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Hotel Casa Jum

3.5 star property
3.5-star spa hotel in Los Rieles

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa Jum

Exterior
Royal Suite | Terrace/patio
Minibar, in-room safe, desk, laptop workspace
Apartment, 3 Bedrooms | Private kitchen
Apartment, 3 Bedrooms | Terrace/patio

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pet-friendly
  • Spa

Explore the area

Map
C/ Penetración, Los Rieles, Gurabo, Santiago de los Caballeros, Santiago, 51000
  • Centro Leon
    3 min drive
  • Bella Terra Mall
    4 min drive
  • Pescaderia del Norte
    2 min walk
  • Santiago (STI-Cibao Intl.)
    25 min drive

Room options

View all photos for Luxury

Luxury

Luxury

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

  • 153 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Royal Suite

Royal Suite

Royal Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Superior

Minibar, in-room safe, desk, laptop workspace

Executive Superior

  • 300 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Single Room

Executive Single Room | Safe

Executive Single Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 350 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Similar properties

Front of property - evening/night

Platino Hotel & Casino

Breakfast included
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very good, (1000)
The price is CA $82
per night
CA $105 total
includes taxes & fees
1 Jan - 2 Jan
Platino Hotel & Casino

About the area

Santiago de los Caballeros

Heart of Santiago de los Caballeros.Your stay at this Los Rieles hotel places you within 3 miles (5 km) of Centro Leon and Bella Terra Mall. Also, Casino Gran Almirante is within 3 miles (5 km) and Monument to the Heroes of the Restoration is within 6 miles (10 km).

What's nearby

  • Centro Leon - 3 min drive
  • Bella Terra Mall - 4 min drive
  • Catedral de Santiago - 7 min drive
  • Monument to the Heroes of the Restoration - 7 min drive
  • Estadio Cibao - 7 min drive

Getting around

  • Cibao Intl. Airport (STI) - 26 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Esso Food Shop - ‬4 min drive
  • ‪La Fiamma Stgo - ‬5 min drive
  • ‪Sabrass Restaurante - ‬5 min drive
  • ‪El dorado snack bar - ‬2 min drive

About this property

Hotel Casa Jum

3.5-star spa hotel in Los Rieles
Hotel Casa Jum offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Casa Jum. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Santiago de los Caballeros hotel.

  • 1 building
  • 9 guestrooms or units
  • 3 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Casa Jum offers 9 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and bidets.

This Santiago de los Caballeros hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Services include facials, body scrubs, and manicures and pedicures. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–10:30 AM: USD 10 for adults and USD 5 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Access to nearby health club
  • Bike parking
  • Bike storage
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathtub or shower
  • Bidet
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 7 and up

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 for adults and USD 5 for children
  • Airport shuttle fee: USD 30 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 15 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 7 and up.

We should mention

  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hostal Casa Jum Hostel Gurabo
Hostal Casa Jum Hostel
Hostal Casa Jum Gurabo
Hotel Casa Jum Santiago
Casa Jum Santiago
Casa Jum
Hostal Casa Jum
Hotel Casa Jum Santiago de los Caballeros
Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel
Hotel Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel Santiago de los Caballeros

Hotel Casa Jum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 271 out of 373 reviews" "
Rating 8 - Good. 70 out of 373 reviews" "
Rating 6 - Okay. 19 out of 373 reviews" "
Rating 4 - Poor. 9 out of 373 reviews" "
Rating 2 - Terrible. 4 out of 373 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rose

Travelled with family
Liked: Amenities
It was lovely and the staff too.
Stayed 1 night in Aug 2024

6/10 Okay

Luz

Stayed 1 night in Aug 2024

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Just great…
Stayed 1 night in Aug 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff, very good foods, nice size room with electronic safe.
Stayed 3 nights in Aug 2024

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

John Daniel

Liked: Cleanliness, staff & service
Overrated
I don’t know how this hotel achieved its high rating. I stayed one night. AC never cooled the room. Refrigerator didn’t work. There’s no restaurants within walking distance. Leondo is nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Julio Fermin De Los

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel
Stayed 6 nights in Jul 2024

10/10 Excellent

LIDIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was very clean and nice
Stayed 4 nights in Jul 2024

10/10 Excellent

Wilfredo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cozy hotel with friendly staff.
The hotel is located in a tranquil area a few minutes driving from shops and the mall. The hotel manager goes above and beyond to make your stay comfortable and alsays renembers returning customers. Transportation to other cities can easily be arranged, or even a ride to the airport, which is very convenient.
Stayed 3 nights in Jun 2024

6/10 Okay

wanda

Travelled with partner
No cable at all
Stayed 6 nights in Jun 2024

10/10 Excellent

Willie, Riverdale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!!!
Stayed 1 night in Jun 2024

10/10 Excellent

Angie Q.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Juan

Travelled with family
Liked: Amenities
Good services
Stayed 3 nights in Jun 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great hotel for the price and the staff are very friendly. The only downside is, there isn’t much within walking distance. However, Uber rides to the city center are cheap and don’t take long, so the money you save more than makes up for that.
Stayed 4 nights in May 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice, small cozy hotel. The staff is very nice.
Stayed 1 night in May 2024

10/10 Excellent

Santa, Scott Depot

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy & Safe place
Stayed 1 night in May 2024

10/10 Excellent

Vance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, in more of a suburban street that terminates in a cul-de-sac. Nice and quiet. The staff is incredible - always available and incredibly helpful. Shout out to Elis and Karim! I'll be back my friends.
Stayed 9 nights in Apr 2024

10/10 Excellent

Raeburn

Stayed 1 night in May 2024

8/10 Good

Hilaire Romual

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom is correct regarding the amount paid. The service is good and very quick.
Stayed 1 night in Apr 2024

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J'ai adoré mon séjour a casa jum , le personnel étaient exceptionneil ! Ma note est de 100% un gros merci Patrick Vincent
Stayed 3 nights in Apr 2024

6/10 Okay

Ainsley Jason

The hotel was shabby at best, the room was smaller and not worth the price. The towels were hard and over used. The tv was a piece of crap.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Was a good sized room with everything needed for the day I was there.
Stayed 1 night in Apr 2024

10/10 Excellent

Aris A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and humbled place.
Stayed 1 night in Mar 2024

6/10 Okay

robert b

Travelled with partner
Liked: Staff & service
this was second time we stayed here good location nice staff lousy dark rooms
Stayed 6 nights in Mar 2024