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Alto Santiago

3.5-star apartment near Costanera Center

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Pool
Property amenity
Exterior
Exterior
Exterior

Reviews

6.8 out of 10

Entire apartment

1 bathroomSleeps 240 sq m

Popular amenities

  • Gym
    Gym
  • Parking available
    Parking available
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Huérfanos 547, Centro, Santiago, Región Metropolitana, 1320150
  • Santa Lucia Hill
    3 min walk
  • Plaza de Armas
    7 min walk
  • Lastarria District
    7 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    19 min drive

Room options

View all photos for Apartment

Pool

Apartment

  • 40 sq m
  • 1 bathroom
  • Sleeps 2

About the area

Santiago

Downtown Santiago stay.Within a 10-minute walk of this Downtown Santiago apartment, you'll find Plaza de Armas and Santa Lucia Hill. Forest Park and Municipal Theatre of Santiago are also within half a mile (1 km).
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What's nearby

  • Santa Lucia Hill - 3 min walk - 0.3 km
  • Plaza de Armas - 7 min walk - 0.6 km
  • Santiago Town Square - 9 min walk - 0.8 km
  • Palacio de la Moneda - 16 min walk - 1.4 km
  • Medical Center Hospital Worker - 3 min drive - 2.7 km

Getting around

  • Parque Almagro Station - 4 min drive
  • Bellas Artes Station - 5 min walk
  • Santiago Intl. Airport (SCL) - 19 min drive

Restaurants

  • ‪New Horizon - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Work Cafe - ‬2 min walk
  • ‪Thai Express - ‬3 min walk
  • ‪Milagritos - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Alto Santiago

3.5-star apartment near Costanera Center
This apartment offers its guests a fitness center and a front-desk safe. WiFi is free in public spaces. For a fee, parking is available.
  • Front-desk safe
Guest accommodations at this apartment offer safes and hair dryers. Accommodations offer separate sitting areas. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a limited basis.

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (USD 20 per day)

Family friendly

  • Free crib/infant bed

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils

Bedrooms

  • Rollaway/extra beds: USD 20 per night

Bathrooms

  • 1 bathroom
  • Shower/tub combination
  • Hair dryer
  • Free toiletries

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV with cable service

Climate control

  • Air conditioning

Services and conveniences

  • Limited housekeeping
  • Safe
  • Phone
  • Safe at front desk

Location highlights

  • Near a metro station
  • In the city center

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

Policies

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 20 per day
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts Visa, Mastercard, American Express, and Diners Club.

Property is also known as

Alto Santiago Aparthotel
Alto Santiago
Alto Santiago Apartment
Alto Santiago Santiago
Alto Santiago Apartment
Alto Santiago Apartment Santiago

Alto Santiago Reviews

Reviews

6.8
Rating 10 - Excellent. 16 out of 60 reviews" "
Rating 8 - Good. 16 out of 60 reviews" "
Rating 6 - Okay. 10 out of 60 reviews" "
Rating 4 - Poor. 11 out of 60 reviews" "
Rating 2 - Terrible. 7 out of 60 reviews" "

6.6/10

Cleanliness

6.0/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

WILLIAM, Australia

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice place in the City of Santiago
Not Pleased with experience we were assured that it was air cond, the expedia operator assures us that it was air cind. Unable to contact expedia for refund or change of apartment.. TV was not connected we had to ring everyday for access to TV and internet. Air fan was filthy, Iron board was crocked and iron was dangerous wires espoused, no stand for baggage. No shower holding rail for elderly or disable peoples. Toilet seat was loose.
Stayed 15 nights in Feb 2018

4/10 Poor

AMK, NY

Frustrating Stay
First, the check in desk is on the 10th floor of a different building. The room was two buildings away that required carrying luggage up a large flight of stairs. No towels, bath mats, hairdryer, etc. Return to other building to request. No cable for the entire stay. Return to other building to see about problem. No way to contact staff unless you have international service if you're from somewhere other than Chile. Pool is closed for the winter, but when open, closed on Mondays. It was 80 degrees (F) outside. Hotel staff speaks no English. Cleaning crew showed up to clean room before checkout time. Schlep luggage to other building, up to 10th floor to check out. Covered lots of ground here.

4/10 Poor

Stephen, Sydney, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointment Plus
You get your first glimpse of what this property is like when you walk into the foyer and see the sofas which have severely split seats. The property is shabby and looks poorly cared for. Check was in tedious as you have to go through security in the foyer who want to see your passport and check your booking, then you have to go to the office on level 10 for more or less the same procedure and to get your key. They're not geared for foreign tourists so unless you speak good Spanish you will find it difficult. Our room was also shabby; walls and skirting boards needed a good clean and paint; the door to the toilet/bathroom had no latch, so could not be closed. The basin didn't have hot water. The bedding was of inadequate size for the bed. There was no air conditioning or toiletries, contrary to what the ad said. The TV was unworkable despite the written instructions provided.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel
Fine for a short stay

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall I was very happy with the apartment...it was clean, safe and comfortable. Wifi didn't come with a password for the room (wifi source and code didn't exist). My room was facing Merced, which was a bit loud with the traffic & people. Could have used a fan in the room, it was very warm and AC isn't available.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No AC even though the listing said it did
Didn't stay here in the end. There is no AC

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a hotel. It is a kind of flat room in a commercial / residential building. No staff besides the building entrance control. Kitchen and accessories not clean.

6/10 Okay

Dave, New York

Liked: Room comfort
Not a hotel. Apartments rented out by night.
Would not recommend to someone expecting a hotel with front desk, restaurant, concierge. The rooms are fine but basically it seems like the are apartments owned by people who let them be rented as a hotel. If you are arriving to Santiago early in the morning or late at night get a real hotel, not this place. Having said that, if you speak Spanish well, arrive mid day and don't need hotel services, the apartment is fine. Full kitchen and there is a supermarket right next door. I stayed at a hotel for the first few nights and moved here mid day after a few days.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

8/10 Good

JOSEPH, Nyc

Liked: Cleanliness, property conditions & facilities, room comfort
Santiago good apartment for views
Great view of virgin and the city with balcany.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD ONE
GOOD APP YOU CAN CHOOSE. CLEAN AND IN CENTER OF CITY

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Matias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadía Muy Buena!
Excelente! Cómodo y limpio. Creo que para hacer la estadía completa lo que le faltaría sería aire acondicionado porque no cuenta con uno y en verano en Santiago hace mucho calor.
Stayed 1 night in Jan 2018

2/10 Terrible

habitación incómoda, lo mejor es la ubicación...

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pésimo! no había gas en la cocina y camas separada
incómoda
Stayed 1 night in Nov 2017

8/10 Good

Vanessa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lugar comodo para estadia
Lugar muy comodo para estadia, la administración del lugar un poco desordenada, debido a que llegaron otras personas a mi habitacion estando Yo en ese momento dentro de ella, no logramos ocupar la piscina porque no estaba disponible y al momento de reservar nos dijieron que si lo estaba ☹️, pero dentro de todo,muy lindo y comodo

4/10 Poor

sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Comodo pero sin internet.
El lugar comodo pero sin internet! limpieza de loza malisimo, manchado y con grasa !!! No se comunicaron en ninguno de los 2 dias que estuvimos... Falta mantener bien el depto!

4/10 Poor

Sofia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and it's view was good. but the room wasn't very well cleaned and the kitchen didn't have many tools. they had a big knife but no cutting board and you could just cook one thing at a time. When we wrote to them on what's app (Which is where they told us to contact them) they didn't respond even though it appeared as read. when we the next day went to the reception, they told us that we should have told them earlier... Finally she told us that we would get a cutting board as latest the next morning, and we never got one.

6/10 Okay

Karin , Deutschland

Liked: Cleanliness, property conditions & facilities
Prima von der Lage her
Zuvor: Man sollte Spanisch können, wenn man diese Unterkunft bucht. Es hilft! Wir konnten leider nur Englisch und konnten leider nur sehr wenig mit der Dame im Büro kommunizieren. Ansonsten hat es uns dort schon gefallen. Es war sehr sauber und wir hätten jederzeit dort kochen können. Ist also auch für längere Aufenthalte geeignet. Ungeschickt war, dass unser Flug bereits sehr früh ankam und wir leider erst um 15 Uhr einchecken konnten. Zumindest konnten wir aber unsere Koffer dort abstellen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
apartamento limpo e bem organizado
Excelente organização do local, quarto bem arrumado com aquecedor, tv, wifi, cozinha completa e tudo que se precisa para hospedagem. Não arrumam as camas diariamente e nem trocam as toalhas sem pedir pois se trata de apartamento e não hotel. Muito simpáticos e atenciosos em atender!! Ponto negativo e muito grave é que não tem ralo no banheiro e toda vez que tomavamos banho ficava aguaceira no chão sem ter para onde escoar, isso é um grande problema pois com a infiltração diária pode - se comprometer os banheiros!!

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un chiste la organizacion
No le doy un cero solo porque es barato. Desorganizado sucio ruidoso etc etc. Un chiste

6/10 Okay

Verified traveller

Liked: Room comfort
立地が良い
立地はいいんですが、他は良くも悪くもないｱﾊﾟｰﾄでした。

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities