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Palmetto Hotel

3.0 star property
3-star hotel perfect for exploring Santiago de los Caballeros

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palmetto Hotel

Reception
Standard Room
Exterior
Restaurant
Basic Double Room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
Av Juan Pablo Duarte & Calle Puerto Rico, Santiago de los Caballeros, Santiago De Los Caballeros, 51000
  • Bella Terra Mall
    5 min walk
  • Centro Leon
    16 min walk
  • Casino Gran Almirante
    17 min walk
  • Santiago (STI-Cibao Intl.)
    22 min drive

Room options

View all photos for Deluxe Room

Laptop workspace, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
El Montserrat - Hotel Boutique
Free WiFi
Air conditioning
Housekeeping
Living/dining area
4.5 out of 5, Wonderful, (92)
The price is CA $52
per night
CA $66 total
includes taxes & fees
5 Dec - 6 Dec
El Montserrat - Hotel Boutique

About the area

Santiago de los Caballeros

Heart of Santiago de los Caballeros.You'll be within half a mile (1 km) of Bella Terra Mall and 2 miles (3 km) of Centro Leon with a stay here. Casino Gran Almirante and Monument to the Heroes of the Restoration are also within 2 miles (3 km).

What's nearby

  • Bella Terra Mall - 5 min walk - 0.4 km
  • Casino Gran Almirante - 17 min walk - 1.5 km
  • Monument to the Heroes of the Restoration - 3 min drive - 2.7 km
  • Catedral de Santiago - 3 min drive - 3.7 km
  • Estadio Cibao - 4 min drive - 4.6 km

Getting around

  • Cibao Intl. Airport (STI) - 22 min drive

Restaurants

  • ‪Foodtropolis - ‬5 min walk
  • ‪Los Jefes Street Food - ‬8 min walk
  • ‪Mr. Grilled - ‬5 min walk
  • ‪Level Lounge - ‬6 min walk
  • ‪KGB Bistro - ‬5 min walk

About this property

Palmetto Hotel

3-star hotel perfect for exploring Santiago de los Caballeros
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Palmetto Hotel also features tour/ticket assistance, concierge services, and a water dispenser. Self parking is free.

This 3-star Santiago de los Caballeros hotel is smoke free.

  • 21 guestrooms or units
  • 5 levels
  • Full breakfast (free)
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • No smoking on site
  • Water dispenser
Palmetto Hotel offers 21 air-conditioned accommodations with complimentary bottled water. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads.

This Santiago de los Caballeros hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free offsite parking within 7 ft
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free full breakfast available daily 8:00 AM–10:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

More

  • Free local calls
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palmetto Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

PALMETTO HOTEL Hotel
PALMETTO HOTEL Santiago De Los Caballeros
PALMETTO HOTEL Hotel Santiago De Los Caballeros

Palmetto Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 140 out of 320 reviews" "
Rating 8 - Good. 110 out of 320 reviews" "
Rating 6 - Okay. 31 out of 320 reviews" "
Rating 4 - Poor. 21 out of 320 reviews" "
Rating 2 - Terrible. 18 out of 320 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Janet

Stayed 1 night in Aug 2024

4/10 Poor

angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Terrible noise. Since us in front of a hospital. Couldn’t sleep at all with the traffic and noises
Stayed 1 night in Aug 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable hotel that is located in an excellent area, next to a mall and across the street from a well known hospital. There are also a lot of restaurants and food options nearby, and there is no issue with transportation.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jocelyn

Liked: Staff & service, amenities, property conditions & facilities
Very friendly and supportive staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

SANTOS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente front desk en la noche buen servicio trato amable
Stayed 2 nights in Jul 2024

10/10 Excellent

Kelvin

Stayed 1 night in Jul 2024

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Be prepared to carry your bags up those stairs by yourself there is no assistance whatsoever by the front desk staff even though they walk you up.
Stayed 3 nights in Jun 2024

4/10 Poor

Manuel

Travelled with family
Le falta mantenimiento, la bañera no desagua bien, la tapa del toilet floja, mucho ruido, personal muy mecanico, le falta amabilidad.... el joven del check in muy amable, el desayuno muy bueno.
Stayed 1 night in Jul 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good value & mostly friendly staff
I have been going to this hotel for years because of the value and the friendly staff. They have a new receptionist now who is rather arrogant and condescending. He talks down to his guests and should treat them with a little courtesy. Other than that, the hotel was great.
Stayed 3 nights in Jul 2024

4/10 Poor

Carlos

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Not repeating =D
Hotel it is right next to a Plaza which it is a small one but with nice options inside. There are also at least 2 other bigger plazas and plenty of eating spots plus very easy for transportation to be used. The offered breakfast is very simple but delicious and worth it. Hotel Personnel is awesome as well.
Stayed 3 nights in Jun 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Jul 2024

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Ernesto Javier

Business traveller
Liked: Cleanliness, staff & service, room comfort
Perfect for a quick trip
Simple , nothing crazy but good enough for a quick trip
Stayed 2 nights in Jun 2024

6/10 Okay

Mercedes, Hoschton

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
No elevator when you travel with luggage can be a nuisance
Stayed 1 night in Jun 2024

10/10 Excellent

Lazaro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent! The gentlemen was very helpful, polite and hospitable.
Stayed 1 night in Jun 2024

6/10 Okay

Hector

Liked: Cleanliness, amenities
I liked the surrounding facilities. I did not like that the hot-cold water was uncontrollable, and the wi-fi signal was weak many times.
Stayed 7 nights in Jun 2024

8/10 Good

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Jose

Stayed 1 night in Jun 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024

8/10 Good

Louis

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is like the 5th time my room was not cleaned i am starting to think there is some thing wrong here. I don't understand this. I left at 3am and came back looking to shower and skeep at 3am the next day and the room is not cleaned and no towels. This continues to happen here. The front desk is great and breakfast is good but housekeeping is horrible
Stayed 1 night in May 2024

10/10 Excellent

Louis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in May 2024

10/10 Excellent

Irismely

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024