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Hyatt Place Santiago/Vitacura

3.5 star property
3.5-star hotel near Costanera Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Santiago/Vitacura

Indoor pool, sun loungers
Mountain view
Terrace/patio
Exterior
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Air conditioning
  • Parking included

Explore the area

Map
Avenida Americo Vespucio Norte 1597, Vitacura, Santiago, Region Metropolitana, 7630293
  • Casacostanera
    17 min walk
  • Hotel Río Bidasoa
    1 min walk
  • Military Academy Station
    2 min drive
  • Santiago (SCL-Arturo Merino Benitez)
    29 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

View from room

Standard Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Suite, 2 Queen Beds

  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Mountain View

  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed

  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

View from room

Room, 1 King Bed, Mountain View

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About the area

Santiago

Vitacura stay.Your stay at this Vitacura hotel places you within 2 miles (3 km) of Casacostanera and Parque Arauco Mall. Parque Araucano and Bicentennial Park are also within 2 miles (3 km).

What's nearby

  • Parque Arauco Mall - 17 min walk
  • Clinica Alemana - 2 min drive
  • Bicentennial Park - 3 min drive
  • KidZania Santiago - 3 min drive
  • Costanera Center - 4 min drive

Getting around

  • Military Academy Station - 2 min drive
  • Hospitales Station - 10 min drive
  • Santiago Intl. Airport (SCL) - 31 min drive

Restaurants

  • ‪El Honesto Mike-Vitacura - ‬3 min walk
  • ‪Hotel Río Bidasoa - ‬1 min walk
  • ‪Renaissance Sky Bar - ‬10 min walk
  • ‪Vitacura - ‬5 min walk
  • ‪Vietnam Discovery - ‬6 min walk

About this property

Hyatt Place Santiago/Vitacura

3.5-star hotel near Costanera Center
Hyatt Place Santiago/Vitacura offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3239 square feet (301 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Santiago/Vitacura. Free self parking is available.

This 3.5-star Santiago hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 13 levels
  • Meeting rooms
  • 3239 sq ft of conference space
  • 301 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Santiago/Vitacura offers 160 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 46-inch LED televisions come with premium cable channels. Bathrooms include rainfall showerheads, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Languages

English, Portuguese, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 46-inch LED TV
  • Cable channels
  • MP3 dock
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: CLP 50000 per accommodation, per week
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CLP 50000 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hyatt Place Hotel Santiago Vitacura
Hyatt Place Santiago Vitacura
Hyatt Place Santiago/Vitacura
Hyatt Place Santiago/Vitacura Hotel Santiago
Hyatt Place Santiago/Vitacura Hotel
Hyatt Place Santiago/Vitacura Santiago
Hyatt Place Santiago Vitacura
Hyatt Place Santiago/Vitacura Hotel
Hyatt Place Santiago/Vitacura Santiago
Hyatt Place Santiago/Vitacura Hotel Santiago

Hyatt Place Santiago/Vitacura Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 592 out of 1000 reviews" "
Rating 8 - Good. 288 out of 1000 reviews" "
Rating 6 - Okay. 81 out of 1000 reviews" "
Rating 4 - Poor. 27 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Juliana

Stayed 1 night in Sep 2024

8/10 Good

Catherine

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Narinder, Auburn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with exceptional view from roof top restaurant.
Stayed 2 nights in Jul 2024

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay. Safe location. Not so many stores or restaurants around.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kamal

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall it was great. We had 2 rooms. The bathroom had a few issues, but the team fixed it upon request.
Stayed 2 nights in Jun 2024

8/10 Good

Mariano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok!
Stayed 3 nights in Jun 2024

8/10 Good

MARIA MARCELA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We travel 3 adults 1 king bed and a sofa. The sofa bed is very hard and not comfortable at all. Very good location and staff!
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Esteban

Stayed 2 nights in Jun 2024

10/10 Excellent

Juan, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent price quality - confortable bed and room. Perfectly located.
Stayed 2 nights in May 2024

10/10 Excellent

Yong

Stayed 2 nights in May 2024

6/10 Okay

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Very mixed experience
Negatives: 1) Fox News but no CBS, NBC, or MSNBC???; 2) During a 5 day stay there was hot water in the shower only twice (out of 10 showers) — this was truly unbelievable for a high end hotel! Positives: 1) Staff were excellent in general; 2) Room was spacious, well- equipped and clean.
Stayed 5 nights in Apr 2024

10/10 Excellent

Hayden

Stayed 1 night in Apr 2024

10/10 Excellent

Shamil, Chicago

Stayed 2 nights in Apr 2024

10/10 Excellent

Gabriela

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was perfectly fine. The shower was pretty poor, but that was the only complaint. Good value for money really.
Stayed 1 night in Apr 2024

10/10 Excellent

Javier, Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good buffet breakfast
Stayed 3 nights in Apr 2024

10/10 Excellent

Jorge, Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
Great view!
Stayed 2 nights in Mar 2024

10/10 Excellent

Norberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Javier, Katy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and good location
Stayed 6 nights in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy, comfortable and clean rooms
Very cosy, comfortable and spacious rooms. The hotel is located is an upmarket area just across the mall. Breakfast is lovely with multiple hot and cold selections. We had a very good stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Ira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. An excellent value for the price. Breakfast was very good. Room was outstanding.
Stayed 2 nights in Mar 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable First Stay in Santiago
Our family enjoyed our stay at HyattPlace Santiago. The rooms were clean and comfy (especially the bed!) and the our view of the city with mountains in the distance something lovely to wake up to each morning. The service was great. Staff were attentive and friendly overall, but we especially appreciated the help from one of the housekeeping staff who, when one of our family members got sick during our stay, helped make the room more comfortable, brought extra tissues, and helped direct us to closest pharmacy. Also when I had trouble with my room’s air conditioning not cooling the way I thought it should, the front desk had maintenance arrive to the room in under 5 mins and it was fixed and set up correctly with in 10 minutes! Finally, our family enjoyed relaxing on the lovely roof patio with a a few snacks and drinks for a few hours after checkout as we awaited our pickup for evening flight back to the USA.
Stayed 4 nights in Mar 2024

8/10 Good

Agam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel but breakfast is lacking
Hotel is amazing but the breakfast is lacking for hot items. The usual spread of breads, fruit, meat / cheese platter with cereal and various milks. When it comes to hot items it lacks options with only eggs, potatoes, sauage or bacon which rotates. Beware the sauage is not fresh and is very hard to eat. One can order fried eggs and Omlets but aside there aren't many options or local items that the locals would eat for breakfast. Thankfully the breakfast has a coffee machine as the drip coffee is weak. Breakfast aside the hotel lacks English speaking staff with the front desk hardly understanding English. Room cleaning is also odd they don't understand to replace the free coffee when cleaning rooms and replace the two mugs either. When you call for the coffee replacement they don't understand anything even the front desk till one repeats it very slowly main times. The hotel is good but needs to hire fluent English speaking staff at least at the front desk and one who works the breakfast area. Finally, redo the breakfast offering to include more hot items and add local breakfast items as well.
Stayed 4 nights in Mar 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel clean and comfortable with a good breakfast. Minuses were that few staff spoke any English and there were no tourist advice services
Stayed 5 nights in Mar 2024