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Kimpton Las Mercedes by IHG

4.5 star property
4.5-star luxury hotel near Calle El Conde

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Photo gallery for Kimpton Las Mercedes by IHG

Outdoor pool
Exterior
Property amenity
In-room safe, blackout drapes, soundproofing, iron/ironing board
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Room service

Explore the area

Map
Calle Las Mercedes #155, Santo Domingo, Distrito Nacional, 10210
  • Calle El Conde
    ‪4 min walk‬
  • Columbus Park
    ‪4 min walk‬
  • Sambil Santo Domingo
    ‪4 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 King Bed (Roof Top, Las Mercedes)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed (Roof Top, Las Mercedes)

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Essential)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Balcony (Essential)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Terrace

In-room safe, blackout drapes, soundproofing, iron/ironing board

Premium Room, 2 Single Beds, Terrace

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Balcony (Top Floor)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Balcony (Top Floor)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Essential)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed (Essential)

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Essential)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed, Balcony (Essential)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Bathtub (Roof Top, Terrace, Outdoor Bathtub)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed, Bathtub (Roof Top, Terrace, Outdoor Bathtub)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Colonial)

Suite, 1 King Bed (Colonial)

Suite, 1 King Bed (Colonial)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Balcony (Top Floor)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, 2 Single Beds, Balcony (Top Floor)

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

In-room safe, blackout drapes, soundproofing, iron/ironing board

Premium Room, 1 King Bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub, Balcony (Essential)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible Bathtub, Balcony (Essential)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Balcony (Essential)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, 2 Single Beds, Balcony (Essential)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Essential)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, 2 Single Beds (Essential)

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Terrace

In-room safe, blackout drapes, soundproofing, iron/ironing board

Premium Room, 1 King Bed, Terrace

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (City Single)

Room, 1 Queen Bed (City Single)

Room, 1 Queen Bed (City Single)

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Essential)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed (Essential)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Santo Domingo

Zona Colonial stay.At this Zona Colonial hotel, you'll be within a 5-minute walk of Calle El Conde and Columbus Park. Also, Malecon is within half a mile (1 km) and Sambil Santo Domingo is within 3 miles (5 km).

What's nearby

  • Calle El Conde - 4 min walk - 0.3 km
  • Columbus Park - 4 min walk - 0.4 km
  • Malecon - 10 min walk - 0.9 km
  • Sambil Santo Domingo - 4 min drive - 3.3 km
  • Centro Olimpico - 6 min drive - 4.5 km

Getting around

  • Coronel Rafael Tomas Fernandez Station - 3 min drive
  • Las Americas Intl. Airport (SDQ) - 31 min drive

Restaurants

  • ‪Jalao - ‬5 min walk
  • ‪Restaurante Conde de Peñalba - ‬4 min walk
  • ‪Pizzarelli - ‬5 min walk
  • ‪Curcio Pizza al Taglio - ‬4 min walk
  • ‪Casa Barista - ‬3 min walk

About this property

Kimpton Las Mercedes by IHG

4.5-star luxury hotel near Calle El Conde
Kimpton Las Mercedes by IHG offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

There are 4 meeting rooms available. The luxury Kimpton Las Mercedes by IHG also features a garden, concierge services, and dry cleaning/laundry services. Valet parking is free. A complete renovation of Kimpton Las Mercedes by IHG was completed in June 2024.

This 4.5-star Santo Domingo hotel is smoke free.

  • 130 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 2 bars or lounges
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Concierge
  • Wedding services available
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
Kimpton Las Mercedes by IHG offers 130 air-conditioned accommodations with safes and coffee/tea makers. 55-inch plasma televisions come with cable channels.

Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. This Santo Domingo hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and sports massages. The spa is open daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: DOP 1,750 to 2,000 per person
  • 2 bars/lounges
  • 3 restaurants
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (38 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Meal delivery service
  • Mini-fridge
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately DOP 1750 to 2000 for adults, and DOP 0 to 0 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Kimpton Las Mercedes by IHG Hotel
Kimpton Las Mercedes an IHG Hotel
Kimpton Las Mercedes by IHG Santo Domingo
Kimpton Las Mercedes by IHG Hotel Santo Domingo

Kimpton Las Mercedes by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 62 out of 76 reviews
Rating 8 - Good. 7 out of 76 reviews
Rating 6 - Okay. 6 out of 76 reviews
Rating 4 - Poor. 1 out of 76 reviews
Rating 2 - Terrible. 0 out of 76 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria, Danbury

Liked: Cleanliness, staff & service, property conditions & facilities
In general it was pretty good. I would return again
Stayed 3 nights in Jan 2025

10/10 Excellent

Mitra

Stayed 3 nights in Dec 2024

10/10 Excellent

Kanny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Las Mercedes! Stunning
Stayed 3 nights in Nov 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Dec 2024

10/10 Excellent

Graciela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants and hospitality impeccable
Stayed 4 nights in Dec 2024

10/10 Excellent

Edwin

Stayed 4 nights in Dec 2024

6/10 Okay

Mariajose

Stayed 1 night in Dec 2024

10/10 Excellent

James Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Courtyard
The hotel experience was amazing. Beautiful courtyard with complimentary wine in the afternoons and coffee or tea in the mornings. Overall design clean and modern. Within reasonable walking distance to most of the Colonial District.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel very clean and new. We would absolutely return. Great walkable area with many restaurants around.
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Average to poor - needs to be better
Surprisingly large, pool area is nice albeit your interrupted by the neighbours shouting from their living rooms 5m opposite, but can't be helped. Just strange to have such a fancy hotel with poor housing opposite. The levels of English within the staff was shockingly poor, especially the check-in staff, for an IHG hotel I can't quite believe it. I had to work in the morning and realised there is no plugs for the desk, what's the point! It was very quiet with few guests but no one went out of there way help, had to chase for service at breakfast and again had issues with English. I speak basic Spanish but a high end hotel should have staff with high levels of English, the Intercontinental certainly does where we normally stay. Won't return, they also have day pass guests who just sit in the pool all day with drinks and put belongings over multiple seats and tables, didn't expect that for this hotel. We won't return as there are many better hotels which are cheaper also.
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Business traveller
Liked: Amenities
Beautiful hotel
Stayed 1 night in Dec 2024

8/10 Good

DAGUANG

Liked: Cleanliness, staff & service, property conditions & facilities
It’s good hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Quisqueya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alejandro, Santo Domingo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kimpton is the best hotel in the zona colonial, rooms are new and modern. Will go there again for sure.
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing. The staff were so friendly, especially the concierge Maria. The hotel was in great condition and it was quiet, calm, and well located.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alfredo

Stayed 1 night in Sep 2024

10/10 Excellent

Scot

Stayed 1 night in Oct 2024

10/10 Excellent

edward c

Liked: Cleanliness, staff & service, property conditions & facilities
I would have preferred a larger mirror at the sink but the vanity was designed as it was and it really was a minor issue. I believe the water available at various locations e.g., the pool/gym area had not been filtered and it made me sick but I quickly recovered but that should be checked. The hotel also needs to install a ATM so clients are not directed to the supermarket. I would recommend for a hotel of this caliber that that it consider adding a spa where a manicure/pedicure/massage can be accessed upon advance request or by appointment. The food, while presented beautifully was not equal to the presentation and was an overall disappointment. I ate one breakfast once and had no desire to return for breakfast or any other meals -- particularly when there are so many superior places to eat cheaply including Villar Hermanos and/or at Blue Mall or the Piantini area. May also consider providing designated taxi service for ground transportation. Parking was also an issue for taxis and there should be allowances -- didn't appreciate the abrupt nature of security when I was paying for a taxi that had to move forward and the assumption that I was not a guest at the property. It was a bit embarrassing and humiliating to say the least. These were minor issues they did not alter the overall pleasant experience and I hope to return as a guest again.
Stayed 6 nights in Oct 2024

10/10 Excellent

Brian

Stayed 1 night in Sep 2024

6/10 Okay

Han Z

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property but my room was advertised as having a balcony when it opened into a back atrium facing a wall. Was very disappointed by the room, I booked a balcony because I like having natural light. The pool was also out of commission every day I was there, huge disappointment as this was one of the main reasons I booked this hotel.
Stayed 3 nights in Sep 2024

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful but construction everywhere
I recently stayed at the Kimpton and while the property itself is beautiful, my experience was overshadowed by ongoing construction throughout the hotel. For two days, we were unable to use the pool, which was a key part of our plans. The construction was not only disruptive, but it was also visible throughout the hotel, making it less enjoyable to relax and take in the surroundings. On another day, we were woken up from a nap by construction noise. Had we been informed of the extent of the work ahead of time, we might have made other arrangements. It really took away from what was supposed to be a peaceful, relaxing stay. While the hotel has a lot of potential, this situation significantly impacted our experience.
Stayed 3 nights in Oct 2024

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool area and breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Priscila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Francisco, Santo Domingo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
La habitación tenía almohadas que olían mal, a mitad de la noche pedimos que nos llevaran nuevas, y lo hicieron. Igualmente, el servicio en el restaurante italiano estuvo lento, y había pocas personas. Pero la comida demasiado buena. El aire no enfriaba bien, y con el calor que hace, pasamos mucho calor en la noche. La habitación tiene algunos problemas: (a) cuando cuelgas las toallas, tocan los controles de las luces y las prenden/apagan si se mueven, (b) no hay espacio de colocar cosas en el lavamanos sin que se mojen, (c) hay muy poco espacio de closet, y el espacio para colocar las maletas queda justo debajo de las camisas, o sea que lo hace incómodo.
Stayed 1 night in Sep 2024

10/10 Excellent

Carmelina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came for one night for a wedding and it was wonderful. Excellent hotel, the staff is amazing the breakfast was delicious. Wish I could stay longer. Definitely recommend and I’ll be back.
Stayed 1 night in Sep 2024