I’ve been in Spain for two weeks now and this was by far the worst experience I’ve had. The hotel is part of a mall but has no lobby and no place to pull up to unload unless you use the illegal loading zone. I wandered around inside for several minutes until I found the reception hidden under a staircase. I checked in, went to my room, which was blistering hot. I turned on the air conditioning while I unpacked, only to discover that the air conditioning was not working. In addition the fridge was not working. When I reported this at reception, I was told that their central air was broken. Further, there was only one plug in for charging devices and it was in the bathroom. Neither side of the bed, the lamp or TV area had a plug. When I returned the following day after my visit to the Cathedral, I found that the elevator wasn’t working….and I was on the sixth floor. Not to mention that I walked in, greeted the two ladies at reception and then stood in front of the elevator. They didn’t bother saying anything to me until two more people arrived and told THEM that the elevator was broken. The only saving grace was the nice young man that checked me in. Although he tried to offer me another room on the second floor, I would have to pack my items and there was no central air no matter what room I was in