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Napolitano Hotel

3.0 star property
3-star spa hotel near Sambil Santo Domingo

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Photo gallery for Napolitano Hotel

Outdoor pool, pool umbrellas
Breakfast, lunch, dinner served; pool views
Ballroom
Front of property
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Spa
  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
Av. George Washington No. 51, entre los dos obeliscos, Santo Domingo, Distrito Nacional, 10208
  • Malecon
    ‪1 min walk‬
  • Calle El Conde
    ‪9 min walk‬
  • Columbus Park
    ‪16 min walk‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sea view
  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

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Exterior

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About the area

Santo Domingo

Oceanside stay.At this Zona Colonial hotel, you'll be within a 5-minute walk of Malecon and Hostos Park. El Obelisco Macho and Puerta de la Misericordia are also within half a mile (1 km).

What's nearby

  • Malecon - 1 min walk - 0.0 km
  • Calle El Conde - 9 min walk - 0.8 km
  • Calle Las Damas - 14 min walk - 1.2 km
  • Columbus Park - 16 min walk - 1.3 km
  • Sambil Santo Domingo - 3 min drive - 3.3 km

Getting around

  • Amin Abel Station - 3 min drive
  • Las Americas Intl. Airport (SDQ) - 32 min drive

Restaurants

  • ‪Terraza Napolitano - ‬1 min walk
  • ‪Grand's Paco's Cafeteria & Bar - ‬9 min walk
  • ‪D' Luis Parrillada - ‬7 min walk
  • ‪New Jersey Drink Liquor Store - ‬4 min walk
  • ‪M7 - ‬7 min walk

About this property

Napolitano Hotel

3-star spa hotel near Sambil Santo Domingo
Napolitano Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 1894 square feet (176 square meters) and includes a conference center. A casino, a nightclub, and a fitness center are also featured at Napolitano Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 3-star Santo Domingo hotel.

  • 1 building
  • 65 guestrooms or units
  • 7 levels
  • 1894 sq ft of conference space
  • 176 sq m of conference space
  • Built in 1975
  • Casino
  • Nightclub
  • Deli
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Napolitano Hotel offers 65 air-conditioned accommodations with minibars and safes. Televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Le Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, French, Portuguese, Spanish

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Property amenities

Family friendly

  • Changing table
  • Children's dinnerware
  • Free rollaway/extra bed
  • Highchair
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:00 AM for a fee: USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 slot machines
  • Casino
  • Full-service spa
  • Gaming table
  • Gym
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • HDTV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 40.00 per vehicle (one way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 12 years old)
  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Napolitano
Napolitano Hotel
Napolitano Hotel Santo Domingo
Napolitano Santo Domingo
Napolitano Hotel And Casino
Napolitano Hotel Hotel
Napolitano Hotel Santo Domingo
Napolitano Hotel Hotel Santo Domingo

Napolitano Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 257 out of 817 reviews
Rating 8 - Good. 255 out of 817 reviews
Rating 6 - Okay. 150 out of 817 reviews
Rating 4 - Poor. 83 out of 817 reviews
Rating 2 - Terrible. 72 out of 817 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Cesar

Liked: Staff & service
Stayed 3 nights in Nov 2024

8/10 Good

Elvis van

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stay good just noise from nightclub until 5:30 am, located same building
Stayed 3 nights in Dec 2024

8/10 Good

Breyssi

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property conditions are very poor.
Stayed 6 nights in Nov 2024

8/10 Good

Craig

Liked: Amenities
One elevator
Stayed 6 nights in Nov 2024

4/10 Poor

lorenzo

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good
Stayed 1 night in Dec 2024

8/10 Good

Domingos, Westmoreland Jamaica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view and The location .
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent job guys.. the whole staff from the door to the cleaning services.. all deserves raises..promotion 👏 ❤️
Stayed 3 nights in Nov 2024

10/10 Excellent

Máxima

Stayed 1 night in Nov 2024

10/10 Excellent

Gustavo, Toa Alta

Travelled with family, Business traveller
Liked: Staff & service
They need to renewed the Hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Ricardo, San Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Nov 2024

10/10 Excellent

rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it clean facility great service
Stayed 2 nights in Oct 2024

8/10 Good

claudio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Julisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mocos was amazing and so was staff
Stayed 1 night in Oct 2024

8/10 Good

Leighton

Liked: Cleanliness, amenities
Very Convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Rogelis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Vicente

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Russ, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. No complaints!
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Disliked: Staff & service
The room was OK, tv possibilities was great. Music at the bar was too loud, noisy.
Stayed 5 nights in Aug 2024

10/10 Excellent

Mireya

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. I enjoyed the view very much.
Stayed 1 night in Aug 2024

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Personal muy buenas atenciones
Stayed 3 nights in Aug 2024

10/10 Excellent

Seneca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at
Stayed 3 nights in Jun 2024

10/10 Excellent

DHARIANA

Stayed 3 nights in Aug 2024

8/10 Good

Pavel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff del hotel es muy amable y profesional en todo momento. El cuarto estaba limpio y en orden y con una vista bonita. Cabe mencionar que el balcón es muy angosto. Tuvimos algún problema de agua caliente pero fueron a la habitación y se solucionó de inmediato. Su ubicación es muy conveniente, pero por la noche si hay mucho ruido afuera del hotel. En cuanto al desayuno, que es buffet, es un tanto pobre. Definitivamente pudieran mejorarlo. Por último, como sugerencia para el hotel, el color de la piscina estaba mucho mejor como se anuncia aún en sus fotos (azul el fondo y con el logotipo del hotel), ya que el nuevo tono verde da la impresión de estar sucia.
Stayed 1 night in Jul 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Fernando

Very nice
Stayed 1 night in Jun 2024