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Platino Hotel & Casino

3.0 star property
3-star Colonial hotel near Monument to the Heroes of the Restoration

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Photo gallery for Platino Hotel & Casino

Front of property - evening/night
Interior
Casino
Interior entrance
Junior Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031
  • Monument to the Heroes of the Restoration
    ‪19 min walk‬
  • Catedral de Santiago
    ‪5 min drive‬
  • Estadio Cibao
    ‪7 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪20 min drive‬

Room options

View all photos for Junior Suite Deluxe

Junior Suite Deluxe

Junior Suite Deluxe

  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Deluxe Room

Executive Deluxe Room

Executive Deluxe Room

  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Superior Room

Executive Superior Room

Executive Superior Room

  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Centro Plaza Hodelpa

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1001)
The price is CA $128
per night
CA $164 total
includes taxes & fees
25 Mar - 26 Mar
Centro Plaza Hodelpa

About the area

Santiago de los Caballeros

Heart of Santiago de los Caballeros.Your stay at this La Zurza hotel places you within 2 miles (3 km) of Monument to the Heroes of the Restoration and Catedral de Santiago. Hermanos Patino Bridge and Centro Leon are also within 3 miles (5 km).

What's nearby

  • Monument to the Heroes of the Restoration - 19 min walk - 1.7 km
  • Catedral de Santiago - 5 min drive - 4.3 km
  • Estadio Cibao - 7 min drive - 4.9 km
  • Mundo Acuático - 7 min drive - 6.3 km
  • Colinas Mall - 7 min drive - 5.6 km

Getting around

  • Cibao Intl. Airport (STI) - 20 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬14 min walk
  • ‪Square One - ‬3 min walk
  • ‪El Tablón Latino - ‬17 min walk
  • ‪Amigos 24 Horas - ‬14 min walk
  • ‪Café Santo Domingo - ‬11 min walk

About this property

Platino Hotel & Casino

3-star Colonial hotel near Monument to the Heroes of the Restoration
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center, a meeting room, and limo/town car service. A casino, a nightclub, and multilingual staff are also featured at Platino Hotel & Casino. An airport shuttle (available 24 hours), a theme park shuttle, and a bus station shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Colonial Santiago de los Caballeros hotel.

  • 1 building
  • 91 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Casino
  • Nightclub
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Platino Hotel & Casino offers 91 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Santiago de los Caballeros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free casino shuttle
  • Limo/town car service
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Concerts/live shows
  • Nightclub
  • Private picnics

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • LED TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

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Platino Hotel & Casino Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 492 out of 1000 reviews
Rating 8 - Good. 293 out of 1000 reviews
Rating 6 - Okay. 122 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Fernando

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

4/10 Poor

Hector

Business traveller
Liked: Amenities
Disliked: Property conditions & facilities
La propiedad tiene una buena ubicación, lamentablemente las habitaciones son incómodas debido a que la mayoría no tienen ventanas al exterior, además de un exceso de mobiliario en una habitación pequeña, lo que la vuelve incómoda. Los aires acondicionados no tienen la opción de apagar el display desde el control remoto, lo que agrega una incomodidad extra por la luz del A/C, me fue necesario pegar una tarjeta con cinta para tener oscuridad en la habitación. Pero los peor es es baño el cual usa una cabina de baño bastante estrecha ( no la recomiendo para personas altas o con exceso de peso, aunque no era mi caso), y el fétido olor de los drenajes que sale en las noches, ya que el baño tampoco usa una ventana de ventilación.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alcy

Stayed 6 nights in Nov 2024

10/10 Excellent

Amarilis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención
Excelente ubicación, personal muy atento y educado,
Stayed 1 night in Dec 2024

10/10 Excellent

Zee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Breakfast was very good!
Stayed 1 night in Dec 2024

10/10 Excellent

marisol

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good service.
Stayed 6 nights in Nov 2024

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smaller room than i paid for
They gave me a smaller room than what I paid for. I paid for the largest room that they have. They gave me a smaller room as if they think that i won't know the difference. I stayed in the room before .I hate when people cheat me out of what I am supposed to get and act as though it's nothing
Stayed 1 night in Dec 2024

10/10 Excellent

Richard, apopka

Stayed 3 nights in Nov 2024

10/10 Excellent

Reydy

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the money
Stayed 1 night in Nov 2024

10/10 Excellent

Arleen

Stayed 1 night in Nov 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a horrible experience. My rule got wet because the toilet leaking and getting into my.
Stayed 1 night in Nov 2024

10/10 Excellent

Wilfredo

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Excellent services
Stayed 1 night in Nov 2024

8/10 Good

Desinord

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, except for the server at the restaurant
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco, New York City

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 2 nights in Nov 2024

8/10 Good

Wilson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 3 nights in Nov 2024

8/10 Good

Rosa

Stayed 1 night in Oct 2024

8/10 Good

Francisco, New York City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff
Stayed 1 night in Nov 2024

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property outdated, but very clean and very helpful staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Stayed 1 night in Nov 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Everything was great. staff was excellent knowledgeable and friendly
Stayed 3 nights in Nov 2024

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service,happy with it
Stayed 1 night in Nov 2024

4/10 Poor

Kathy

Stayed 1 night in Aug 2024

2/10 Terrible

Bryan

Stayed 1 night in Oct 2024

10/10 Excellent

Gregory Marvin

Stayed 2 nights in Oct 2024

4/10 Poor

Dave

Stayed 2 nights in Oct 2024