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Hotel Alcala del Rio

3.5 star property
3.5-star hotel near Costanera Center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Alcala del Rio

Terrace/patio
Reception
Exterior
Reception
Double Room

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
  • Pool
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Padre Mariano, 331, Providencia, Santiago, Region Metropolitana, 7500015
  • Clínica Indisa
    9 min walk
  • Meeting Cafe
    1 min walk
  • Pedro de Valdivia Station
    7 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    24 min drive

Room options

View all photos for Double Room

Double Room

Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

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Exterior

Ibis Budget Santiago Providencia

Pet-friendly
Parking included
Free WiFi
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4.3 out of 5, Excellent, (474)
The price is CA $108
per night
CA $108 total
7 Jan - 8 Jan
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About the area

Santiago

Providencia stay.Within a 10-minute walk of this Providencia hotel, you'll find Municipal Market of Providencia and Sernatur. Nescafé Theater of The Arts and Sculpture Park are also within half a mile (1 km).

What's nearby

  • Costanera Center - 17 min walk
  • Plaza de Armas - 4 min drive
  • Medical Center Hospital Worker - 5 min drive
  • Santa Lucia Hill - 5 min drive
  • San Cristobal Hill - 12 min drive

Getting around

  • Parque Almagro Station - 7 min drive
  • Pedro de Valdivia Station - 7 min walk
  • Santiago Intl. Airport (SCL) - 24 min drive

Restaurants

  • ‪Lusitano - ‬3 min walk
  • ‪El Ancla - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Tavelli - ‬4 min walk
  • ‪Sangucados - ‬4 min walk

About this property

Hotel Alcala del Rio

3.5-star hotel near Costanera Center
A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 2691 square feet (250 square meters) and includes a conference center. An area shuttle within 250 km and a theme park shuttle are available for a fee. An outdoor pool, a rooftop terrace, and a library are also featured at the business-friendly Hotel Alcala del Rio. The hotel can provide concierge services and wedding services.

This 3.5-star Santiago hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 2691 sq ft of conference space
  • 250 sq m of conference space
  • Continental breakfast (free)
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Elevator
  • No smoking on site
Hotel Alcala del Rio offers 50 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge) up to 250 km
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free continental breakfast available 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends
  • Room service available

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Elevator door width (inches): 28
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Alcala del Rio

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 11:00 AM to 5:00 PM.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Alcalá Del Río
Alcalá Del Río Santiago
Hotel Alcalá Del Río
Hotel Alcalá Del Río Santiago
Hotel Alcalá Río Santiago
Alcalá Río Santiago
Hotel Alcalá Del Río
Hotel Alcala del Rio Hotel
Hotel Alcala del Rio Santiago
Hotel Alcala del Rio Hotel Santiago

Hotel Alcala del Rio Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 41 reviews" "
Rating 8 - Good. 12 out of 41 reviews" "
Rating 6 - Okay. 13 out of 41 reviews" "
Rating 4 - Poor. 2 out of 41 reviews" "
Rating 2 - Terrible. 2 out of 41 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

8.4/10

Amenities

6.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Roberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While it was clean, some of the property needs an upgrade. The bathtub's surface was worn and should be replaced. The window didnot lock well and it was cold at night. For breakfast the scrambled eggs were runny most of the 6 days we were there. The wifi was not very good, it was slow and I could get my emails (Outlook) to bring up the new messages. We visited in early september, the breakfast area was coldish, so we had to wear a jacket. But the location was very convenient and it was economical.
Stayed 7 nights in Sep 2024

10/10 Excellent

María

Liked: Property conditions & facilities
Muy buena atención
Stayed 1 night in May 2024

10/10 Excellent

Juana

Stayed 2 nights in Apr 2024

10/10 Excellent

Mark-Anthony

Liked: Amenities
Far exceeded my expectations. Cozy bed and delicious continental breakfast. Walkable distance from San Cristobal Hill. Very high value for it’s decent price. Recommended!
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness and friendliness of the property and the location. It is a little old fashioned but I liked that too.
Stayed 7 nights in Dec 2019

2/10 Terrible

Krissy, New York

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
No me gusto que no había agua caliente y el hotel se ve muy viejo y descuidado
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 8 nights in Nov 2018

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Descent value
The hotel was descent for two travelers it the building is old and in kind of shabby condition

4/10 Poor

Peter, Chile

Disliked: Staff & service, room comfort
Faulty towers
This hotel reminds me of Faulty Towers. The best intentions but everything just go wrong.

6/10 Okay

Leonel, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was kind and friendly, the rrom was a bit small, but OK for few days. The location was the best, just five minutes from the subway. Nice breakfast.

8/10 Good

Marcio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel super bem localizado, recepção e atendimento ótimos. Quarto e banheiro muito limpos, camas boas, deixou um pouco a desejar nas cobertas, mas os lençóis são bons. Café da manhã não é bom.
Stayed 3 nights in Sep 2024

6/10 Okay

Hung Chak

Business traveller
Stayed 3 nights in Aug 2024

6/10 Okay

Shu Jean Tien

很舒服

6/10 Okay

Shu Jean Tien

Disliked: Property conditions & facilities
不錯，舒適，安靜，周圍環境很好

10/10 Excellent

rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotle bien ubicado tranquilo y funcional
la estadia fue buena, el personal atento y el desayuno bien completo. Se debe mejorar en : los muebles de la habitación son de un café oscuro un poco deprimente y a estas alturas se debe cambiar el tv a uno plano. Es inadmisible un TV de los antiguos

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Greit hotell for natt eller to. Sentralt,rimelig
OK hotell. Vi overnattet en natt og koste oss med en lokal bakhage med svømmebassent. Bassenget så ikke så innbydende ut men vi fikk servert en kald øl og hadde en fin stund mens vi ventet på taxi. Taxi ble bestilt i resepsjonen og var både billig og punktlig.

8/10 Good

Carlos A

Liked: Cleanliness, room comfort
Limpio y comodo
Buen hotel de negocios. Muy buena zona

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
limpio y cómodo
muy bien todo.-

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Gabriel

Disliked: Cleanliness
Boa localização, preço justo
Recepção atenciosa, café da manhã razoável, o banheiro é pequeno, o banheiro é bem limpo mas o quarto precisa de mais atenção. Trata-se de um hotel antigo mas bem localizado

6/10 Okay

Rodrigo, Brasília

Liked: Cleanliness
Bom hotel
Hotel bom, bem localizado, café da manhã bom com TV passando besteirol. WiFi bom no lobby, mais ou menos no quarto. Frigobar e ar condicionado/aquecedor bons. Únicos problemas foram que tivemos que pedir toalha extra, só tinha uma, mais de uma vez. E o cartão da porta às vezes não funcionava, tínhamos que pedir pra consertar.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Bom para dormir...
Um bom hotel para dormir. O bairro é muito bom, calmo e seguro. Tem um restaurante peruano na mesma quadra, uma recomendação para almoço.

2/10 Terrible

Viviana, Villarrica, Chile

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poco acogedor
No me gustó. Es un hotel viejo y mal mantenido. No hubo una buena relación calidad/precio.

10/10 Excellent

Gustavo, argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
estuve muy comodo, agradable estadia
todo de acuerdo a lo contratado, muy bien