8/10 Good
raquel
Travelled with family
9 Jul 2024
Liked: Staff & service
Bathrooms need renovation! The rest is very good.
The garden room is big with a terrace, recently renewed. The bedding is good and the kitchenette very complete (too bad it is by the bed and not at the closed terrace which would be very convenient.
But the bathrooms are terribly dated and they know it, I complained. The fawcetts are old, in awful conditions. The old wood cabinet under the sink only makes things worse, insects love dark humid wood so we had a huge cockroach come out of there. The sink and shower are fully open to also let those disgusting creatures hide and come out of there.
Other than that, the location, gardens, pool and beach side are great! Breakfast is nicely served with 2 options: continental and local "tico" breakfast. The funny thing is they offer either juice OR coffee... how much would they spend on offering both like every other hotel? You may also go back to your room and make your own coffee... isn't it the same if offered during breakfast?
One more remark. With regards to security. The parking gate is fully open all day, all night. We never saw a guard at the gate, nor is there any way to close it. And the reception is far and closed at night. Some security measures should be taken, at least a code to enter the gate from the open parking lot.
raquel
Stayed 2 nights in Jul 2024
