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Crowne Plaza Santo Domingo, an IHG Hotel

4.0 star property
4-star luxury hotel near Malecon

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Santo Domingo, an IHG Hotel

Exterior
Exterior
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Premium Room, 1 King Bed
Junior Suite, 1 King Bed

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available

Explore the area

Map
Ave.George Washington 218, Santo Domingo, 2890
  • Malecon
    1 min walk
  • Grand Casino Jaragua
    6 min walk
  • Guibia Beach
    14 min walk
  • Santo Domingo (HEX-Herrera Intl.)
    22 min drive

Room options

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 33.1 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Queen Beds

  • 58 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • 62.8 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite (Luxurious, Club Floor)

Minibar, in-room safe, desk, blackout drapes

Executive Suite (Luxurious, Club Floor)

  • 62.8 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Presidential Suite, Ocean View (Luxurious)

Presidential Suite, Ocean View (Luxurious)

Presidential Suite, Ocean View (Luxurious)

  • 175 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, blackout drapes

Premium Room

  • 34 sq m
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Club Floor)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Club Floor)

  • 33.1 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Catalonia Santo Domingo
Pool
Spa
Free WiFi
Restaurant
4.2 out of 5, Very good, (1390)
The price is CA $166
per night
CA $213 total
includes taxes & fees
5 Dec - 6 Dec
Catalonia Santo Domingo

About the area

Santo Domingo

Heart of Santo Domingo.At this Gascue hotel, you'll be within a 5-minute walk of Malecon and El Obelisco Macho. Hostos Park and Grand Casino Jaragua are also within half a mile (1 km).

What's nearby

  • Malecon - 1 min walk - 0.0 km
  • Calle El Conde - 17 min walk - 1.4 km
  • Columbus Park - 4 min drive - 2.9 km
  • Sambil Santo Domingo - 4 min drive - 4.5 km
  • Centro Olimpico - 5 min drive - 4.1 km

Getting around

  • Amin Abel Station - 3 min drive
  • Las Americas Intl. Airport (SDQ) - 33 min drive

Restaurants

  • ‪Villar Hermanos - ‬5 min walk
  • ‪Terraza Napolitano - ‬8 min walk
  • ‪El Conuco - ‬9 min walk
  • ‪New Jersey Drink Liquor Store - ‬7 min walk
  • ‪Luna - ‬6 min walk

About this property

Crowne Plaza Santo Domingo, an IHG Hotel

4-star luxury hotel near Malecon
Crowne Plaza Santo Domingo, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center, 15 meeting rooms, and coworking spaces. Event space at this hotel measures 33002 square feet (3066 square meters) and includes a conference center. A casino, a children's pool, and a 24-hour fitness center are also featured at the luxury Crowne Plaza Santo Domingo, an IHG Hotel. Free self parking and valet parking are available.

This 4-star Santo Domingo hotel is smoke free.

  • 196 guestrooms or units
  • 15 levels
  • Meeting rooms
  • 33002 sq ft of conference space
  • 3066 sq m of conference space
  • Casino
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Crowne Plaza Santo Domingo, an IHG Hotel offers 196 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast available for a fee: USD 20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Front entrance ramp
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Bathrobes
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 26 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 per person
  • Pet deposit: USD 100.00 per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Santo Domingo
Crowne Plaza Santo Domingo
Santo Domingo Crowne Plaza
Intercontinental Santo Domingo
Santo Domingo Intercontinental
Crowne Plaza Santo Domingo Hotel
Crowne Plaza Santo Domingo
Crowne Plaza Santo Domingo, an IHG Hotel Hotel
Crowne Plaza Santo Domingo, an IHG Hotel Santo Domingo
Crowne Plaza Santo Domingo, an IHG Hotel Hotel Santo Domingo

Crowne Plaza Santo Domingo, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 541 out of 999 reviews" "
Rating 8 - Good. 303 out of 999 reviews" "
Rating 6 - Okay. 87 out of 999 reviews" "
Rating 4 - Poor. 36 out of 999 reviews" "
Rating 2 - Terrible. 32 out of 999 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

NPTI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Rommy

Stayed 1 night in Jun 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Abby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 3 nights in Aug 2024

10/10 Excellent

Learie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Denny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay , hotel restaurant was very expensive
Stayed 7 nights in Jun 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a wonderful experience. We enjoyed the pool area and delicious food. Victor was awesome . He is very friendly and welcoming. I appreciate him making sure we felt comfortable during breakfast . Would I recommend Hotel Crown Plaza to friends and family? Of course ! I look forward to going back again.
Stayed 4 nights in Jul 2024

2/10 Terrible

Yessenia

Stayed 2 nights in Jun 2024

6/10 Okay

Marcus

Stayed 3 nights in Jul 2024

10/10 Excellent

MARCOS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

RICARDO, DORAL

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent service.
Stayed 1 night in Jul 2024

10/10 Excellent

Kendrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel all the way around. I will definitely use this hotel again. Lots of friendly and helpful staff. Very safe and close to a lot restaurants.
Stayed 3 nights in Jun 2024

8/10 Good

Ana

Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Nurivan Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Simon

Stayed 1 night in May 2024

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my review
I love this hotel if I win the lotto I would buy this hotel love its location too. My favorite hotel in Santo Domingo is getting pricer thigh each year. It has a sauna and a big pool. jacuzzi
Stayed 2 nights in Apr 2024

10/10 Excellent

saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Mar 2024

2/10 Terrible

Junior

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Property was under construction
Stayed 4 nights in Mar 2024

10/10 Excellent

leo tinho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice. Hotel in excellent condition.Very nice breakfast buffet. Will stay there again next time.
Stayed 1 night in Mar 2024

6/10 Okay

Ramon Francisco

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I think the location was great. Personnel was attentive and cordial. Lobby looks nice. Reception area looks off poor lighting . I requested an ocean view and I got a partial ocean view. That was not my main issue. My problem was the bathroom. I couldn’t take a bath in this old and ugly bathtub. It was an old tall bathtub. Fixture were cramp bathroom was too small, I wonder what’s the purpose of having a toilet and a urinal ! No soap no shampoo. It was disgusting. It was only one night and barely couldn’t stand it. Reading light didn’t work, lights were poor Ugggr no ever again. Bed was comfortable, but I felt no sure if it was clean. AC works at least. Corporation should make a big remodel work on this rooms specially on the bathrooms. I would never stayed again .
Stayed 1 night in Feb 2024