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Hacienda AltaGracia, Auberge Resorts Collection

5.0 star property
Family-friendly upscale hotel with 2 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hacienda AltaGracia, Auberge Resorts Collection

Couples treatment rooms, sauna, spa tub, steam room, body treatments
Grand Room (Casa Grande con Piscina) | Mountain view
Couples treatment rooms, sauna, spa tub, steam room, body treatments
View from room
Couples treatment rooms, sauna, spa tub, steam room, body treatments

Reviews

10 out of 10

Exceptional

Popular amenities

  • All-inclusive
  • Bar
  • Hot tub
  • Room service
  • Gym
  • Pool

Explore the area

Map
Contiguo Escuela Sta Teresa de Cajon, Cajón, San Jose
  • Alexander Skutch Bird Sanctuary
    18 min drive
  • Uvita Beach
    70 min drive
  • Marino Ballena National Park
    70 min drive
  • Buenos Aires (BAI)
    93 min drive

Room options

View all photos for Grand Room (Casita Grande)

Egyptian cotton sheets, premium bedding, free minibar items

Grand Room (Casita Grande)

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Grand Room (Casa Grande con Piscina)

Grand Room (Casa Grande con Piscina) | Mountain view

Grand Room (Casa Grande con Piscina)

  • 167 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Room (Casa con Piscina)

Room (Casa con Piscina)

Room (Casa con Piscina)

  • 122.3 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Casa)

Egyptian cotton sheets, premium bedding, free minibar items

Room (Casa)

  • 122 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room (Casa Grande)

Egyptian cotton sheets, premium bedding, free minibar items

Grand Room (Casa Grande)

  • 169 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room (Casona con Piscina)

Private pool

Room (Casona con Piscina)

  • 167 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds (Casita)

Egyptian cotton sheets, premium bedding, free minibar items

Double Room, 2 Queen Beds (Casita)

  • 73 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Casita)

Egyptian cotton sheets, premium bedding, free minibar items

Room, 1 King Bed (Casita)

  • 73 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About the area

Santa Teresa

In Cajón .You'll be within 6 miles (10 km) of Alexander Skutch Bird Sanctuary and 9 miles (15 km) of Topolandia. Chirripó National Park is within 16 miles (25 km) and Miravalles Cross is within 20 miles (32 km).

What's nearby

  • Alexander Skutch Bird Sanctuary - 18 min drive
  • Chirripó National Park - 43 min drive
  • Uvita Beach - 70 min drive
  • Marino Ballena National Park - 70 min drive
  • Nauyaca Waterfalls - 71 min drive

Restaurants

  • ‪Soda Las Palmas - ‬18 min drive
  • ‪Soda El Maná - ‬25 min drive
  • ‪Bar Lechoncito - ‬32 min drive
  • ‪Pizzeria Vella Casa - ‬33 min drive
  • ‪Soda Rusti-k - ‬30 min drive

About this property

Hacienda AltaGracia, Auberge Resorts Collection

Family-friendly upscale hotel with 2 outdoor pools
Some rates at Hacienda AltaGracia, Auberge Resorts Collection are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hacienda AltaGracia, Auberge Resorts Collection offers its guests a full-service spa, 2 outdoor swimming pools, and 2 spa tubs along with an indoor pool and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges.

A children's pool, a fitness center, and spa services are also featured at the luxury Hacienda AltaGracia, Auberge Resorts Collection. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Cajón hotel.

  • 1 floor
  • 50 guestrooms or units
  • 3 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Built in 2014
  • Deli
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Smoking in designated areas
Hacienda AltaGracia, Auberge Resorts Collection offers 50 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 50-inch LED televisions come with premium digital channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

THE WELL has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Art supplies
  • Babysitting (surcharge)
  • Children's books
  • Children's games
  • Children's pool
  • Free cribs/infant beds
  • Highchair
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Separate living room
  • Snack bar/deli

Parking and transportation

  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 2 poolside bars and 2 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • 2 spa tubs
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Full-service spa
  • Helicopter/airplane tours
  • Horse riding/rentals
  • Indoor pool
  • Mountain biking
  • Private picnics
  • Ropes course
  • Sauna
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • No elevator (single level property)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch LED TV
  • Digital channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Separate sitting area
  • Turndown service
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 375 per vehicle (roundtrip, maximum occupancy 6)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hacienda AltaGracia Hotel San Isidro de El General
Hacienda AltaGracia Hotel
Hacienda AltaGracia San Isidro de El General
Hacienda AltaGracia Auberge Resort San Isidro de El General
Hacienda AltaGracia Auberge Resort El General
Hacienda AltaGracia Auberge San Isidro de El General
Hacienda AltaGracia Auberge El General
Hacienda AltaGracia Auberge G

Hacienda AltaGracia, Auberge Resorts Collection Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 28 out of 30 reviews" "
Rating 8 - Good. 2 out of 30 reviews" "
Rating 6 - Okay. 0 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Lil Maria

Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Auberge properties and this is one of the nicest I have stayed at! Loved everything about it.
Stayed 4 nights in Feb 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I read other reviews, thought they must be exaggerated or fake, but this place really is everything others say. Absolutely beautiful property. Warm, friendly caring staff. Loved the private flight experience to and from SJO. Waterfall hike tour. A little more challenging than we were first led to expect, but we made it, LOVED it! Casitas beautiful. Huge! Spa and fitness and pools all excellent, big, new. Only minor criticisms: Fitness centre equipment a little limited. No leg machines. Food is overall very good, but some dishes a little underwhelming. Breakfasts excellent. In-room dining, so-so. Understandably food is pricey, as to be expected for the stature of the property. We spent an average of $170 US per adult per day for meals. We don’t drink much. Adds up.
Stayed 5 nights in Feb 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jungle Paradise
Amazing Resort, not too much going on locally but the location is stunning and so are the staff--great for a detox and rest
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alta Garcia exceeded expectations. Wonderful location, outstanding views on sunset and sunrise in the Costa Rican mountains, great activities, excellent service
Stayed 3 nights in Feb 2019

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back!
We loved our stay here! It was the perfect vacation to ring in the new year. We highly recommend taking a private plane to the resort. Hacienda AltaGracia is the perfect combination of relaxation and activity. We loved the horseback rides, the ultralight flight, hiking and relaxing by the gorgeous infinity pool. The resort grounds are gorgeous. The food is great. The breakfast is top notch. The staff is top notch. We will be back!
Stayed 6 nights in Dec 2018

10/10 Excellent

Parisa, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place in every possible way. The property is absolutely gorgeous.Clran and pristine, and a paradise if you like horse back riding.. super luxury, the hotel has its own private plane to get there. 30 min flight to San Jose..
Stayed 1 night in Nov 2018

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent but expensive
Overall amazing, its a bit expensive for the area for sure. Also not much to do in the area, off of the property, unless you want to drive for an hour or more. STUNNING Location
Stayed 3 nights in Jun 2018

10/10 Excellent

Lambie, Caribbean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tropical paradise
Your every need is attended to without any problem. Beautiful setting with five star accommodations, friendly staff and top class facilities. Breakfast and lunches were amazing but we were a bit disappointed with the dinner menu. Would definately go again in a heartbeat!
Stayed 8 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway
Peaceful place in the mountains/hills of Costa Rica. People were fantastic. From Karla the valet , Diego the bartender, Pablo / Miguel the horsemen they were personal And effective. We had a great time..
Stayed 3 nights in Mar 2018

10/10 Excellent

Mary, Houston, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in the mountains near San Isidro
It was the healing experience my family needed. The resort is a welcome change from city life in America. Everyone is so warm and friendly and it takes you back to what is important in life: reconnecting with beautiful people and nature.
Stayed 4 nights in Jan 2018

10/10 Excellent

Mark, Bermuda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the finest hotels in the world.
The staff, when it came to booking and helping with ideas for our holiday, were amazing. The resort is breathtaking. The casitas (villas) are first rate, the location is stunning and the staff could not help you enough. Super friendly and very professional. I want to go back soon.
Stayed 6 nights in Dec 2017

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Costa Rica Jewel
Superb locale, staff, food, and atmosphere!! Fabulous service and amenities. The staff treats you like family and royalty at the same time. Multiple activities to choose or just relax. Grounds are heavenly and the climate can be variable but beautiful! Would recommend highly to anyone coming to Costa Rica--the hotel is the very meaning of "Pura Vida"

10/10 Excellent

Bramwell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding resort with horse staples
We stayed 4 nights at this great resort over Christmas 2017 in two Casitas together with our daughter and her boyfriend. The service at AltaGracia is exceptional and excellent. Never saw such personal and high class hospitality in a hotel.

10/10 Excellent

Esteban, Heredia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I've ever stayed.
Wow. Just wow. Personalized attention. Gorgeous room. Beyond delicious restaurant. Huge spa. Is the best hotel I've ever stayed.

10/10 Excellent

patrick, philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Beautiful, quite, very high level services and features. People are so nice friendly and respectful. One of our very best hotel experience ever.

10/10 Excellent

LAURENT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Très bel établissement mais les services offert ne tiennent pas trop compte de la protection de l”environment
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel emplacement en montagne
Tout est parfait. Nous y retournerions. Magnifique Bungalow.