Bahía Escondida

3.0 star property
Family-friendly 3-star hotel near Presa La Boca

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bahía Escondida

Property amenity
Arcade
Breakfast, lunch, dinner served; international cuisine, pool views
Spa reception
Aerial view

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
Falda Cerro de la Ermita, 1010, Camino a La Cortina, Santiago, NL, 67320
  • Bungee Cola de Caballo
    7 min drive
  • Presa La Boca
    8 min drive
  • Matacanes Canyon
    11 min drive
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    62 min drive

Room options

Suite, Kitchenette

  • 25 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Kitchenette

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Suite, 2 Bedrooms

  • 35 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Twin Murphy Bed

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Santiago

In regional park.Stay at this Santiago hotel and you'll be within 2 miles (3 km) of Presa La Boca and 6 miles (10 km) of Cascada Cola de Caballo. Bioparque Estrella is 29.4 mi (47.3 km) away.

What's nearby

  • Bungee Cola de Caballo - 7 min drive
  • Presa La Boca - 8 min drive
  • Cascada del Chipitin - 9 min drive
  • Matacanes Canyon - 11 min drive
  • Cascada Cola de Caballo - 13 min drive

Getting around

  • General Mariano Escobedo Intl. Airport (MTY) - 62 min drive

Restaurants

  • ‪Presa la Boca - ‬9 min drive
  • ‪Tacos Isidro's - ‬7 min drive
  • ‪Bam Bam Villa de Santiago - ‬8 min drive
  • ‪La Casona Bahia Escondida - ‬5 min walk
  • ‪Delicias del Mar - ‬8 min drive

About this property

Bahía Escondida

Family-friendly 3-star hotel near Presa La Boca
As a guest of Bahía Escondida, you'll find a complimentary water park, a marina, and 3 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Bahía Escondida. Self parking is free.

This 3-star Santiago hotel is smoke free.

  • 140 guestrooms or units
  • 5 levels
  • 4 buildings
  • Meeting rooms
  • Built in 1986
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • Onsite shopping
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Bahía Escondida offers 140 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free water park access
  • Full-sized refrigerator
  • Grocery/convenience store
  • Indoor pool
  • Microwave
  • Playground
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–noon: MXN 200-250 for adults and MXN 170-200 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness center
  • Free water park access
  • Indoor pool
  • Motor boating
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Iron/ironing board (on request)
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during October, November, December, January, February, and March:
  • One of the swimming pools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Bahía Escondida

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 1500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 250 for adults, and MXN 170 to 200 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in October and close in March.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Bahía Escondida
Bahía Escondida Hotel
Bahía Escondida Hotel Santiago
Bahía Escondida Santiago
Bahía Escondida Santiago
Bahía Escondida Hotel Santiago

Bahía Escondida Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 85 out of 264 reviews" "
Rating 8 - Good. 71 out of 264 reviews" "
Rating 6 - Okay. 51 out of 264 reviews" "
Rating 4 - Poor. 35 out of 264 reviews" "
Rating 2 - Terrible. 22 out of 264 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Ninfa, Laredo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The area is beautiful, but the room need some upgrades
Stayed 2 nights in Jun 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Yesenia

Stayed 2 nights in Jul 2024

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good resort just needs a remodel
Great pools and friendly services. Lots of things to do. Only downside is hotel is a little worn. Needs an update bad.
Stayed 3 nights in Jul 2024

6/10 Okay

Cristina Rosalba

Travelled with family
Disliked: Staff & service
El concepto del hotel está fantastica para ir en familia , principalmente con niños pero al hotel le falta actualizar el moviliario de las habitaciones porque almenos en nuestra habitacion se notaba el mal olor en el a/c , la tv es bastante viejita y no se veía bien , el telefono que tiene la habitacion no tiene menú de servicios por lo que no pudimos usarlo, algunas albercas se nota que estan faltas de mantenimiento porque tienen sarro en algunas areas .. pero las vistas que ofrece em hotel son fantansticas y a pesar de lo anterior que comento sí volveria a ir y aprovecharia los asadores que estan en medio de la montaña , super padre esa area.
Stayed 1 night in Jun 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Jun 2024

4/10 Poor

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I would say the service was horrible, but it was none existent
Stayed 2 nights in May 2024

10/10 Excellent

Sandra

Stayed 1 night in May 2024

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Valeria, houston

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was dark and unsafe The rooms were very dirty The door did not close No staff around for any assistance
Stayed 1 night in Oct 2023

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place has potential, but it needs a complete renovation.
Stayed 2 nights in Jul 2023

2/10 Terrible

Cesar, Fort Worth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
bedding sheets and towels were dirty, had some questionable stains! bugs in the kitchen area, rooms and facility not updated at all.
Stayed 1 night in Jun 2023

10/10 Excellent

José de Jesús

Stayed 1 night in Jun 2023

2/10 Terrible

Peter

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Big disappointment
It's not the resort's fault that we had bad weather, but everything is. Unfriendly receptionist to start with. Then the room didn't even had a chair and we were told that's normal - what hotel room doesn't have a chair??? Next problem was there were not enough outlets in the room. And then the beds, unless you like super hard ones you are in for an uncomfortable night.
Stayed 1 night in Mar 2023

10/10 Excellent

Carlos

Stayed 2 nights in Mar 2023

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Apr 2022

10/10 Excellent

Sergio E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Excellent. A little pricey. No meals included, nice amenities, clean. In the beautful mountains, all the building all far & seperated. You can drive.
Stayed 7 nights in Dec 2021

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

Terri

Travelled with family
Disliked: Amenities, property conditions & facilities
Room needed TLC. Paint peeling, Doors banged up / scratched. Sinks in kitchen and bathroom did not drain. Kitchen utensils and pans need replaced. Refrigerator was rusted and did not cool properly Amenities were close for the year - pool empty. In summary, not a pleasant stay; therefore, way too expensive (NO VALUE) for what they offer.
Stayed 1 night in Nov 2021

4/10 Poor

Camilo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is outrageously overpriced for what it is. The property has received no significant maintenance in years. It is not really a hotel but rather a club and it should be advertised as such. People there were not really vacationing but rather they own some kind of share and were there for the weekend. It is more like an apartment building with access to a pool to which by the way you have to drive to as there is no way to get there from the apartment but using the street. The room itself was average at best, maybe 2.5 star quality but with a 4.5 star pricing. Doors were old and dingy, painting is coming off. Bathrooms need maintenance, you would not want to step in without flip-flops. Just horrible for the price, we paid $650 for two nights in a 2-bedroom suite. The facilities, service, etc is worth half that at best. Find somewhere else to stay.
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No water
None of the water park was open. We were told only open on weekends. Very disappointed child.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented the 2 bedroom Master Suite on the 4th floor which had an amazing view. Fantastic place for family with kids. Large pool and cool water park.
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the installations, beds are a little firm.
Stayed 1 night in Jul 2019