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Solace Hotel Santiago

4.0 star property
4-star ski hotel near Costanera Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Solace Hotel Santiago

Seasonal outdoor pool
Property entrance
Porch
Interior entrance
Lobby sitting area

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa

Explore the area

Map
Monseñor Sotero Sanz 115, Providencia, Santiago, Región Metropolitana, 5550000
  • Clínica Indisa
    10 min walk
  • Costanera Center
    14 min walk
  • Gran Torre Santiago
    17 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    17 min drive

Room options

View all photos for Premium Suite

Premium Suite

Premium Suite

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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Rooftop pool

ICON Hotel

Pool
Spa
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1010)
The price is CA $237
per night
CA $237 total
5 Jan - 6 Jan
ICON Hotel

About the area

Santiago

Skiing getaway.Your stay at this Providencia hotel places you within 3 miles (5 km) of Clinica Santa Maria and Santiago Town Square. National History Museum and San Cristobal Hill are also within 3 miles (5 km).

What's nearby

  • Costanera Center - 14 min walk
  • Clinica Santa Maria - 3 min drive
  • Palacio de la Moneda - 5 min drive
  • Julio Martinez Pradanos National Stadium - 6 min drive
  • San Cristobal Hill - 11 min drive

Getting around

  • Pedro de Valdivia Station - 3 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago Intl. Airport (SCL) - 17 min drive

Restaurants

  • ‪Lomit's - ‬3 min walk
  • ‪Fuente Chilena Pedro de Valdivia - ‬5 min walk
  • ‪Vapiano - ‬3 min walk
  • ‪Schopdog - ‬3 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Solace Hotel Santiago

4-star ski hotel near Costanera Center
This hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, along with 2 coffee shops/cafes. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Santiago hotel.

  • 1 building
  • 108 guestrooms or units
  • 13 levels
  • 2 coffee shops
  • Breakfast available (free)
  • Manager's reception (free)
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Solace Hotel Santiago offers 108 accommodations with free minibar items and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Languages

English, Portuguese, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)

Food and drink

  • Free breakfast available 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 1 restaurant and 2 coffee shops
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Fitness center
  • Free bicycle rentals
  • Seasonal outdoor pool
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 75 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in November and close in April.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Solace Hotel Santiago
Solace Santiago
Solace Hotel Santiago Hotel
Solace Hotel Santiago Santiago
Solace Hotel Santiago Hotel Santiago

Solace Hotel Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 774 out of 1003 reviews" "
Rating 8 - Good. 172 out of 1003 reviews" "
Rating 6 - Okay. 35 out of 1003 reviews" "
Rating 4 - Poor. 15 out of 1003 reviews" "
Rating 2 - Terrible. 7 out of 1003 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

LEUNAM RODRIGUEZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo y cómodo, y la vista muy bonita
Stayed 4 nights in Sep 2024

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar para se hospedar em Santiago!
Hotel excelente, desde as acomodações ao café da manhã! Equipe de recepção super atenciosa. Ótima localização!
Stayed 4 nights in Sep 2024

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi, em disparado, a melhor estadia que já experienciei. Check in rápido e atencioso, late check out mediante disponibilidade, indicações de restaurantes. Prepararam uma lunch box quando tivemos passeio muito cedo, tem água, cafe, chá e chocolate quente a vontade na recepção e o frigo bar do quarto é liberado. No dia do meu aniversário, cheguei no quarto e tinha uma fatia de bolo surpresa pra mim! Eles são diferenciados. Parabéns
Stayed 4 nights in Aug 2024

10/10 Excellent

THIAGO

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2024

6/10 Okay

Emerson

Stayed 4 nights in Sep 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice neighborhood; walk to San Cristobal Hill
Nice location on a residential street but only steps away from a main boulevard. Front desk personnel were great and gave good tips. Comfortable beds.
Stayed 3 nights in Aug 2024

6/10 Okay

Anne Marie, Lake Ronkonkoma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FIRST: Please note that my husband and I were robbed in the lobby of the hotel. There is no security. I don't know if that is common in Chile, we only stayed at one place and have nothing to compare it to. My husband's passport was in the bag that was stolen, but then mysteriously showed up at the hotel later that day. As if the person who "found" the passport knew where we were staying. SECOND: Everything else about the hotel was just fine. Clean. Good breakfast. Just don't use the phone app to access the elevators - it works only now and then.
Stayed 5 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable estadía
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean hotel centrally located for a good price!
Stayed 2 nights in Jul 2024

10/10 Excellent

Soraya A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Jose

Stayed 7 nights in Aug 2024

10/10 Excellent

Neure

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel super confortável
O hotel tem as instalações excelentes, ótima localização, funcionários super simpáticos. Café da manhã muito bom. Super indico.
Stayed 5 nights in Aug 2024

6/10 Okay

Ricardo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Primeiramente meu quarto, 306, estava com defeito o ar condicionado. Após o cansaço da viagem passei mal de calor na primeira noite. Comuniquei na recepção do ocorrido e disseram que iriam enviar um técnico para consertar. Chegamos de um passeio às 15:30 da tarde e não havia ido ver o defeito. Após algum tempo foi até o apartamento e nos disse que estava mal regulado, sugerindo que eu não sabia regular. Perfeito ele religou e não resolveu. Fui novamente na recepção e disseram que iria aumentar a vazão do gás e que resolveria. Questionei que não queria mudar de quarto somente no final da noite. Me disseram que iria dar certo. Voltamos 23:30 e foi exatamente oque teve que ser feito, arrumarmos as malas e trocar de quarto. Segundo ponto, no café da manhã por volta das 08:00, os rechauds do ovo, bacon, legumes desligados e todos os alimentos gelados, tive que mostrar para o funcionário para que o mesmo acendesse. Por 2 vezes me levantei para pegar um café e suco e retiraram meus pratos com alimentos, a reposição de alguns alimentos como Yogurt uma eternidade. O sistema de aplicativo para chamar elevador e abrir a porta do quarto, várias vezes e também vi outros vários clientes com dificuldades.
Stayed 7 nights in Aug 2024

10/10 Excellent

Dayene

Stayed 4 nights in Jul 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Camila

Stayed 5 nights in Jul 2024

10/10 Excellent

EDENILSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Henrique

Liked: Cleanliness, property conditions & facilities, room comfort
very good stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Essy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind and helpful, rooms are spacious and very organized. Free minibar with sodas and water, coffe and tea 24/7. Breakfast is really good and healthy options, waiters in breakfast area are very kind and helpful. Loved ny stay and would definitely recommend
Stayed 5 nights in Jul 2024

10/10 Excellent

Paulo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel surpassed my expectations. It is modern, clean and the area around it is safe and has dining options within walking distance. Staff was very friendly and breakfast was very good. The bed is comfortable as expected. I would definitely stay there again if I go back to Santiago.
Stayed 4 nights in Jul 2024

10/10 Excellent

Igor Oliveira

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opção, mas atenção!
Ficamos hospedados do dia 01 a 08/07/24 e realmente a hospedagem atendeu as espectativas quanto a excelente localização, instalações confortáveis, atendimento cortês,inclusive com dedicação de todos os funcionários para se comunicarem no idioma português. Creio que o café da manhã pode melhorar um pouco em relação a variedade de frutas e de outras opções do hábito do brasileiro, dado que pude perceber que 90% dos hóspedes são brasileiros. Outra crítica refere-se a incidência do imposto IVA (19%) no pagamento dos itens consumidos no hotel, não me refiro ao pagamento das diárias, apenas dos itens consumidos, pois se o pagamento for em USD não há incidência do imposto, mas em pesos chilenos (moeda local) é cobrado.
Stayed 7 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable room, clean, great location!
Stayed 5 nights in Jun 2024