50 out of 667 reviews" "
Rating 4 - Poor. 15 out of 667 reviews" "
Rating 2 - Terrible. 12 out of 667 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and quiet. The swimming pool is nice. The breakfast is basic but the price was really low. It does the job but nothing outstanding.
Stayed 6 nights in Aug 2024

10/10 Excellent

Jabari

Liked: Cleanliness, amenities, property conditions & facilities
Close to the beach excellent service
Stayed 1 night in Aug 2024

10/10 Excellent

Camille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, really nice rooms and hood amenities. Food was very good also! Would stay there again.
Stayed 8 nights in Aug 2024

10/10 Excellent

Gisela, ROYAL PALM BEACH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and helpful staff, when beyond to help me. Nice location
Stayed 3 nights in Jul 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos gustó la piscina y cercanía a la playa, tienen buenos desayunos y opciones de comida
Stayed 4 nights in Jul 2024

10/10 Excellent

Carolina, Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Everybody was extremely helpful and pleasant. The property was clean and the rooms were comfortable. I highly recommend this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

JAIR A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Victor Hugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a very nice place to visit and enjoy the area
Stayed 2 nights in Jul 2024

10/10 Excellent

Carla

Stayed 6 nights in Jul 2024

6/10 Okay

Juan Camilo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
N/A
Stayed 3 nights in Jul 2024

10/10 Excellent

LINDA KATERIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta muy bien equipado, esta elegantemente decorado, muy agradable. El personal es muy amable y servicial en todas las areas. Las habitaciones tienen camas muy comodas, sin ruido, se puede descansar plácidamente; tienen mini bar y baño amplio con agua caliente, ademas de tetera para preparar cafe y te de cortesia. Nuestra habitación con balcon con vista al mar y a la piscina. Se llega a la playa caminando como dos cuadras unos pocos metros realmente y te recibe en la playa una persona del hotel quien te ubica en parasol y te pone las sillas gratis. La playa esta en general limpia el agua de mar no tanto. Pescan ahí mismo a pocos metros. Hay personas en la playa que no son del hotel que te brindan almuerzo de pescado a 45mil pero no es rico, mejor comer en el hotel o en plaza zazue que esta muy cerca tambien a unos 5-10 minutos caminando, en zazue hay mas variedad de comidas. Cerca esta tambien D1 y Ara para comprar snacks o agua. La comida en el hotel es bien deliciosa y de porción generosa, en cuanto a precios desayuno 49mil buffet eso si Rico, variado y te puedes servir a gusto, platos fuertes entre 45 y 60 mil, comidas rapidas entre 15 y 45 mil. Agua a 8mil y tinto 5mil. La piscina es bastante fria, tiene bastante sombra entonces no se calienta mucho pero es grande y limpia los niños de divierten bastante. En los alrededores no hay nada que hacer hay solo hoteles, las calles estan muy regulares no es para salir a caminar. Muy recomendado para descansar
Stayed 4 nights in Jun 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Our stay was a good one and the overall experience was good. No complaints and the private chairs and umbrellas at the beach are a good complement.
Stayed 3 nights in Jun 2024

10/10 Excellent

Yoel

Liked: Property conditions & facilities
Great hotel , but the surrounding are not very good the wak to the beach its discousting, lots of mosquitos, the city its not that clean at all, and also be carefull with the scammer
Stayed 5 nights in Jun 2024

6/10 Okay

jessika

Liked: Cleanliness, staff & service, property conditions & facilities
It’s the only Hotel that charge taxes to the foreign people…
Stayed 2 nights in Jun 2024

10/10 Excellent

NITZA

Liked: Cleanliness, staff & service, property conditions & facilities
The personal are very good!!! The restaurant are excellent!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Gloria, Clifton

Stayed 6 nights in May 2024

10/10 Excellent

miguel a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel just not a lot of things to do near by a little too quiet but if that's your thing then this is the place for you
Stayed 3 nights in May 2024

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the beach.
Stayed 3 nights in Apr 2024

10/10 Excellent

Aramis

Stayed 1 night in May 2024

10/10 Excellent

Johnny Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and very accommodating. Lots of things to do and only a three minute walk to the beach. When we return to Santa Marta, we will stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Affordable Luxury Hotel
My stay was great! The people were super nice and accommodating. The $10 breakfast is totally worth it. I also tried the gym and they have some decent equipment and the pool is also nice. It's a really short walk from the beach which is very convenience. No complaints at all.
Stayed 6 nights in May 2024

8/10 Good

JORGE ALBERTO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Pros: Clean, delicious breakfast, close to a mall and restaurants, walking distance from beach, amazing swimming pool, pretty good fitness center. Cons: Beach amenities. There are no beds, only chairs. The tents aren’t permanent, they must be disassembled daily. It is supposed to be around 17:00, but the staff starts around 16:30 to bother you with the process. They want to do it as early as possible and go away.
Stayed 4 nights in Apr 2024

10/10 Excellent

Lawrence

Stayed 2 nights in Apr 2024

10/10 Excellent

Jeison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Cesar Camilo

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
El check in es muy tarde, la habitación tenía dos cucarachas y estaba supuestamente “recién arreglada” nos dijeron que nos daban un agua de cortesía y nunca llegó, pedimos una acomodación extra (paga) y no recibimos toalla ni almohada/cobijas. El desayuno es muy bueno, calificación honesta 2/5
Stayed 3 nights in Apr 2024