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NH Collection Plaza Santiago

5.0 star property
5-star luxury hotel near Costanera Center, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Collection Plaza Santiago

Exterior
Premium Room | View from room
Indoor pool
Frette Italian sheets, premium bedding, pillowtop beds, minibar
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Parking included
  • Bar
  • Pet-friendly
  • Breakfast available
  • Room service

Explore the area

Map
Avenida Vitacura 2610, Santiago, Region Metropolitana, 7550098
  • Costanera Center
    2 min walk
  • Gran Torre Santiago
    2 min walk
  • Clínica Indisa
    18 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    28 min drive

Room options

View all photos for Superior Room

Superior Room | View from room

Superior Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, City View

View from room

Superior Room, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room | View from room

Premium Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (View, Extra Bed 2 adults + 1 child)

View from room

Superior Room (View, Extra Bed 2 adults + 1 child)

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Similar properties

Exterior

DoubleTree by Hilton Hotel Santiago - Vitacura

Parking included
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (919)
The price is CA $133
per night
CA $133 total
5 Jan - 6 Jan
DoubleTree by Hilton Hotel Santiago - Vitacura

About the area

Santiago

Providencia stay.At this Providencia hotel, you'll be steps from Costanera Center and within a 15-minute walk of Drugstore. Also, San Cristobal Hill is within 3 miles (5 km) and Plaza de Armas is within 6 miles (10 km).

What's nearby

  • Costanera Center - 2 min walk
  • Plaza de Armas - 6 min drive
  • Palacio de la Moneda - 7 min drive
  • Julio Martinez Pradanos National Stadium - 9 min drive
  • San Cristobal Hill - 12 min drive

Getting around

  • Tobalaba Station - 6 min walk
  • Parque Almagro Station - 8 min drive
  • Santiago Intl. Airport (SCL) - 28 min drive

Restaurants

  • ‪Johnny Rockets Costanera Center - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Hard Rock Cafe Santiago - ‬2 min walk
  • ‪Tip y Tap - ‬4 min walk
  • ‪Milá - ‬3 min walk

About this property

NH Collection Plaza Santiago

5-star luxury hotel near Costanera Center, connected to a shopping center
NH Collection Plaza Santiago offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center, 9 meeting rooms, and limo/town car service are available. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury NH Collection Plaza Santiago. An area shuttle within 50 km and an airport shuttle (available 24 hours) are available for a fee. Self parking is free.

  • 1 building
  • 159 guestrooms or units
  • 21 levels
  • Built in 1990
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Collection Plaza Santiago offers 159 accommodations with minibars and espresso makers. Pillowtop beds feature Frette Italian sheets and premium bedding. 49-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, German, Portuguese, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured, covered self parking on site
  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 50 km
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: USD 13-32 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • 49-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea filters (reusable)
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to February 2:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 13 to 32 per person
  • Airport shuttle fee: USD 60000 per vehicle (roundtrip)
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Radisson Plaza Santiago
Radisson Plaza Santiago Hotel
Radisson Santiago Plaza
Radisson Santiago Plaza Hotel
NH Collection Plaza Santiago Hotel
NH Collection Plaza Santiago
NH Collection Plaza Santiago Hotel
NH Collection Plaza Santiago Santiago
NH Collection Plaza Santiago Hotel Santiago

NH Collection Plaza Santiago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1002 reviews" "
Rating 8 - Good. 288 out of 1002 reviews" "
Rating 6 - Okay. 81 out of 1002 reviews" "
Rating 4 - Poor. 35 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Koji, Signal Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Overall is good
Stayed 2 nights in Sep 2024

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Guillermo, Miami

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff. Very nice and confortable room. Breakfast may have some opportunity to be inproved, though staff was very friendly.
Stayed 4 nights in Aug 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, room comfort
Si. Alisador ha abajado en comparación a mi última visita
Stayed 3 nights in Aug 2024

6/10 Okay

Ernesto

Business traveller
Stayed 2 nights in Jul 2024

10/10 Excellent

Gagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

JORGE IVAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 3 nights in Jul 2024

10/10 Excellent

Karen, Grimsby

Travelled with partner
Great location near shopping, restaurants and transit.
Stayed 2 nights in Apr 2024

10/10 Excellent

mary

Liked: Amenities
This is a very centrally located hotel close to the Plaza de Arms and the funicular and many museums!
Stayed 1 night in May 2024

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend staying at this hotel if you are visiting Santiago! They checked us in early, the rooms were clean and modern, the staff were friendly and the location is central to everything!
Stayed 3 nights in May 2024

6/10 Okay

Stephanie

Liked: Staff & service
Property need remodeling. Restaurant food is awful
Stayed 5 nights in Apr 2024

10/10 Excellent

Kay

Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Stayed 1 night in Mar 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a good location, beds are very comfortable had the best night sleep in ages. Wish we had more than the 1 night here! Also was walkable to restaurants, would stay at this hotel again
Stayed 1 night in Mar 2024

10/10 Excellent

Jacobo, SAN MARTIN

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, great staff i really enjoyed the upgrade
Stayed 2 nights in Mar 2024

10/10 Excellent

Kylie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five stars, veryyyy nice. Right beside the costanera center.
Stayed 1 night in Mar 2024

10/10 Excellent

Meltem, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for tours, access to great dining. Comfortable rooms and friendly staff
Stayed 4 nights in Mar 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Mar 2024

10/10 Excellent

Naji

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very good location, good foods, clean, service super slow meaning if u order soap, shampoo take for a long time to provided
Stayed 1 night in Mar 2024

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Feb 2024

6/10 Okay

Francisco T.

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Would have rated this hotel 5 Stars except for 2 problems. Everything was good the first 4 days, then downhill fast. Problem #1, AC stopped working and it was hot and very dry. I had to go to work with my distributor. My Wife went and reported it, they did NOTHING. When I came back I went and complained strongly, took them an hour and a half to get another room ready for us ??? Problem #2, AC in new room ok but the Toilet was not fixed to the floor properly and rocked and rolled as if in an earthquake. Again I was out and my Wife Complanied, Nothing done. I went and asked for the hotel manager,he apologized and said it would be taken care of. Maintenance went to the room and played around for awhile, basically the toilet problem remained thge Same ! Good hotel with maintenance issues. Would I stay here Yes, but, I would check out Immediately if things are not right and I would demand a refund and go someplace else.
Stayed 7 nights in Feb 2024

10/10 Excellent

Leonardo A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran hotel, mejor estadía. Para volver siempre.
Increíble hotel y ubicación. Lo tiene todo!! Volvería siempre. El personal fue siempre atento y cordial. Habitaciones increíbles, desayuno bufette completisimo.
Stayed 2 nights in Feb 2024

6/10 Okay

Christina

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Thiscis not a 5 star hotel, maybe a 3. The positive part of our stay was they were able to provide us with early check in to a room, but we cannit confirm is was the category we had paid for, since no receipt was ever provided, but after an overnight flight we took whar was given. Small sofa in room was stained, the faux leather headboard was peeling everywhere, there is a nespresso in the room, but you are provided with 3 free pods per stay. There are times that there are no English speaking staff on shift to answer questions.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

SELCUK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 2 nights in Feb 2024