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Solace Hotel Santiago

4.0 star property
4-star ski hotel near Costanera Center

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Photo gallery for Solace Hotel Santiago

Seasonal outdoor pool
Property entrance
Lobby sitting area
Porch
Interior entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Spa
  • Gym
  • Room service

Explore the area

Map
Monseñor Sotero Sanz 115, Providencia, Santiago, Región Metropolitana, 5550000
  • Costanera Center
    ‪14 min walk‬
  • Palacio de la Moneda
    ‪5 min drive‬
  • San Cristobal Hill
    ‪11 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪17 min drive‬

Room options

View all photos for Premium Suite

Premium Suite

Premium Suite

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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CA $167 total
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About the area

Santiago

Skiing getaway.Your stay at this Providencia hotel places you within 3 miles (5 km) of Clinica Santa Maria and Santiago Town Square. National History Museum and San Cristobal Hill are also within 3 miles (5 km).

What's nearby

  • Costanera Center - 14 min walk - 1.2 km
  • Santiago Town Square - 4 min drive - 4.1 km
  • Palacio de la Moneda - 5 min drive - 4.7 km
  • Julio Martinez Pradanos National Stadium - 6 min drive - 6.1 km
  • San Cristobal Hill - 11 min drive - 6.1 km

Getting around

  • Pedro de Valdivia Station - 3 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago Intl. Airport (SCL) - 17 min drive

Restaurants

  • ‪Lomit's - ‬3 min walk
  • ‪Fuente Chilena Pedro de Valdivia - ‬5 min walk
  • ‪Vapiano - ‬3 min walk
  • ‪Schopdog - ‬3 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Solace Hotel Santiago

4-star ski hotel near Costanera Center
This hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, along with 2 coffee shops/cafes. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Santiago hotel.

  • 1 building
  • 108 guestrooms or units
  • 13 levels
  • 2 coffee shops
  • Manager's reception (free)
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Solace Hotel Santiago offers 108 accommodations with free minibar items and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Languages

English, Portuguese, Spanish

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Exterior

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  • Pet-friendly
  • Free WiFi
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CA $110 total
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Property amenities

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 for adults and USD 15 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 75 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in November and close in April.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Solace Hotel Santiago
Solace Santiago
Solace Hotel Santiago Hotel
Solace Hotel Santiago Santiago
Solace Hotel Santiago Hotel Santiago

Solace Hotel Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 786 out of 1004 reviews
Rating 8 - Good. 158 out of 1004 reviews
Rating 6 - Okay. 36 out of 1004 reviews
Rating 4 - Poor. 17 out of 1004 reviews
Rating 2 - Terrible. 7 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Navdeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend- modern, large rooms and great location.
Stayed 3 nights in Dec 2024

8/10 Good

carmen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are friendly and very helpful. The rooftop is spectacular
Stayed 2 nights in Dec 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the river, historical centre, restaurants, and parks Staff were lovely. Good selection for breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Angela, Alpharetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

afshin, Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in a very nice location.
Stayed 3 nights in Dec 2024

8/10 Good

Roderick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Tushar

Stayed 2 nights in Dec 2024

10/10 Excellent

Noel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool hotel, nice rooms and staff. Great location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff in a neighbourhood full of cafés, restaurants and typically Chilean architecture. The view of the Andes from the room and, not those mountains, but the city and San Cristobal from the roof cafe was outstanding. The staff were super friendly and accommodating. The buffet breakfast was plentiful and fresh. It was very central to the city and the Metro. Definitely staying there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but sweet stay
We had a corner room on the 11th floor with beautiful panoramic views through floor to ceiling windows. The room was spacious and modern, coffee, water and soft drinks in the honor bar were included. Espresso machine and water dispenser in the lobby also gratis. Beautiful drinks and surprisingly good dinner on the top floor. Breakfast was also included and adequate. Safe neighborhood, close to the Metropolitan Park with gondola and funicular, and the lively Bellavista neighborhood for nightlife.
Stayed 2 nights in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the location! Room was amazing. Brand new property. But out lock didn’t work so after 1st night we packed our luggage and moved to another room. 2nd day of out stay they forgot to clean our room, but front desk kindly provided fresh towels and water for minibar with coffee capsules.
Stayed 3 nights in Nov 2024

10/10 Excellent

Isaschar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff went above and beyond to welcome us back and we love the rooftop bar and pool
Stayed 1 night in Nov 2024

4/10 Poor

Nathalie

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Not sure i would go again
We arrived ar 11.15 pm and despite of previous email confirmation reminder and automatic survey for check in rating from Hotel.com, they couldn't find our booking. It took more than 20 mns to finally get⁰ keys but when we arrived at the room it was already occupied!! Coming down at the reception the receptionist first lpicked up his phone and wanted to "understand" why the room was occupied instead of finding us an other room...(by that time we had passed mighnight and simply wanted to finally get a room) When we finally could get in yhe room, it was smelling cigarettes but they never came to disinfect Too bad as it has all infrastructure to be a nice place ... It kept its promises you can read in yhe elevator "unforgettable"... indeed but not for the right reasons...
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional, helpful and friendly and the pool deck and bar were a beautiful place to relax.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our hotel choice
The 3rd time at the Solace and we will never consider another hotel as it delivers what we need, i.e friendly staff, clean rooms with always free water and coffee, nice breakfast and good location. Also free parking
Stayed 3 nights in Nov 2024

10/10 Excellent

Fatmir

Stayed 1 night in Oct 2024

10/10 Excellent

Warley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equipe da recepção muito bem preparada e atenciosa, quartos limpos, camas muito confortáveis, chuveiro de teto com boa pressão, água quente, quartos amplos e muito aconchegantes. Café da manhã farto e delicioso.
Stayed 3 nights in Nov 2024

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really good hotel. Clean, spacious room, good breakfast, great location near restaurants and metro on doorstep. Would recommend
Stayed 3 nights in Nov 2024

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super helpful hotel Staff! And fabulous rooftop pool and bar. Very close to Metro and everything you need, Artful Hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Yeon Ju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Best Hotel Stay in 2024
Our stay was wonderful and the staff was so welcoming and gracious. We would highly recommend it. Everything we needed wad within walking distance!
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Victor Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Localização excelente, ao lado de uma estação de metrô, próximo ao Sky Costanera, num bairro sensacional que é a Providência. Hotel boutique muito confortável, com detalhes que fizeram a diferença. Café da manhã bom e equipe muito prestativa e competente.
Stayed 5 nights in Nov 2024