This was our second stay. The first time we stayed in November we tried to use Jacuzzi but it never got hot, same thing on this stay. However they kept it on all night to get it hit for the next day. Its a big Jacuzzi and we understand it takes time to warm, so if you stay here, call ahead a few hours in advance and ask them to turn it on. Also the big lodge restaurant has burned down, so our plans to eat dinner never happened. The two reasons for the hotel choice, food and jacuzzi.. I am gonna say this, they really tried to make it right, gave us a late check out for 5 pm, and they also had a make shift restaurant y the pool, and the food and staff did a great job. They comped the breakfast for us.... They tried to show good hospitality and I give them an A for effort. We will go back again, but we will call ahead next time to confirm things.