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JW Marriott Hotel Santo Domingo

5.0 star property
5-star luxury hotel near Blue Mall

Choose dates to view prices

Photo gallery for JW Marriott Hotel Santo Domingo

Outdoor pool, pool umbrellas, sun loungers
Lobby
Pool views, serves lunch, dinner, and happy hour
View from room
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
Winston Churchill Avenue No. 93,ensanche, Santo Domingo, Distrito Nacional, 10501
  • Blue Mall
    ‪1 min walk‬
  • Agora Mall
    ‪2 min drive‬
  • Malecon
    ‪4 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • City view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • City view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • City view
  • 89 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • City view
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • City view
  • 89 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking

  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds

  • City view
  • Sleeps 3
  • 2 Queen Beds

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About the area

Santo Domingo

Seaside stay .A stay at this Downtown Santo Domingo hotel places you steps from Blue Mall and within a 5-minute walk of Acropolis Center. Gate of San Diego and Fine Arts Novo-Centro are also within 2 miles (3 km).

What's nearby

  • Blue Mall - 1 min walk - 0.1 km
  • Acropolis Center - 5 min walk - 0.4 km
  • Agora Mall - 2 min drive - 1.8 km
  • Malecon - 4 min drive - 4.7 km
  • Sambil Santo Domingo - 6 min drive - 6.3 km

Getting around

  • Ulises F. Espaillat Station - 16 min walk
  • Las Americas Intl. Airport (SDQ) - 42 min drive

Restaurants

  • ‪Café SBG - ‬1 min walk
  • ‪La Posta Bar - ‬2 min walk
  • ‪Shibuya - ‬1 min walk
  • ‪Taco Bell - ‬1 min walk
  • ‪Burger King - ‬3 min walk

About this property

JW Marriott Hotel Santo Domingo

5-star luxury hotel near Blue Mall
JW Marriott Hotel Santo Domingo offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 7309 square feet (679 square meters) and includes conference space. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury JW Marriott Hotel Santo Domingo. For a fee, parking is available.

This 5-star Santo Domingo hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 7309 sq ft of conference space
  • 679 sq m of conference space
  • Built in 2014
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
JW Marriott Hotel Santo Domingo offers 150 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 46-inch LCD televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, French, Spanish

Similar properties

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Intercontinental Real Santo Domingo by IHG

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  • Hot tub
  • Spa
  • Parking included
4.7 out of 5, Exceptional, 676 reviews
The price is CA $175
CA $224 total
includes taxes & fees
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (USD 12.50 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Secured, covered self parking on site (USD 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:00 AM to 11:00 AM for a fee: USD 16 to 21 for adults and USD 13 to 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 46-inch LCD TV with premium digital channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately USD 16 to 21 for adults, and USD 13 to 17 for children
  • Fee for in-room wireless internet: USD 12.50 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.50 per 24-hour period (rates may vary)
  • Covered self parking fee: USD 10 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Marriott Santo Domingo
JW Marriott Hotel Santo Domingo
JW Marriott Santo Domingo
JW Santo Domingo
Marriott Hotel Santo Domingo
Marriott Santo Domingo
Santo Domingo Marriott
Jw Marriott Santo Domingo
JW Marriott Hotel Santo Domingo Hotel
JW Marriott Hotel Santo Domingo Santo Domingo
JW Marriott Hotel Santo Domingo Hotel Santo Domingo

JW Marriott Hotel Santo Domingo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 383 out of 545 reviews
Rating 8 - Good. 91 out of 545 reviews
Rating 6 - Okay. 38 out of 545 reviews
Rating 4 - Poor. 12 out of 545 reviews
Rating 2 - Terrible. 21 out of 545 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

diana karolina

Stayed 3 nights in Dec 2024

6/10 Okay

kathleen

Stayed 4 nights in Dec 2024

6/10 Okay

Roberto, fajardo

Travelled with family
Disliked: Staff & service, amenities
Mi habitación estaba pagada por adelantada y la recepcionista carga a mi tarjeta más de $1,600US cobrándola de forma doble. Cuando se le cuestionó dijo que no tenían sistema. Si mi esposa no se hubiera dado cuenta, me timan más de $1,600US. En adición, te cargan por adelantado a tu tarjeta una cuantía muy en exceso a otros hoteles. Muy caro para lo que es. Hay otros hoteles de excelente calidad, a mitad de precio y algunos incluyen desayuno.
Stayed 5 nights in Dec 2024

8/10 Good

Carmen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff was friendly, professional and the food was great.
Stayed 1 night in Dec 2024

2/10 Terrible

Ashmeire

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worse stay ever very disappointed had blood stains on sheet upon check in. And my friend slipped and fell with water dripping from the cieling. Hotel did nothing to rectify the situation, failed to report incident report and said a manger will contact us never did out entire stay.
Stayed 5 nights in Dec 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Nov 2024

8/10 Good

Lucas

Stayed 1 night in Nov 2024

8/10 Good

Tulani Njoki

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great and friendly..
Stayed 3 nights in Nov 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was spectacular but there was a charge to use the wifi.
Stayed 4 nights in Nov 2024

10/10 Excellent

Audrina

Stayed 5 nights in Oct 2024

10/10 Excellent

Tracey, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and spotless. The breakfast buffet was delicious! The staff was professional, courteous, and kind. We like the hotel’s location and proximity to shopping and restaurants in The Blue Mall.
Stayed 7 nights in Oct 2024

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location leaving you with an all in one solution.
Stayed 1 night in Oct 2024

8/10 Good

Samadys

Travelled with family
Liked: Staff & service
Great location. Excellent staff. Heavy traffic area that is why i was surprised there was no valet parking.
Stayed 1 night in Oct 2024

10/10 Excellent

Tania

Stayed 1 night in May 2024

10/10 Excellent

gerson

Stayed 1 night in Sep 2024

2/10 Terrible

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was very disappointed when I got there for my wedding anniversary and learned that the room I booked a Junior Suite with balcony was completely sold out and they gave me a smaller and different room of what I booked.
Stayed 5 nights in Sep 2024

8/10 Good

Roshan, Montegobay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotels needs vallet
Stayed 1 night in Sep 2024

10/10 Excellent

Yaakov

Stayed 4 nights in Aug 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
D
Stayed 3 nights in Aug 2024

10/10 Excellent

Hilda, santo domingo

Stayed 5 nights in Jul 2024

10/10 Excellent

HENRY

Stayed 2 nights in Aug 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and service
Stayed 5 nights in May 2024

10/10 Excellent

Luis

Stayed 1 night in Aug 2024

2/10 Terrible

Philis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately my stay was met with disappointment. It started off with the unwelcoming receptionist at the front desk. I understand everyone has bad days but at least try to mask it. However I wasn’t going to let this ruin my experience. Boy was I wrong! My girlfriend and I proceeded to enter our room and noticed it it didn’t have a unpleasant smell. The room smelled moldy. It was as if someone had placed a bag of wet laundry and let it sit overnight. I noticed it wasn’t just my room, I had also booked three other rooms for my family and we all had the same issue. I had to switch rooms three times because all three rooms smelled exactly the same. The room I finally chose still smelled but wasn’t as prominent. It was the best of the worse. We also visited the lobby bar a couple time during our stay and noticed that morning customer service isn’t as friendly as the night shift. On day two our toilet broke down and took 6 hours to fix. I’ve been to many Marriott’s and this was the worst experience. What saves this hotel is the location which is prime! 10/10. The hotel is literally located within the blue mall which was convenient. Unfortunately I do not recommend.
Stayed 2 nights in Jul 2024