2/10 Terrible
Siomara
Travelled with family
30 Oct 2024
Disliked: Cleanliness, amenities, property conditions & facilities
Good evening. I am disappointed about the last place we stayed in Santo Domingo. It was very ill equipped. What they advertised is not what we found and I can say it was the worst place I have booked on Vrbo or Airbnb!!!
Please go check out this place because it will bring down your reputation. The pool was disgusting, full of some white scaly particles and there was only one of 3 pools in working condition!! The aesthetics of the pool did not match the picture. My whole family got sick, the vents were clogged with dust, there was construction going on and all the dust seeped through the doors and windows. The loud drilling was unbearable and when we asked if they had garbage bags, they stated it wasn't part of the accommodations?? It was the least they could do to help us keep the place clean, since the apartment was all the way in the back surrounded by walls and only one window had the view of the horrific pool, the only one that was open out of 3. It is embarrassing to even have to type this review, because I love my country. Even though the coordinator attempted to make our stay pleasant, she seemed like she was busy most of the time and honestly, not really interested in making this a memorable trip?? This was definitely the worst vacation we have ever had in a Vrbo experience.
Siomara
Stayed 10 nights in Oct 2024